Ethical issues in sales/advertising:
I came into Dr Druda's office as a first-time chiropractic patient. I have always been weary of the sales efforts of chiropractors, and thus even with issues to be addressed have previously avoided them. I read his compelling flyer inserted in the local paper, and thought that I might have found a straight-shooter. I was wrong.
What frustrated me was that I paid for a full examination for my wife so that we could find out what was wrong with our bodies, and what the time and money commitment would be help bring our bodies back to health, and he didn't answer any of these questions. Instead, he said he needed $165 for x-rays to know what is really happening. If he knows that x-rays are usually or often required for diagnosis, then why hide that fact in his sales materials?
It frustrated me that I paid for a sales-pitch examination, that yielded no concrete results. I wrote him an email expressing my frustration, saying it was much like paying a mechanic to diagnose your car and yet he only looks at the outside of it, asks you a couple questions about it, and then tells you that you'll need to pay 3x as much to finish the diagnostic process. It felt like bait-and-switch to me.
And, he didn't even have his examination table in his office, and thus could only do part of the external exam that he wanted.
After my email to him, which out of respect I did to resolve the issue directly before turning to yelp, he called me. He just defended his practices. He continued with my analogy, yes, you have to pay more for the mechanic to look under the hood. Amazing! Then what is the exam Dr Druda? I know that a problem exists, I don't need to pay you money for you to just say "yes, you have a problem."
So, if you see one of those compelling offers from Dr Druda in the paper, think twice before you act.
(I have no idea if he is a decent chiropractor. I do know that he likes his money, and that his business approach is unethical in my eyes). read more
