Dear Dover and sons,
Your staff member Jodie is one of the best anyone could employ. She is smashingly busy, but you would never know that she has so many people waiting to speak to her, as Jodie treats you like you are the only customer in the world. She is very polite, gives you the right amount of advice and help, all with a calmness that is unheard of when you are constantly under the pump. Considering she is not a family member, be very good to her, as I too have been in business and she is so valuable that I would poach her if I had a position. Jodie is the voice of your business, and the reason people say yes to having their machinery repaired there, no matter how long the wait.
Staff like Jodie are rare. Thank you for sorting the issue with my tractor Jodie. read more