I arrived in Zurich with a sciatic pain, i wasn't able to walk, we found this urgent care outside…read moreof the train station, it was a long wait but the service was outstanding! The Dr Elliane Musman was so calm, friendly, caring, she explained to me what my pain was coming from, she gave me the proper treatment! I want to give her 10 stars! Thank you so much for your attention.

Awful place. My insurer sent me here and wrote a letter for the consultant. After waiting over an…read morehour I was told by the consultant that I should not have been directed here and that they could not see me. Why would you make me wait for over an hour to say that? The consultant was quite sarcastic and rude. I wish the receptionists were the consultants as they had a much better 'bedside manner'. I hope I never have to go back there again. The thought of it makes me feel ill :(

I used to be their client, but then my doctor moved and I moved with him…read more But today I learned something about them. I was charged for analysis of report even though the report was sent to the email address of my doctor, their former employee. Instead of trying to correct a possible mistake, they decided to do analysis themselves because of course they can charge me for that what they of course did. Yes, legally correct. Would I recommend them now: no.

I give this doctor's office four stars because it is a good "one stop medical shop" in Zurich, with…read morepretty good service from each doctor I've been to, and also from the receptionists. They have doctors specializing in family medicine, dermatology, gynecology, physical therapy, etc. I find their family medicine and dermatology services to be pretty good. I have seen great progress in my skin from seeing the dermatologist here to which many others didn't really take their time out to properly diagnose my allergies. They even have Saturday hours - a plus for Zurich! If your usual family doctor is not in, they will try their best to find another family doctor within this practice (there are several), so you never really have to worry about not being able to see a good doctor in an emergency. The one strange thing is that you have to go through a whole "Sihlcity" shopping mall to get to this doctor's office. You have to take the elevator to the 3rd floor, and within this whole Sihlcity shopping mall there are a few restaurants/stores on the ground floor, supermarket/stores on the first floor, stores on the second floor, pet store/Media Markt (nearby the doctor's office) on the third floor and Credit Suisse offices on the fourth floor. Pretty strange mix especially if you are very ill, trying to discreetly walk through this shopping mall to see your doctor!