I took my bracelet to jewelry creations that made the original bracelet because it had a crack in…read morethe sterling silver they made. I took it back and they sent it to California. It came back looking very different. The only thing that will do this to an imperial topaz is being super heated with the torch. I complained I brought paperwork. This business is very good with gaslighting people. I told them I was going to the police and the owner said good luck with that then put a no trespassing order on me so I can't come back to try to resolve it.. They told the cops that I ruined it myself which is not true. My stone is from Brazil and it's high-quality. They ruined my bracelet the memory of it everything about it.. these people don't care about their customers. It's a shame. My gemstone was never pink even when I brought to them to get fixed. Wear and tear absolutely but my problem was the gemstone was not the same when I got it back. They had me convinced nothing was wrong with it until I wore it for a day then went to another place to have it evaluated. It's not in the same condition. You need to heat a stone like this up to 500° to get it to change to a pink tint. Blaming a customer is wrong. I will only deal with established BBB members from now on. Lesson learned

Look no further for superb customer service, expert craftsmanship & a stress-free experience…read more My husband and I purchased our wedding bands at J.C. wedding band expo. There were HUNDREDS of rings to choose from & Laura (sales associate/stylist) gave us all the ins&outs, dos & don'ts. She's the best in the business, so much so that my husband went back to her for a pair of beautiful diamond earrings as a day-of wedding gift. Additionally- the wedding band engraving, which they send out to a master craftsman who does it by hand (you can't get him on your own, he's not even listed-I searched) is icing on the cake. 10/10

Jim is an extremely talented craftsman who knows how to listen to his clients. He's done several…read morerepairs for me over the years and also worked with my husband to custom design a diamond ring for our 25th anniversary. If you are looking for fair pricing and top notch quality work Jim Livermore at the Village Goldsmith is the place to go.

Village Goldsmith Galleries is more than a jewelry store. It's an art gallery much like the…read more"League of NH Craftsmen" stores that seem to be everywhere but in the NH Seacoast region. It was the art glass in the window that drew me inside, but there was more to see. Jim, the owner of the store, will take your old unloved gold jewelry, melt it down, and turn it into something totally new. If you're into recycling and you've inherited some old pieces of jewelry that have sentimental value but aren't your style, here's an interesting option for you. He's also got work on display from other jeweler/artists, so there's a wide variety to choose from. This store is everything that Kay Jewelers isn't. If you're passing through Dover, this is the kind of place that you'll want to investigate.

I bought a watch that needed repair and thought it was going to have to go to Switzerland. I…read morebrought it to Alie's in Dover and it was done in 20 minutes. Alie's is the best anywhere for quality, price and service. Steven Durham, NH

this place is not closed. we just left there. this is a…read moregreat jewelry store with great people running it.

Leo & Lisa are fantastic. They are extremely knowledgeable, highly ethical & very reasonable. I…read moretook 2 of my Cartier watches in for various needs rather than driving to Boston or NYC. They took care of the repairs and also advised me on another vintage item that needed attention. Their inventory of beautiful gems and settings are excellent and great for special gifts. Re-sizing/redesign/refitting of wedding rings is also a special skill. A+ all the way.

Great service. Did exactly what I wanted and listened to my concerns with some suggestions. Highly…read morerecommend.

Brought a necklace here recently with a broken clasp. I waited a few minutes as the shop owner was…read morehelping an existing customer. When it was my turn I handed over the jewelry and explained the issue. He looked at it and had it fixed in 2 minutes! This necklace was a gift from my late grandfather, so I'm so happy I can wear it again.

Walter is kind and professional. He checked and replaced my watch battery faster than a jackrabbit…read moreon a date.

My husband and I purchased my engagement ring and our wedding rings here. Also brought family rings…read morehere for cleaning and repair. Stephen and Jill are extremely knowledgeable and wonderful to work with! I recommend Allies Jewelers highly!!

Great jewelry store in downtown Portsmouth. Fun shop with nice employees and good selection. Nice…read moreold shop. Cool interior. Didn't buy anything, but fun to look. Great selection .

I have been to Zemanian Jewelers twice and both times I have had a positive experience He is…read morepolite, knowledgeable and treated me very fairly. I have and will continue to refer this establishment too others in the future.

Owner is very helpful. And appears very honest. Replaced batteries on 5 of my watches at a fair…read moreprice and is working on another watch that had quit. Gave me a "not to exceed " price which seemed reasonable.

I've know Bob since 1980 or so. Great jeweler who has created more than one piece for me over the…read moreyears. No one else I would trust this way.

I'm shocked reading some of these negative reviews! My husband and I came across Exeter Jewelers by…read morechance on Instagram. I saw a piece of jewelry I liked and we took the ride (we live over an hour away) from the very first visit we have been nothing but happy with our experience and our purchases! we have been back multiple times and have bought many beautiful pieces. Mario took a ring I had and couldn't wear and created a new setting that is comfortable and gorgeous!! They have always been friendly, honest and set realistic expectations regarding time for sizing and repairs. I couldn't recommend them enough!

Have never been spoken to so disrespectfully by a small business owner before. They guaranteed they…read morewould have my wedding ring in time for my wedding, then when it didn't show up on time they continued to lie about where it was, preventing me from finding a replacement on time. Completely rude owner who could not care less about their mistake. Found other customers with similar stories of the owner and staff lying about when rings would be done to make a sale. Unethical and unprofessional business. Update: When I posted an honest review about my experience, the owner's daughter retaliated by leaving a one-star review on my own business, publicly slandering me and calling me "difficult to work with." Yes, you read that right--a jeweler publicly reviewed their customer as retaliation for a truthful review. Imagine thinking that's an appropriate or professional response. If that doesn't speak volumes about how they handle accountability, I'm not sure what does. Like I mentioned in my first review, I have never been so disrespected by a business owner (and his family).

I inherited my grandfather's pocket watch - wasn't running. I could not find anybody in the Los…read moreAngeles area that could repair it. I was giving up hope, and then I found CWC. At first Denis was not to excited about this one, but accepted it anyways, and returned a functioning heirloom that looks brand new. After three weeks - running like a champ. Very much appreciated. And thanks to Heidi for keeping me updated and her prompt replies.

I had a sentimental watch that needed some minor repair on the band. Denis Carignan was wonderful…read more Although my watch was relatively inexpensive, he still treated me as though I had brought him an expensive item and repaired everything with care and professionalism. The turn around time was within a week. I found them very honest. Karen