Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

Had two computers that wouldn't start after power problem. Chose him because he had an address and…read moreanswered the phone. Dropped them off and he called two or three hours later to say they were both ready. All was working well and charged me less than $100. Definitely recommend.

The owner is brialliant and can create solutions never thought possible for your issues. Worked…read morewith agent mobile for a short period of time, but gained many great applicable skills! Highly recommend

Took my laptop here for repair. Brian was excellent. Very attentive and patience explaining…read moreeverything. I received a text with my order number before I left the store. As promised I received a call the next day with my diagnosis. Very helpful and customer service is top notch!

I had taken my computer and printer into BBS to get them to talk to each other so I could print…read morefrom my computer. Found out they had gotten it to work but it was through there office WIFI. In order to get it to work directly I had to take it home and Dave connected remotely to it and did a great job of getting it to work. In September 2022 I took my laptop back in to have it cleaned of viruses and any malware which they did. I didn't need to print anything for a couple of months but when I tried to print some stuff it did not work so I called and asked for Dave to call me back and gave my phone number but I never got a call back. I waited about a month and called back and spock to another tech and told him I need to talk to Dave. He said he would leave a note for Dave to call me. He never called then I got tied up with the holidays and winter until I needed to do my taxes and needed my printer. I have called again and can't get to a person. Paul

These guys are the best! Incredibly knowledgeable, very easy to work with & willing to go the…read moreextra mile. Thank you BBS for the outstanding service you provide!

I recently spoke with AJ's on the phone about my printer's display not working. He was very…read morehelpful. We discussed options such as cost to repair vs. buying a new printer, what I needed it for, etc. He gave me information about current printers that helped me decide what I needed when I went to a store. AJ's doesn't sell printers, but his information helped me pick out the perfect printer for me, a brand I never considered before. Thank you!!

My organization has worked with CSAD for several years now. Service was always good, but since the…read morenew owners took over it is phenomenal. Communication is excellent. Service is immediate and security is top notch. I can call the vice president of the company about anything and he gets back to me within the hour if he doesn't answer right away. When we call for a pick up, if they don't have a truck in the area, they will make a special trip just to our facility. The company is now NAID certified which is huge with such emphasis on data security. The company has also developed a portal so that customers can log in with a password and see exactly what was picked up and where it is in the recycling process. I have worked with 2 other recycling companies prior to CSAD and there is no comparison. I strongly recommend this company.

One of the local ITAD companies in the ROC. They have friendly and informative staff. They were…read moreable to meet my companies requirements for the destruction of live data. I would highly recommend them.

My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

I had requested a PC diagnostic as I had been experiencing issues for a week with the PC randomly…read morepowering down. Eventually I realized it wasn't any sort of power surge. It was something more. After trying to troubleshoot for a month I realized I couldn't figure it out and took it to C&H PC. They were able to take the PC in without any issues before they switched offices. I waited about a week before hearing back about the diagnostic. It was then when I was told that the issue is my motherboard. So here we go $280 on a new motherboard through Amazon for next day delivery. I go ahead and call at 8:50AM to ask if it's a convenient time to drop off the PC. They said yes. I go to their office but it turns out they had moved into their new location. The representative I spoke with on the phone failed to mention this crucial information. Therefore forcing me to not be able to drop off the part until practically their closing time. I drop off the motherboard and it is installed. The next day I get a call stating that it had fried my fan controller. I go on the hunt and find what I believe is the correct one as I don't have my PC in front of me. I email them to verify the part, and they respond saying it's the correct one. Well low and behold. The next day the part comes in that they told me they matched with my part and it was not the correct one. There goes another $60. We find the right part after I spend my thirty minute lunch break standing in their office at the counter. So here we go another $60 to have it shipped from Corsair's factory in California. Fast forward a week it gets here. I take it to the repair place and they hook up the fan controller to my fans, unplug the AIO. Launch the PC and all the other fans work. That is when they realized this entire time the issue was the AIO shorting out my fan controller. So all I needed was a new AIO. Not the $280 motherboard. Not the incorrect $60 fan controller. Not the correct $60 fan controller that wasn't needed. Not to mention the $112 labor for the motherboard replacement that wasn't required. At that point I realized I was dealing with an unprofessional business who didn't take me serious and saw their opportunity for a money grab. I picked up my PC after paying $121.50 and am going to figure this out on my own as C&H PC is highly unreliable in diagnosing and resolving PC issues. Horrible customer service, with a very negative attitude over the phone. Let alone the practical extortion I might say. Making me pay $112 labor for something my PC never needed. Not to mention I got my PC back and my old parts that are still functional. For them to not even include the power cable for my PC. So now I have to go back to this business. During their unaccommodating work hours of 8:30AM-4:30PM M-F which is when everyone else is working and cannot go in. Not to mention no weekends whatsoever. To be able to get my PC power cable for my power supply if they haven't somehow misplaced that item. I am absolutely baffled by this business and how they treat their customers. Especially being the only PC repair place locally accessible with a decent diagnostic fee.

C&H PC has always corrected my laptop problems in a timely manner and reasonable costs. Twice they…read morehave corrected my problems when I brought it in while I waited with no charge. I would not consider taking it to anyone else. I have never had to take it back for the same problem because they did not corrected it properly. I highly recommend them. Laurie

great prices, high quality work, easy to work with, have used several times in the last few years.read more

We have used Ryan Printing 3 times now and getting ready for our next order. Everything looks…read moregreat, business cards, shirts and hoodies. Thank you!