My personal overall experience was very good and I will explain more. I called last week on Monday…read moreand was able to set up an appointment the same week on Friday with Dr. Brodsky at 10:15 AM. Quick calendar appointment was great. Arriving there were 4 people in the waiting room with at least 20 chairs so seemed spacious. I walked up to the front desk where I was greeted nicely, explained I had an appointment to the young gal behind the desk, she confirmed then politely asked for my ID and insurance card, she gave me initial paperwork to fill out with a clipboard/pen and within 15 minutes of arriving my name was being called by the intake nurse. Greeted warmly the nurse took my weight initially on the scale then led me back the room where I would be seen by the doctor. The nurse asked me a series of questions about what I wanted to get checked today and if I had any medical conditions they needed to know about. She took my blood pressure and asked me to wait for the doctor and left closing the door behind her. After a few minutes Dr. Brodsky came in greeted himself, pulled a seat up to the computer in the room and proceeded to ask me a series of questions based about my needs were today. He is straight-up and to the point type of guy so don't expect small talk or a joke but that is all good with me. More efficient that way anyway. My visit was to get a full blood panel taken to see what my iron, cholesterol and vitamin levels are as a standard checkup, I had a skin tag on my neck wanting to get removed and lastly I had injured my finger that needed to get a professional opinion on. Dr. Brodsky was straight to the point addressing all three of my items, did a physical checkup on me, used liquid nitrogen to quickly burn the skin tag and wrote me up to get a full blood panel to be done in-house that day and a seperate visit at a third party for an x-ray for my finger. After proceeding to schedule everything in the computer for me Dr. Brodsky said goodby, shut the door, and the nurse came about 5 minutes after. She led me back the waiting room and told me to write my name on a hanging clipboard to get my blood test drawn and I would be called shortly. Literally within a minute while I was writing my name a bright smiling with her eyes nurse called me. I came to find out her name was Karina (apologies if that's not how she spells her name) the phlebotomist who would be drawing my blood today. She led me back into a small room with another woman there, Stephanie. We all joked around as they prepped me and the vials for extraction so the feeling was light and fun. The manager Dee came in with some banter of her own which was great to be around. Didn't even feel the needle and the vials were all filled in no time. Handled with care and I was done. Given a cup for a urine sample which was completed and I was on my way. Had one last laugh with everyone, said goodby and was on with my day. The entire appointment lasted about 45 minutes from start to finish and was pleasant. My advice is go in with a good attitude and you will get back what you put in. Many thanks to the entire staff at this facility because they were all great in their own way and I will be back. I forgot to tell the doctor about my deviated septum so that will be next review of my second time going there.

CHRONICALLY ILL? HAVE SERIOUS HEALTH PROBLEMS? BEWARE!! Do not allow the gaslighting and…read moremanipulation. Stand up for yourself and reach out to me. Please tell me your story. 100% confidential! Dr. Melgar said she see's nothing, but she refused to listen to my symptoms and that mold had been recently found in my bathroom. She couldn't care less about my serious bilateral ear infection symptoms, nasal sores, reoccuring low-grade fever, ... which had all been going on off and on since our first doctor's visit together a year or more ago. Refused to acknowledge a possibility of environmental involvement. I live far away and it is extremely difficult for me to physically come in person. Especially since they insist on torturing me with hot exam rooms that deteriorate me and make me sick and difficult to drive back home. Because of the temperature issues, I struggled tremendously coming in, in person. She refused to take a sample of the liquid oozing from my worse off left ear, to test, and see what was going on. She told me to see my ENT, after the ENT I had already been referred to and had already seen, sent me back to Dr. Melgar. I will be reviewing that Doctor very soon too. All the ENT cared about was getting me in for as many visits as she possibly could stringing me along taking advantage of my forgetfulness and not addressing everything I came there for. All she cares about is surgeries she does not care about maintaining Medi-Cal patient ENT health. BOTH WASTED MY PHYSICAL VISITS, STRENGTH, ENERGY, AND TIME. BOTH were obviously trying to purposely pushed me into some sort of mental break. It's a game to them guys!! They do not care because they get paid regardless. Unless it's just me that's being targeted? Dr. Melgar and another PCP her at the Mission Beach Clinic also refused to fill out my medical SDG&E form, to help with my medical A/C cold temp control REQUIREMENT and others. Even though it had already been filled out once before by my previous PCP at a different clinic, years ago. I simply needed an updated form, because we had moved into a new home, and I needed to add new health changes and requirements. My condition is degenerative, lifelong, terminal, so I won't be getting better. If your PCP also refuses to fill out your legitimate needed paperwork you're needing to help yourself, please contact me privately. We are more powerful if we stand together. These people are literally getting paid to not do their job jobs and/or torture you unnecessarily.

*Numero/Number 475-B* Están abiertos/Open 9am-9pm.*…read more Vine con mi familia y se que regresaremos. La doctora es muy amigable y se nota que es una experta en su conocimiento. Consulta y medicamento a bajos precios. I came with my family and I know I'll be coming back. The doctor is very friendly and knowledgeable. Consultation and medication both at low prices.

Well when I called and asked for someone that speaks English they hung up on me. So if you don't…read morespeak Spanish try someone else.

I enjoyed my conversation with Dr. Hazelbaker. I left feeling more hopeful than when I walked in,…read moreabout life and about the state of the republic. I wasn't expecting that, and it was appreciated. Also, the front desk staff waited on hold for me with the insurance provider. I appreciate her patience.

I've been working with family health centers for years. For the last 3 years I have been in their…read moreMAT program. I worked my way for years to be able to get my prescription for suboxone to take them home. Then I switched to sublocade. Since I had benzos in my system they just kicked me out of their program. Now I'm left with nothing to negate opiate relapse. Because I took a benzo? If they wanted their patients off fentanyl wouldn't they work with their patients? Don't come to this location. Terrible.

After being refused care at another urgent care in Pacific Beach, I came here hoping for a better…read moreexperience--and they exceeded every expectation. From the moment I walked in, the entire process was seamless. I completed my paperwork on my phone, was seen quickly, received excellent care, and the discharge process was just as efficient. Every staff member I interacted with was kind, professional, and made me feel welcome. The facility was also exceptionally clean, which immediately gave me confidence in the level of care they provide. This was truly a 10/10 experience. I highly recommend this urgent care, and it will absolutely be my first choice for any future urgent care needs.

Don't offer an appointment option if you do not hold tru to it even in the slightest. I booked a…read more12:45 appointment and arrived at 12:35. After sitting for 15 minutes the person at the front called me up and told me it would be quicker if I did a telehealth appointment instead of the in person doctor visit like I booked. I said sure and she said it would be 10-15 minutes. Around 1:10 I was brought to a room. I have been waiting here for nearly an hour with no doctor on. This is incredibly unprofessional and frustrating. I have a puppy at home and thought I'd be gone for 30 minutes but here I am 90 minutes later, still not seen. The biggest joke is the second time I walked out for an ETA they told me the doctor went on break and they're looking for a new provider. So I've wasted all this time with nothing to show for it. CALL HERE BEFORE YOU BOOK AN APPOINTMENT OR WALK IN! They do NOT keep an updated time table on their website and are very cagey with giving doctor ETAs. Not the nurses or doctors fault, but horrible management and website infrastructure

I've had my primary care here for years and everyone I've worked with is outstanding and helpfulread more

Horrific! Save yourself the trouble and go to Scripps Mercy. The man working radiology on Aug…read more28,2006 at 4:45 pm was the most inconsiderate, uncompassionate jerk. Even before him, we were misdirected by EVERYONE from our pediatrician to the 6 different people on the phone. First we were sent from Scripps Mission Valley to 501 Washington. The flyer they gave me said Ste but no suite number. GPS led me to the garage for Village Hillcrest. The flyer from the pediatrician did not explain which elevator to take so we ended up in the deserted VH mall. A nice woman who just came off an elevator told us to go around to the separate entrance to the medical offices. We went there. NONE of the office listings by the elevator say 1. RADIOLOGY, 2. SCRIPPS . NONE OF THEM. Where were we supposed to go? There were no doors, no people, no phone numbers. So I called and called the number on our pediatrician's flyer and kept getting transferred to people who had never been in the building and read us the same instruction- go to the building with no sign for Scripps or Radiology. Then they kept transferring me to the radiology clinic and disconnecting me. 40 minutes elapsed with this circus and I finally get the man in radiology and I explain our need to get an xray. He keeps telling me he is about to close. He says we should go to Scripps Mercy even though it is 4:40 and he is open and we are a couple minutes away. You can tell he doesn't want us to come even though we are located in the parking lot directly behind his building and it would take is less than 2 minutes to get there. I explain we just need a chest x ray and that we have been trying since BEFORE 4:00 PM to find the office that is NOT labeled in the building directory by the elevators. He says it's a one room clinic and he is the only one there. Clearly he didn't want us to find him. He keeps saying he is going to close soon. He repeats again that we could go to Scripps Mercy which is across the street for the fourth time and I give up. P.S. Scripps Mercy had us in and out in less than 15 minutes with kindness, grace and courtesy. We were done even before Scripps Coastal closed. STAY AWAY FROM SCRIPPS COASTAL- as the man told me it is a "one room clinic" with only him working there. He does not want to help you or any patients.

To Whom It May Concern,…read more I am writing this message with a sincere and heartfelt plea for your attention and support. I've been a patient at your Imperial Beach clinic for some time, though I had stopped attending for a while. The reason was the constant turnover of doctors and the inconsistency in care. Each time I called, I was assigned to someone new--sometimes even someone in a different state. It became incredibly disheartening, and I felt like just another number in a system that prioritized volume over quality care. But despite my hesitation, I decided to give the clinic one last chance--and I'm so grateful that I did. That's when I met Dr. Chin. From the very first appointment, he demonstrated a level of care, attentiveness, and compassion that I had been missing. He listens, he understands, and he never rushes. Unlike past experiences where appointments felt like an assembly line, Dr. Chin takes his time and truly sees his patients as people--not just cases. Today, even while visibly unwell, Dr. Chin showed up to work. His dedication moved me deeply. It's not often you encounter a provider so committed to their patients, and it inspired me--not just to keep coming back, but to take my health seriously again. When you have a doctor who genuinely understands you and your diagnosis, it makes all the difference. I don't know who will read this, but I truly hope it reaches someone in a position to recognize what a rare and invaluable asset Dr. Chin is. He deserves to be acknowledged, supported, and appreciated for the incredible work he does. Please--if there's anything you can do to support or reward Dr. Chin, I implore you to do so. Patients like me are better off because of him, and I know I'm not alone in feeling this way. With sincere gratitude, Miguel Angel Martinez II

To make matters significantly worse, their negligence is now directly impacting my our lives after…read moreswitching providers. After several attempts over the phone and email to obtain medical records, there has been no response to my request. Each time I have called, I am transferred to a line that goes directly to voicemail. When I asked the front desk if they can help connect me to a person, they state they are unable to help me. I have also submitted a formal request for records via email, but there has been no response (as expected). The legal 30-day response time for my request has completely passed. In addition to causing me to lose wages because of scheduled appointment cancellations and negligence on their end, they are now withholding my medical information. This is causing a critical delay in getting the assistance I need for college. I'm sure once they finally respond to this, they will try to claim it takes 30 days to receive this information--but that window has already come and gone. At every step, it felt like there was little to no respect for our time. I rarely leave negative reviews (In fact, my only negative review), but this experience was so disorganized and frustrating that I feel others should be aware. Such a blatant disregard for patients and their legal rights. I can only imagine any positive reviews are fake because this experience has been a nightmare from start to finish. Avoid this place at all costs--the new management has completely ruined what used to be an amazing clinic.

here i am another injury…read more i have gone to 2 other docs in temecula. unable to help. brought the xrays here and eric said not sure why they took these X-rays as you cant see anything. looked at me said bend over, pain right? hands on your hips, pain right? yup, l1/l2. lets get an xray again. eric is very knowledgeable, trustworthy and professional. i dont trust alot of people in medical field due to my intensive surgeries and reconstructions. highly recommend for your needs!

I suffered a severe and traumatic slip and fall accident resulting in a broken rib which caused me…read moreto experience excruciating pain, discomfort and immobility. When I went to Optum Care Network's San Diego Sports Medicine's Urgent Care clinic for treatment, I was subjected to multiple iterations of ineffective treatment plans and was verbally harassed when I attempted to get assistance for obtaining a CA DMV Disabled Person Placard. More specifically, the only thing offered by Monica (the Office Manager) was an abundance of vindictive rhetoric couched in audacity, ignorance and false accusations. It was abundantly clear from her delusional behavior that Monica believes that patients exist to serve and support the needs of clinic staff and not the other way around. Instead of hiding patient issues requiring escalations that need to be properly addressed by those in charge of the Medical Group, one should expect that the true SDPMG leadership team would want to properly investigate and make quality improvements to service levels in order to properly resolve such matters. Regrettably, my experience was that the Medical Group leadership allegedly hide in anonymity and enable their incompetent subordinates to make unqualified decisions. This type of behavior may imply that this medical practice is all about making profits at patient's expense and not about patient satisfaction and service level quality.

Kaiser is the worse insurance. I repeatedly asked 2 different Primary care providers to address my…read moremental health concerns but never told me that they dont offer wrap around setvices and they dont intercommunicate with other departments. I spoke to 2 different phone representatives setting me up with appointments after ward I wad told by COURTNEY L MORRIS psychiatrist that they dont do leave of absence request. So I said what was the point of this appointment? Kaiser needs to stop billing insurance for services that are not needed ..... I was given false information and went through a appointment that did nothing to reach the purpose of the appointment so yes COURTNEY L MORRIS you did get cussed out and I did become erratic because Kaiser is not following through with what services I'm requesting of them and COURTNEY L MORRIS if you can't see that your part of the problem.

If you ever have the pleasure of signing up for Kaiser insurance, save yourself the hassle & DON'T…read moredo it! I was charged for a pap smear that is suppose to be covered for free. I unknowingly paid the bill (to avoid being sent to collections) & now I'm calling for a refund-- their response "once you've paid a bill we don't refund". The staff is nice but Kaiser as a heath system is completely unethical. Oh and if you go for your free physical -- you'll be charged as well if you bring up any health concerns.

I felt great, lost weight on this program and saw improved results in my labs. Providers spent…read moretime with me going over everything and offering suggestions for further improvemnt.

I spent nearly $11,000 with Advanced Functional Medicine seeking treatment for mold-related illness…read moreand left feeling completely misled. I was not there for treatment of my autoimmune condition--I already had a neurologist managing that. I came specifically for help with mold illness, yet nearly every symptom I reported was attributed to my autoimmune disease while my mold concerns were never addressed. At the time, I was incredibly sick and so desperate to feel better, so I was willing to try almost anything that gave me hope. Because of that, it didn't take much for me to agree to finance treatment. I deeply regret that decision. My initial consultation was with Dr. Willis, but after that I never saw him again. Every subsequent appointment I had was with other staff members, such as a nutritionist. I later learned that Dr Willis was a chiropractor rather than a functional medicine physician, and there was no physician involved in my care who could prescribe medications. Most appointments were phone calls that consisted of me crying and being told to give the 'treatment' more time while my health continued to decline significantly. I also experienced repeated problems with my 'medical records' and the administrative side of my care, including errors in medical documentation and billing. In my experience, the entire process was disorganized and added to an already overwhelming situation. After months of treatment, I had accumulated a large loan while my condition continued to worsen. Ironically, I am now doing significantly better under the care of a physician who actually specializes in mold-related illness and toxicity. This experience left me feeling devastated and taken advantage of. This is my personal experience, and I hope others carefully research who will be treating them, understand their credentials and scope of practice, and think carefully before making a significant financial commitment before signing anything.

I was recently working on my car and cut myself pretty badly; this was the closest place to me, so…read morein all my pain I decided to drive down. And I gotta say... this place is Boujee! The waiting area was super comfortable, the staff was really attentive, and the best part was being able to see the doctor within minutes! I didn't expect everything to be so clean cut or even this quick. The last urgent care I went too, I had to wait 2 hours and was pretty dirty... and don't even get me started on most emergency rooms and their wait time (6 hours for a severe migraine!). But everything and everyone here was professional and FAST. I had a consult with the doctor, he made me laugh a little, and then he went to work on my cut. I got stitched up, given medicine, and was out the door within a hour.... that was some quality service and definitely will be back!

I continue coming here because of the extremely fast service and top notch care. It's a clean cut,…read moreefficient, urgent care that was able to do my surgery medical clearance and all additional testing required: Chest X-ray and RSV testing. 10/10