I attempted to support a local business by scheduling an appointment at Downtown Barber in Elko. After being told walk-ins weren't accepted, I made a point to book for 3:15 PM. Arriving promptly at 3:00 PM, I was met with the frustrating news that several walk-ins had been taken ahead of my scheduled appointment. This level of disorganization and disregard for booked appointments is simply unacceptable. What's the point of scheduling if it's not honored? My time is valuable, and to have it wasted by a business that can't manage its appointments is incredibly disappointing. Instead of dealing with the chaos at Downtown Barber, I went to Great Clips, where I was immediately seen and received an excellent haircut. It's a shame that a local business couldn't provide the basic level of service that a chain salon offered without issue. I will not be returning and strongly advise others to consider alternatives if they value their time and expect appointments to be honored. read more