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Dr Joe Water Treatment

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Dr Joe Water Treatment

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

1 More Service

Salt delivery

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8 years ago

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Superior Hometown Services - This is why our water smelled so bad.

Superior Hometown Services

(9 reviews)

We bought a brand new system from them four years ago. Maintenance was hit or miss, we would have…read moreto call to tell them they needed to come out. Wouldn't change the filter because it was hard to take out of the casing. Water smells like farts and has for the last month and a half but nothing has been done, even though they have been here three times to "fix" the problem. I spoke to the owner today. He said in front of Godfrey we would rebed the softener at no charge and come out today to test the water. Jimmy shows up and proceeds to tell me, now he is going to charge me. The system we bought was supposed to last 7-8 years but needs to be replaced now. I asked why they didn't sell us a system that would work better. He said, "Hindsight is 20/20." He said the filter needs to be 18" instead of 12". Justified the fact that the maintenance people didn't change the filter because it was hard to open!!! Again, why did they install the wrong type. I told him we rely on experts to tell us what we need, we would have bought the system they told us would be best for our water. He told me he would send us three options to correct the fart smell: a good, better and best. Good turns out to be the free rebedding he offered this morning when I spoke to him in his office with his tech Godfrey. That turns out to be the "good" option at $1500. The best involved buying new waters systems, with the "best" being $9000. We are not spending anymore money with this company. We wasted too much money on subpar equipment and work. Restored Water Treatment sent this picture when he came out to fix our system. It needed to be cleaned and some of the system was installed in the wrong order. We didn't need a new system, just a reworking of our current one. The kinestico head was junk and had to be replaced.

We bought a house in Okeechobee in May 2020. Called Superior Water Works to pump out the septic…read moretank. Paid them $375. They came out, poked around a little and couldn't find the tank (on a half acre lot). No pump out. NO REFUND!!! I feel like they took our money, failed the job and blew us off.

Benjamin Franklin Plumbing of Port St Lucie - Benjamin Franklin Plumbing

Benjamin Franklin Plumbing of Port St Lucie

(33 reviews)

I've had repeated great experiences with Ben Franklin Plumbing and their service techs. This time,…read moreMike B. arrived right on time on a Sunday am to deal with a dishwasher flood and water from under the flooring. He replaced corroded copper fittings, got the dishwasher/disposal draining properly and cleaned up after himself. All while petting the dogs, playing great music and explaining everything along the way. Every experience I w had with Ben Franklin Plumbing has been this way. They are exceptional, reasonably priced, and consistently on time.

Husb met their master plumber John, who came out at request since our 2 yr old new house water…read moreheater was rusting, not leaking. He recommended a tankless replacement apx $4300. The cheap builder wall fittings were also replaced. A few weeks later a good amount of water was leaking out from the wall fittings into our garage.That evening around 9p with the leak flow increasing, we called for help, they said someone would be out w/i the next couple hours. We shut off water. No one ever came. Next morning called again, got apologies, John showed up around 930a.The issue was the saudering around the fitting. I'm concerned the water got in the wall, I'm assured no water came in, unsure I can believe that and hope we won't see or fall to later mold issues. I appreciate the apologies for the issue/delays, the ofc also gave a small gift check that probably won't even cover the water cost, luckily we saw.I do wonder if they were trying to prevent night call out expenses. I don't think I'd use this company in the future or recommend to any friend or neighbor. They were totally professional.The other thing we learned is that Port St Lucie which requires a permit for this work, doesn't come out to inspect they do it over the phone with FaceTime, what can they possibly see, they missed this, what's the point in a permit except for the city to get $$.

Dr Joe Water Treatment - waterpurification - Updated May 2026

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