great experience from start to finish. discussed different options and explained differences in a…read moreway I could understand. upfront pricing. my bathroom remodel turned out great. they even recommended a great tile guy

He called in advance and arrived on time, the plumbing was in bad shape, he worked in the rain…read moretrying to fix it for over 2 hours. The end result was excellent and we won't forget his hard work.

Poor communication! They say they'll be back and then they never show up. You call and call and…read morethey don't answer.

From the owner: Our business is family owned and operated. We offer a full spectrum efficiency when proposing an…read moreinstallation. From sizing the unit correctly to ensuring your insulation is optimum for your specific application.

Loren and Nash were our technicians, and what a wonderful job they both did! The day was full of…read morehigh speed damaging winds, snow, and even a four hour power outage, all while these gentlemen were here working to install our new system. Loren kept assuring me that they would not leave us without power, and he absolutely kept that promise. They worked well into the evening to make sure the new system was running like clockwork, and it was much appreciated. We would highly recommend Terry's, especially with excellent employees like these ones!

The kind of folks who will install a system with a leak in the refrigerant tubing and then charge…read moreto fix it because it took slightly longer than a year for all the refrigerant to leak into the house.

Alma & Roy came multiple times to fix plumbing in this older house. The first time they showed up…read more(on time), they got right to work to fix what we needed. My wife and I couldn't have been happier with their knowledge and professionalism. Would recommend every time. They will be our plumbers if/when needed. We feel their fee was fair and comparable.

Tried to totally rip off my sister! Gave her false information about costs and reliability of…read morecertain brand of water heater. I'm just glad she let me do some research of my own before following through with these rip offs! AVOID AT ALL COSTS!

Two visits to my remodel to see all that was necessary and discuss in detail in person ... asked…read morefor a detailed quote so there were no discrepancies about what was included and was told "everything you need for your remodel - to heat your house and fix all the current issues - is included". Was told Kosta just doesn't write it all out - have to trust him. Against my better judgement I did - seemed like a very nice man. Unfortunately when it came time to install the new furnace everything we were told about where it would fit and how it would service the upstairs was WRONG. Tons of finagling to make it work and we paid the bill they sent ... then they dropped the whole project! Demanded more money than quoted to come back and do the same scope of work and when refused they never returned a single call again .. or email. No response, took payment and left the job UNDONE. STEER CLEAR!!!

They are crooks who take advantage of elderly who are living on disability. They take an order and…read morethen deliver the wrong unit, the MOST EXPENSIVE unit and then try to intimidate you and force you to pay. No attorney in the twin Falls county can or will help. The sheriff is doing nothing. No contracts have been signed. Corey is the name of the sales rep. He's a liar and a thief. DO NOT USE THEM.