I recently brought my 2012' VW Touareg in for an oil change and to check the brake pads. While that had it I also asked them to check the sunroof drains because it was leaking into the trunk. Hoping that this would be my long term care VW specialists but to no avail I was unpleasantly surprised. They not only charged me $600 for what should be $200 in parts but they said the sunroof won't open and to take it to the dealer. What?? I had never had any issues with the sunroof opening or closing. As of now my sunroof does still not open and also the dynamic headlights are not working. I have never had any issues with the sunroof opening and closing nor the dynamic headlights not working prior to this visit. Now I'm going to have to take it to the VW dealer to address these issues and potentially costing me thousands of dollars not to mention the time. read more

Double J Motorwerks - Oil Change, $159.54 including oil - Auto Repair Near Me - Portland, Oregon

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Awesome dude. Joey knows his stuff. Great shop. Highly recommended if you have a newer Audi

Honest people and thorough definitely will be coming back for services and anything else.

Double J is the a great option for Audi cair repair and maintenance. They have a convenient location, their prices are lower than the dealer, and the owner (David) is friendly, competent, and honest. We have an older Q5 that, honestly, has been a bit of a money pit for repairs. But we've mitigated that somewhat by taking it to Double J. Recently they did some work for us, and the car had a problem a day or two after we picked it up. It wasn't obvious that the problem was related to their work, but they were open minded about it. We eventually had the Audi Dealer diagnose the problem, but then after they diagnosed it, Double J readily agreed to fix the issue at no cost, and they even offered to reimburse us for the Audi dealer's diagnosis. read more

Asked for a quote for my Audi months ago never received anything. Reached out a month later and was told that they got a new system installed and lost my email and quote information. I said that's fine just sent it to me when you can. And I haven't heard back ever since. I've since gone elsewhere and got it done. read more

Smokin fools in my Big Turbo GTI ... solid legit build , no issues or BS .. running strong for over 2 seasons ... ripping it up on the track , 60 rolls , and road trips in between .. Joey , David and the team know how to build fast machines ... repeat business and consistent results... Highly Recommended! read more

Double J Motorwerks - Auto Repair Near Me - Portland, Oregon

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If your vehicle is a Volkswagen or an Audi, I can't recommend this place enough! Not just your average everyday mechanic. This is a highly enthusiastic team of expertly trained professionals. They will be able to diagnose any problems you may have in record time and offer a service plan that is better priced than most dealers and auto shops, and they do not try and push any unnecessary crap onto you for the sake of making a quick profit. Perhaps nothing is wrong and you are just looking to customize your ride? They can help with that too. And they are experts at it who know exactly what they are doing. Again, if you have a VW or an Audi, I don't really think you are truly in good hands UNLESS you are with Double J. Thank you for all the hard work you guys do, it is greatly appreciated. read more

I own a 2012 Audi A4 Avant. I have taken my car to DJM a few times for various reasons. Every time I get good communication, honest answers and on time delivery of service. I have never been up-sold for services I did not need but instead made aware of potential future problems. Every interaction with staff was pleasant and professional. On one instance they even advocated on my behalf with a vendor of theirs. Thank you so much for being honest and straightforward with your business practices. It makes it easy for me, the consumer ,to drop off my car knowing you have my best interest in mind read more

These guys are great, nuff said. I know next to nothing about cars, but I work with tons of people in my profession, and they are some of the best. Joey and SuperDave go the extra mile to make sure that my car is well-taken care of, that the work is done on time, and that it is affordable as well. They go out of their way to make sure that the customer is satisfied, which I really appreciate. Not only that, but they are willing to sit with you and discuss the ins and outs of your car for as long as you like. Which can take a while with me, and they don't mind a bit! They are at a new location, at 122nd and Airport way. It has a nice waiting area, lots of parking, and you can see right into the shop, which looks pretty neat and clean. And somehow (miracle of miracles!) they manage to have a nice bathroom! Not necessarily crucial to the business of fixing cars, but it's a nice touch for the patrons :) Bottom line: the staff at Double J Motorwerks know what they are doing. They all own VWs or Audis, and they simply love working on those cars, and helping people like me to take great care of our own German autos. Thanks again Double J! read more

I drove all of the way from Seattle to have DJM work on my 2008 VW R32 and I wasn't disappointed. They had been recommended by another R32 owner, and after having a few good phone conversations with them I decided to give them a try. I had them install an almost full exhaust (downpipes back), sway bars, and a UM engine and DSG tune. I wanted to dyno before and after and they took care of scheduling a local dyno for me AND came along with me to so how the car did. Their shop is clean, with plenty of parking, and nice, organized bays. Their shop rates, at least compared to Seattle, are very reasonable. Their staff is friendly, knowledgeable, and easy to work with. While it's certainly a trek, because of how much I care about my car, I would definitely go here again. In fact, I plan to for my 60k service later this year. On the same day I was there the driver of a 2004 R32 from just south of Seattle dropped his car off for some work too. I think that says something. Thumbs up Double J. read more

Double J Motorwerks - Double J lobby entrance - Auto Repair Near Me - Portland, Oregon

website advertises custom work being done on Volkswagen and Audi vehicles at the shop. I called and asked if they could just install a simple RS navigation for 2011 Audi S4 I've done it before myself nothing serious. The guy said he didn't know anything about those and didn't want to install. It would highly recommend stay away if they don't know about the simple audi mmi features. Inexperienced... read more

Took my sons 2006 Jetta here- we actually went to another shop closer- then said nope we'll pick it up thanks- a friend referred to me these guys. This shop was honest, doesn't push crap ypu don't need. Customer service was good on the phone- yep they were booked out a bit- but it was worth it. Then taking car in- good service. Got a phone call a bit letter what was needed- 1000k less than Traftons. Got car back today- more than pleased!! We will definitely recommend them to our VW and Audi friends. read more

Quality auto shop with an even more quality crew. I was in Portland buying a car, and as soon as i drove off with the car the alternator went bad. (Of course) I needed to get all the way to Northern California, and thought i would be stranded in Portland for a while. I was referred to these guys and could not have been happier with the way they treated me and my car. They completely went out of the way to get my car in immediately, fix it in only a few hours, and get me back on the road without any problems. If you still need any proof that these guys are hands down the best guys (and girl) for your VW/Audi, then this review is for you! Thank you Double J! read more

Proceed with caution! Be cautious, the shop APPEARS to know what they are doing but be very careful! Here is my story: My 1996 GTI VR6 would not pass DEQ, so I needed some professional help. I normally do not take my cars to shops, but I don't have a VCDS/VagCom setup to diagnose emissions issues. I took the car in and they told me it would run about $200 to replace some vacuum lines to the secondary air pump and go from there. I received a call from the shop and they said I also needed to replace my plugs, wires and coilpack and was quoted $600+. The car ran fine before I took it to the shop, and when I picked up the car it barely started and barely ran. After driving a bit down the street I pulled over and I proceeded to plug the spark plug wires in all the way, cleared the 6 misfire codes, and the car ran properly ... just like it had before I took it in. So basically they wanted me to spend $600+ to replace parts that did not need to be replaced because they did not plug the spark plug wires back in (I guess they unplugged them when they removed the intake manifold to replace vacuum hose). I took the car back in, made the owner aware of the issue, and they were not prepared to make right. The car still would not pass DEQ, and they told me I would need to just leave it with them and spend more on diagnostic work. I was not about to let them touch my car again and have them charge me for it. Lesson is: be very cautious, I'd hate to see what they would have tried to charge if it were my wife taking the car in! read more

I drove waaaaay across town to see these guys based on the stellar reviews. Not blown away. I came in for a 20K miles service on my Jetta TDI and my only additional thing I asked them to check was brake noise (squealing). They gave me my keys back at the end and said nothing about the brakes. I asked the counter guy about the results of the brake check and specifically the state of the pads and he checked with the mechanic and the word back was that nothing was wrong with the brakes, and there was "plenty of pad left, front and rear." So I drove off with squealing brakes, oh well. A couple of weeks (no more than 200 miles) later I started hearing scraping coming from the rear brakes. I stopped driving the car and made an appointmet to come allllll the way back to Double J to have them looked at. Surprise surprise - the rear pads were shot and needed to be replaced immediately. Luckily the rotors are fine. I told them politely that I was annoyed that they did not find this during the 30K service a few weeks before, and their response was "maybe there is a dragging caliper or something." Um, okay. No acknowledgement of the possibility that they could have missed something on the 30K service. I understand that mistakes happen; what separates average businesses from great ones is when they own up and apologize. That goes a long way with me. I lost an extra half day traveling back there and waiting around. I've gotten equal or better attention to detail at Hillside Imports which is on my side of down, where I feel like I've gotten adequate but not amazing service. I ventured out looking for amazing service but I guess the search continues . . . Overall my opinion is "meh. I've experienced better," which according to Yelp = 2 stars. So there you go. UPDATE: I've found amazing service at long last. Matrix Integrated in Portland. Been going there for over a year now. What got me there was their chip tuning, but now I go there for everything! AMAZING customer care. FINALLY!!! read more

After installing my Xforce exhaust, they refused to install the matching downpipe. They said Xforce was difficult to work with. I purchased the Down pipe anyway online because I need the exhaust to match. When I told them this, they still said no to installation. Seems like Double j does not want to provide the same customer service to me as they do everybody else. Beware minorities!!! read more

I've driven my MKIV R32 from Seattle down to Double J for the UM Haldex Flash/ecu tune within the past year and I cannot say enough good things about them. Very friendly, knowledgable, and honest staff. Just this past weekend, I stopped by to have a Euro FIS cluster swapped in and coded, everything went very smoothly, works perfectly and I couldn't be more stoked about it (thanks again Joey!!) I am usually pretty protective/weary over who works on/services my car in general, but when it comes to Joey and the rest of the crew over at Double J, I've got no concerns at all because I know they're going to provide the best service out there and will do it right the first time. I plan on taking my R down there for all future servicing/maintenance/tuning; nothing in Seattle comes close to their quality of work. Would highly recommend! read more

VWs and Audis love this place! Now, I'm not saying this because your car will break more frequently as an excuse to visit the guys there, but should it happen to need repair or maintenance, this is where to go. Double J is run by enthusiasts and in the car world, there's no person better than an enthusiast when it comes to taking care of your vehicle. For a price comparable to what you would spend at Firestone or other Mc-Auto shop, you can have professionals who work, eat and play your make of car. Also, they put on an annual VW/Audi car show and are well known in the local VW/Audi scene. Hard to go wrong here. read more

If u have a VW or Audi and need something serviced on it, this is the place to go!! Joey, Josh, Ian, and Super Dave all know there stuff when it comes to these automoblies. I trust them all to work on my car, and trust there knowledge...these are some awesome dudes!! read more

Double J Motorwerks - I trust these guys to work on this beauty;) - Auto Repair Near Me - Portland, Oregon

The receptionist seemed bothered I called around lunch time and told me she would have Someone call me back. That never happened. I finally got an estimate after third phone call and went in. They don't have their shut together and seemed bothered I asked for an estimate. read more

With my previous cars, I've typically taken them to the dealership for service which would typically mean I'd be out of a vehicle for an entire day. DJM is not like that. They are helpful, quick, and I'm in and out of the shop and back on the road in about an hour (if that)! read more

Joey and Carrie at DJM are amazing! I installed a VF S/C kit onto my 2004 R32 back in Sept '12, mailed my ECU to them and they loaded the UM software and all of the features I wanted. They went the extra mile to make sure I got my ECU back in time to finish my project. I ran into a few snags with my install, and Joey walked me through it on the phone. Talk about service! (I live in Fairbanks, AK and there is no VW dealer or Euro shops in my town.) I have purchased random performance bits from them when I am in town near the shop, and they are always spot on with the pricing and inventory. I would recommend this shop to anyone who wants competent and friendly technicians working on their VW/Audi. read more

Double J Motorwerks - Thanks again guys! - Auto Repair Near Me - Portland, Oregon

This is the only place I take my 2004 jetta 1.8t, I just picked it up after my 105, 000 mile maintenance, the work was done in the time frame I was quoted and the price was very close to my est..... (and they had donuts) Dennis read more

Double J Motorwerks - Auto Repair Near Me - Portland, Oregon

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i can't say enough great things about this mechanic. i've been going to them for years (and recommending anyone with a VW or Audi to them) and they've always been honest great folks to work with. Recently my car was stolen and returned. They helped me throughout the entire process, gave me advice on how to deal with my insurance company, fixed all the issues and made sure that my car got detailed (they sent it back because the first round of detailing wasn't good enough) and literally came back looking almost new! read more

Incompetent, sloppy, and overpriced. On Monday I brought in our newly purchased VW Eurovan for some fluid flushes and a broken A/C. They were going to take a look and call me back. I didn't get a call so I called around 5 pm and spoke with Carrie, the store owner. She explained that the fluids looked fine, but they changed the oil (which I didn't authorize). She also said that they thought the problem with the A/C may be a broken expansion valve which is the same part used in Audis but half the price of VWs. With labor it would be right around $200. I told her to get the part and install it. They were going to call when it was ready...probably Tuesday morning. Tuesday morning comes and goes, Tuesday afternoon the car is still not ready. After a few phone calls back and forth late afternoon Tuesday I finally speak with Joey. He explains that the problem was not the expansion valve but some relays that operate the 2 engine fans and A/C fan. Since all 3 parts are interconnected I'm advised to order them all and have them installed. In hindsight I should have just said thanks but no thanks, but in previous conversations Carrie explains that since they had already spent a lot of time researching the problem and that it was probably the relays I might as well get the job finished and order the parts. She also quoted me an estimate for this work -- right around $400. Joey also explained that the relays operate the fans and if they weren't replaced there was a danger the engine could overheat. After a bit of deliberating on how long it would take (when the parts could be ordered and installed) I was told the car would be ready 2 days later on Thursday. I called again Thursday morning to see if the part was delivered and installed. Yes, it was delivered and installed but the A/C still doesn't work. At this point they provide yet another theory on why the A/C doesn't work and what new parts needs to be ordered but frankly, I stopped listening. We needed our van and they weren't able to diagnose the problem in 4 1/2 days. When I went to pick it up there were fuses all over the floor and the plastic panel below the steering wheel was not replaced. The bill for the the new parts, labor, and oil change came out to almost $700. I'm now forced to research with our credit card company what options we have as consumers and need to work with Double J to find an agreed upon solution. If you're still reading at this point you can understand how frustrating it is to pay almost $700 for basically an oil change and for a repair shop to research a problem they weren't able to fix. Its because of their inability to correctly diagnose the problem, poor communication about estimates for cost of labor and sloppy work that earn Double J Motorwerks their 1 star rating. read more

If a person goes to medical school, and has intelligence and drive, i would expect that person to become a specialist in a field that they find interesting. DJM is operated by people who are specialists in the needs of VW's and Audi's. They have focused on cars and blessed us with surgeons abilities. read more

800.00 and the car is doing exactly what it was when I brought it to you again! NOT FIXED! You cost us 800.00 and did not save us anything when the issue still exist. So frustrated right now. You did not address the power steering issue and the work you say you did was obviously not done right because the car is having the same issue. Complete waste of 800.00!!!! read more

Joey Marshtal and Carrie Marshtal are great people and very competent owners of this euro auto shop. Carrie goes out of her way to provide customer service, by offering rides to nearby stops like Portland Airport rental location. And Joey does the same shuttle service. If you talk to some one for a few minutes, you pick up on a person's character, and I get a good vibe from them both. I trust their work and their prices are fair. read more

Love these boys! They offer awesome service at reasonable rates. You can trust them with anything VW.

These guys are great. A friend who also drives a VW referred me to them when I requested a mechanic that is quick, affordable, and doesn't mess around. I brought my rickety ass '08 Jetta to them with a whole host of problems, and they fixed it up in 3 days. And apologized for my wait! My last two mechanics kept my car for a month each like it was no big deal. DJ also didn't fix anything extra on my car and charge me for it. They stuck to the requested list, and now my car runs great. read more

I cant say enough good things about this place. Just had some more service done and couldn't be happier. Avoid the dealership and bring your car to DJM. Fair prices and knowledgeable staff. read more

The best experience I've ever had with a shop, hands down. I was about to cut bait on this car, after so many unresolved issues kept stacking up, but figured I'd give it one more chance with a new shop. So glad I did, because the car now runs and drives better than ever.. by a lot. Everything they did was clearly explained, plus they prioritized what needed to be done now, and what could wait. They obviously know everything about these cars, inside and out.. "Enthusiast Driven" is for real! I trust this crew 100%, which is something I never thought I'd say about a shop. Thanks, Double J crew, I'm looking forward to "phase 2" (the fun stuff)! read more

After being a slave to the dealer for five years, my warranty had expired and I was forced to find an experienced Volkswagen mechanic that wouldn't overcharge me. I tried a few places in the area but finally landed at Double J after a recommendation from a friend; I'm really glad I did. These guys are friendly and passionate about what they do. They love Volkswagens and really understand the car, they want you to as well. My tail light kept going out (this is the sixth time in three years) and Joey (one of the owners) took it apart and showed me exactly what was wrong with it and what I'd be paying for. I also have a weird noise in the front end when I take corners. Instead of telling me that I must repair it now, they were honest and told me it could wait a few months. I really appreciate their honesty. I'm a freak about my car because I bought it new and never really trusted anyone but the dealer to work on it before. I totally trust these guys and urge anyone who has a VW or Audi to check them out. read more

Honest, professional and above all, incredibly knowledgable. I visited two other German car specialists on my mission to find a reputable garage, but neither installed as much confidence as the team at DJM. David was clear and informative from the start of our email conversations and quoted sensible amounts of labour for the work in questions. DJM are the only stop in Portland for any VAG group servicing. read more

Joey is by far one of the greatest guys you could ask for!! His mechanics are great, they are all so knowledgeable of what they are doing and by far the greatest set of people you can just talk too!! read more

If you have a VW - especially a diesel/TDi - then these guys are the best. Their VW expertise is amazing. They do great work, provide exceptional service, and are much more reasonably priced than the big name VW dealers in town. I live on the west side of town, and drive about 20 miles (past two VW dealers) just to take my Passat to Double J. read more

These guys are a family owned business, and are VW/Audi enthusiasts all the way. I have owned a VW Cabriolet for 25 years and plan to keep driving it. They have got my car running great! Thanks! read more

This is my Audi's happy place. These guys are great. I like to think of myself as a DIYer, but of course a lot of things are beyond my skill, and I don't always know that ahead of time. The best thing about Joey and the crew is that they don't treat me like an idiot, while at the same time realizing that I am one, and doing whatever needs to be done properly. They also don't mind installing parts I bring in, or giving free diagnoses. And there's a lovely shop dog. read more

So, an update...there was an issue with the repair (one of the gaskets leaked). However, I'm actually increasing their rating because of how promptly and courteously they fixed it. That's the mark of a truly professional business that cares about their customers. read more

Expect to spend your whole day here. Understaffed and they don't give you realistic times. Excuses, excuses. Will never come back.