Was referred to this office because Novocaine was not getting me sufficiently numb to perform two…read moreextractions. On top of that, I suffer extreme anxiety while in the chair. I 1st met with Dr. Darvishi and Heather for exam & discuss tx plan. Turns out there are numbing agents OTHER than N'caine! & they would use nitrous to help w/ anxiety. Went yesterday for extractions - zero pain! A little anxiety but the nitrous helped. Doc & assistant, Rebecca, were so calm & reassuring. Offering breaks if I needed. Xlnt communication - before, during, & after procedure. I highly recommend this Dr. & his team. re: front office - perfectly professional & friendly. 6 stars from me.

I am extremely disappointed with the care provided by Gentle Dental - Oregon City location. From…read morethe beginning, the office staff showed a serious lack of professionalism and communication. Questions and concerns were not clearly answered, and there was little to no effort to keep the patient informed at any point during the process. The most troubling issue was the quality of dental care and the complete failure of follow-up. After dental extractions were performed, the work was so poorly done that my mother was forced to seek care from another dental office and an oral surgeon to correct the damage. What should have been a routine recovery turned into a serious medical situation. As a result of complications following the extractions, my mother developed massive liver blood clots, which required another surgical procedure to address the consequences of this botched work. Despite the severity of what occurred, Gentle Dental (Oregon City) never followed up, never checked in, and never made any effort to see if she had questions, concerns, or complications after the procedure. The lack of communication, accountability, and basic concern for patient well-being is unacceptable. Dental providers are expected to care for their patients before, during, and after treatment -- and this office failed on every level. Based on our experience, I cannot recommend this location to anyone. -- LL

I would like to start off by saying that for many families dental care is a privilege..and I think…read moreit's important to recognize that many adults and children in our country go without care due to lack of health insurance, poverty, access to resources, etc. My fiancé and I have been together for 10 years and get married in 9 days. He often makes comments about how lucky our kids are..things like family trips, toys, clothing, dentists and doctors, school events, etc. And while our kids have gone to the dentist since age two, he himself has never been his entire life. He has a great job with great health insurance..a privilege that he didn't have access to as a child. I told him he needed to make an appointment with a dentist to get in because mouth health is extremely important, especially since oral health is connected to heart health. He did a quick search on google and decided to try Oregon City Family Dentistry. The woman on the phone was very helpful and patient with him, considering this was his first ever time scheduling an appointment like this. She did her best to get him in as soon as they had possible, working with his work schedule in mind. He went yesterday and they cleaned his teeth, took x-rays, and took any necessary tests, etc. He came home and explained to me how friendly and helpful everyone was. He was extremely embarrassed over the whole thing (imagine for a second), and they never once made him feel put down or inadequate. They welcomed him, did an excellent job explaining things, and were extremely patient, friendly, and caring. He came home very sad and a little shook up over the whole situation because they discovered he has a few issues as a result of having never received dental care..but Oregon City Family Dentistry took away some of his stress and didn't add to it. They explained treatments he'll need coming up and all that. Not to mention in the 10 years we've been together I've never seen his teeth shine and sparkle like they did after they thoroughly cleaned his teeth. They said they wanted to give him the perfect smile for his wedding day..and they did. From my perspective, my family is so important to me and I have tremendous love for them (of course). So I want the best for them..and that includes care from compassionate and capable people in something as personal as health care. This wasn't an easy thing for our family, and I am SO thankful that Oregon City Family Dentistry made this experience as easy as possible. I would recommend anyone to go here because I trust them and even though it seems easy to treat people with respect and kindness, we all know that it's not always found in the real world, but it certainly is found here and that's all I could ask for. And if any staff read this, please accept my deepest THANK YOU.

Worst dental care I've experienced in my life! Dentist was fine but did not convey the same…read moreinformation as the hygienist. She comes in, explaining how bad my teeth are after the dentist said everything looked good. All of a sudden I'm drowning and being stabbed like I've never been. I've been going to the dentist 42 years and never been aggressively treated. Telling me to breathe while my nose is running and water is building up in my throat. Im gasping, choking, my eyes are watering, and she keeps telling me "breath!!!!!" I'm drowning and you have zero compassion. The aggression increased as I didn't respond as requested (I couldn't actually breath) She became increasingly frustrated with me in my discomfort, all the while never explaining any part of the machine, the process or giving any information about what she was doing. Have some tact and patience. You are the provider and you do this everyday! I will never return here and encourage you to stay clear.

Being a customer of Hilltop smiles in Oregon City has been my best dental experience…read more The staff is amazing and they make sure I'm super comfortable and my best interests come before the ease of operations. I've had fillings, cleanings, crowns, chip repair and most recently Invisalign! I asked for one thing when I came in, gentle dentistry and to do what is best for my teeth, and as impossible and that may seem at times, I've never felt they've given me anything less!

Absolutely only have great things to say about this office! I made an emergency appointment a…read morecouple days ago due to a toothache (come to find out it was my sinus infection causing pressure on my nerves) but Dr.Tutt was so gentle and knowledgable. I expressed my anxiety and concerns. I also hadn't been to a dentist in 8 years. The whole team was great!

Very professional, personable staff. The dentist I saw was kind and non judgmental. Good…read moreexperience!!

I came here a couple of years ago and had a good dentist (who left) then my husband came in for…read moreservice . After he got his tooth crowned it still hurt and he went back. Whatever they did made it worse and they said he needed two root canals in the same tooth they capped.they only had one dr that could do it and he was booked for 2 months. we had to go to another dentist who could get him in quicker. I won't be going back to that dentist for my work. Having read the dentist they had when I first went has left, I see reviews have gone down.

I've been a patient at center street since before Dr Cook took over the practice years ago. My…read moreexperiences have always been positive. The hygenisists are excellent and Dr Cook is compassionate, caring, and extremely competent. I wouldn't go anywhere else. PS Kenna is the best!

I went to Dr. Cook to get some prepless veneers put on my front 6 teeth. Him and his team did a…read morefantastic job, and they turned out great and look completely natural! I highly recommend them if you're in the market for veneers!

Everyone is outstanding and Emily tops them all. She is the best person I have ever had to clean my…read moreteeth. Doctor is also very caring and easy to talk with. Can't think of another place I would rather go to. Going to the dentist is not my idea of a good time. But they all make it as easy as can be.

Seamless appointment making! What a relief! They are getting me in within the week and so thankful…read morefor the polite front staff. They make all the difference.

After 15 years here, I've had only 3 dental hygienists as they have a lot of loyalty to Dr. Kim…read more My new one is Catherine and she is so gentle and caring. She takes time to explain the procedure and does her best to make sure you're comfortable and has great communication skills. If you're at all nervous you should ask for her! Dr. Kim, as always is thorough, top notch and is patient and kind. He helped me with getting my teeth and gums healthy and is very attentive to your questions and concerns. I really can't recommend this practice enough!

I just switched dentists over to this place and I'm so glad I did! I have the most thorough and yet…read moremost gentle dental cleaning I've ever had. I also think I had the most thorough dental Xrays and intra-oral pictures taken during my first visit. The dental assistant also made me feel really secure about my future little one going there and their practices to make sure little kids get desensitized first so they have good experiences at the dentist! So, so important in my eyes. I can't recommend them enough!

I have been seeing Dr. Bloomers for a year. Since my company was bought out. I had keizer for 12…read moreyears. Hands down the BEST dental office I have ever had. The service and care that you get from everybody in her office is over the top. And exceptional.. Back to day, I had broke a Crown off call this morning.They made an appointment for me today. They just moved into the new office today. Which is beautiful. And will fix my crown in 2 days. Super service. If you're looking for a new dentist , this is the one. And staff.

Called to make an appointment, they wanted to discuss my eligibility when I knew I was due for an…read moreexam. I ended up hanging up, not worth my business. She was rude and unprofessional.

Ponderosa Dental Arts is amazing! I have major dental anxiety...like really bad. Every step of the…read moreway you interact with people who take the time and care about your comfort. I was upfront about my anxiety when it comes to dental care, and they were very understanding. I've had it all: cleanings, fillings, and crowns. Each step of the way they made sure to check in with me, make sure I was doing okay, and it has shown me that they genuinely care. I can't say enough about this office!

We are changing to another dentist. We enjoyed Ponderosa for years, but now: 1)they dropped our…read moreinsurance carrier w/o notice so we had to pay out-of-pocket; 2)they charge extra if using Visa; and 3)when paid in full at time of visit they still mailed us a bill for charges they forgot to include.

Amazing dental practice here. From the staff up front to the actual dentists, everyone is super…read morenice. Normally when I leave the dentist I have to Google what we talked about afterwards but they make sure to explain everything in detail and make sure you don't have any questions before you leave. Special shout-out to Dr. Ji and would highly recommend her for children. My 4 year old daughter comes here as well and Dr. Ji is amazing with children. She makes sure the experience is as fun and not scary for the kids and shows great patience when working with kids. My daughter was terrified on her first visit, but now she surprisingly enjoys going to the dentist. Might be the stickers and little toys she gets at the end, but pretty sure it's Dr. Ji making it an enjoyable experience!

initially, I liked Dr. J and his team. I'd had poor dental care for many years and knew I needed…read moresome work done. After 2 years and multiple crowns replaced, they told me I had a cavity to fill. then they forgot about that and next time said I needed a crown replacement- for a crown they'd done the year before. next time, that wasn't mentioned but another tooth needed. crown. I transferred dentists, and found I didn't need ANY of those things done. hmmm