I went 3 times to this man. I thought he had a heavy accent, & he also had a mask on so I found him hard to understand. When I called the very first time to make my appointment, he answered the phone, the front desk woman must've been away from the desk. When I had to ask him over the phone to repeat something, he actually did a deep sigh out of frustration into my ear. We got through it and the appointment was made. I had difficulty at times with his directions or what he was asking me when we were in the room. Again, he got frustrated & instead of trying to communicate better he just moved on with the procedure. I had been laying on my back the first two visits. The third visit I started out laying on my back, then he wanted me to turn over onto my stomach,asked me to take off my shirt, (his back turned away from me)then he unhooked my bra. He did not explain this was going to be happening, no gown like in a regular Dr. ofc. I had never been to an acupuncturist before, so I did not know if this was a normal procedure, however, I was very uncomfortable! When we had difficulty communicating again, he asked me if I was hard of hearing because again, I had to ask him to repeat things. I told him I am not, and he said no one else has had problems understanding him. I find this hard to believe but that's neither here nor there. Next time he wanted to say something, he walked right up to the table and screamed in my ear. I was so mad! It wasn't the noise level that was the problem it was, I could not understand him! I didn't question anything, and I really should have said something when he screamed in my ear. I told him because of my pain I was already in. I asked if I was going to be laying on my stomach for the procedure and he said yes. I don't know if he was going to put the needles in a different place or what because after the previous visits I was not getting any relief. I told him I could not lay on my stomach for 20 minutes for my procedure as it's very uncomfortable. He took the needles out, hooked my bra back up and told me to put my shirt back on, and lay on my back again. I finished, & I was mad at myself after I left for not saying anything about any of this! I usually speak up. I think because I have never been to an acupuncturist before. I really didn't know what to expect. I should have left and not even gotten the procedure! I already had another appointment scheduled, but I did call and cancel. Again, he had answered the phone and didn't bother asking why or if I wanted to reschedule guess he didn't care. Maybe he gets enough business, so it didn't matter to him. Somewhere I read on one of his reviews he was inappropriate. The person did not say why, but I'm sure curious! He has 5.0 stars on his website out of the seven reviews. The front desk girl was wonderful, very polite and friendly! The office was clean. read more