My son had been a patient of Dr. Reed in the past and was pleased with the rapport that he was able…read moreto have with Dr. Reed .Tragic family loss caused finances at the time to be a little tight.Regrettably unable to continue with treatment at the facility and with Dr. Read. In time we were glad to return to the clinic to reopen patient file and continue treatment , Either through insurance that we now carry or out of pocket as we are in a situation to be able to financially do so if necessary. Was a very embarrassing situation when an office manager pulled us into a room to ask us if they were not in network with our insurance then how were we going to afford to pay? Now there we're no problems in the past for payment. Never having a reason to have met their office manager in the past . Although I thought it was a very unprofessional question to ask a patient or potential patient as I was there to fill out new patient papers as well.Loss of a child can and did change many things within a family unit.Finances are back in place and able to pay out of pocket if necessary.This office manager proceeded to ask us why do you have insurance if you can't use it here?I did my best to explain to her that there are many other medical reasons to have insurance other than psychologist and psychiatric care.You might get pregnant , grow a tumor ,not to mention no ins. at the end of the year fee on taxes lol . It was quite amazing to me to be in an office that is supposed to be able to help people that may have disorders or difficulties and are there asking for assistance in dealing with their every day situations and have someone create one within the office that seem to be , something that had never been put in front of me to deal with before in 57 years. Needless to say that if a person does have certain disorders, I would think that anyone working in these offices would be educated in this area enough to know that this is definitely a trigger for people with certain disorders and to explain this to the lady that she was making us feel very uncomfortable making us feel like we weren't worthy to pay them orwelcome there and we were going to have to wait till the following day to find out if she was going to allow our file to be reopened and to be a patient in their facility again, there were no problems in the past and we were given a nice letter when we did have to discontinue treatment and it states in that letter "at a later date you would like to return as a patient. Please contact the office to schedule an appt.Then repetitively more than three times.she wanted to know how we would pay for our own prescriptions. How are we gonna be able to pay for that , have you ever been asked a question like that before ??Told her to look back at the file or call where they called in our prescriptions and see we've always picked up our prescriptions and if there's been any difficulties there and that maybe she could take that into consideration when she gave us her decision and if she would be allowing our file to be reopened is whether or not she would allow us to be patient there ....will let everyone know how this turns out . just wanted to let you know that it was the most demeaning unfair uncalled for unprofessional treatment at a facility of any kind and most of all to be one of mental health behavior by no means is any of this a reflection on Dr. Read. .Amanager myself for 27 years, I felt compelled to let the public as well as the facility itself made aware of how their patients returning for care had been made to feel and for the doctors to know that something this simple could really cause some back steps on progress that they had helped people take steps forward. I would've wanted to know ?myself in my situation so that I would know better how to get with my colleagues and my employees and address these things to help them have better public relations skillset after all these are the places we go for help. not to give as complexes about oneself and need help.

Fantastic practice. Great providers, friendly staff, cozy atmosphere! Such a welcoming group of…read morepeople caring for others!