When I had my surgery yelp didn't exist. I had lumbar disc replacements with Dr Feil back in 2009…read moreand am grateful everyday that I had it done. I was able to complete my military service because of him and retired in 2017. I was able to deploy twice after the surgery. I was able to continue serving because of his skill in fixing my lower back. He gave me the chance to live again, to enjoy life again. I cannot thank him enough or adequately state how grateful I am to him. If you need spine surgery there are few in the world that are as incredible as he is. Humble, truly caring, a great surgeon and even better person. Thank you.

I am a 55-year old male who had a total hip replacement surgery by Dr. Feil in September 2018. It…read morewas the most advanced medical procedure I have had and I made sure that I made the right decision. Dr. Feil was very patient with all my concerns, answered every question fully and competently, and volunteered useful and critical information I was not aware of. He also gave me an honest evaluation of the rationale the other two surgeons I considered had for my course of action. Dr. Feil offered alternatives on the full spectrum of invasiveness to improve my health quicker considering my unique health/body factors. I was very comfortable with my decision when I committed to the surgery with Dr. Feil. The pre-surgery preparation was very thorough and included several trips to Dr. Feil's office and the blood donation center. I was blown away how much had been done to make sure I have the most optimal surgery and post-surgery experiences. To lower my stress level, Dr. Feil took me to one of his recovering patients ready to be released from the hospital. I was amazed at how quickly the older gentleman recovered from this procedure and could walk on his own within a week. At that point, feeling my hip pain radiating in my body, I started wishing I could have done this surgery earlier. The surgery itself was rather uneventful, which I am grateful for. Dr. Feil checked on me several times during the day of the surgery. He gave my wife and me an update on how my surgery went and what my priorities in the next few days were. I even got a little souvenir - a picture of my hip in the middle of the surgery. The staff in Atos Klinik is amazing and Dr. Feil's office coordinated all in-patient hospital care efficiently. Dr. Feil made sure I get the right exercises appropriate for each day of recovery. Dr. Feil's commitment to the post-surgery treatment was amazing - he visited me every day during my 11 days in the hospital without taking and days off. Every visit he talked to the nurses about my progress, gave me an update on my condition, and answered any questions I had. The doctor has a great sense of humor so it lightened the mood during my recovery. Dr. Feil spent at least an hour late Saturday evening the day before my discharge to make sure that I am on top of my rehabilitation care. I have received all kinds of medicine to manage pain and avoid any complications. So my recovery was almost painless and there was no unexpected surprises. As I do not live in the Heidelberg area I appreciated the fact that PT and follow-up care could be done locally with my family doctor and PT team. Logistically, my surgery was a very smooth experience. Dr. Feil has a team of admin professionals who deal with numerous scheduling issues both by email and phone, surgery paperwork and insurance charges. They filled out all the insurance documents properly and there was no questions from the insurance. The icing on the cake - Dr. Feil's office has a direct payment arrangement with my American insurance. In short, the admin team made sure I do not waste my time and energy and focus on the surgery preparation and recovery. Overall, I cannot be any happier that I chose Dr. Feil at the ATOS Kilink to do my total hip replacement. He is an outstanding professional, skillful surgeon, and an amazing human being. His years of surgical experience ensure that you will have the best outcome possible in your case. Thank you!

Excellent treatment. Speaks several languages. Highly recommend him.read more

I have nothing negative about the facility until it came to billing. I always feel over-charged…read moreafter a appt at AMC, whether me or my family, from multiple locations and no one can ever give an explanation or itemized statement for billing. €22 for taking blood, got it. €239 well visit, seemed reasonable for labs, visit, speaking to Dr. That was until I received another bill from lab for €75 for all analysis in itemized statement. So now explain to me what I paid in the €239 if you did none of the lab and analysis work? Response was it just what we charge for wellness visit. That is not an answer and I dont like feeling taken advantage of. I don't think I will return to AMC without a proper explanation of billing prior to any future appointments. I highly recommend you ask questions about billing and costs before you accept any recommendations from them. That includes who else outside the clinic will charge you for procedures involved.

While the office staff and doctors are very professional and the service has been good, the ability…read moreto make an appointment via phone is next to impossible. No one answers most of the day, even right at opening hours. This can be during the winter seasons when their is an increase in viruses or during the non-winter months. I sent an email first thing when they opened, and even by 15:00 there was no response. My partner and I both try to call and see if one of us can get through. I understand they are busy, but when I go in there are maybe 1 or 3 other people in there. I know I need a certain Rx and it will literally take 5 minutes, and I may have to wait 2 days in pain because it is too full. They need to up their staffing (as they charge enough as other reviews have stated) in order to meet the needs of patients. Even at the very least, answer the phone!!