If there was a zero star it would be too high.
At 5:12 pm on Jan. 22 we placed an order with double-double on Main street Brampton. At 7:23 pm, the order arrived. Over 2 hours wait from 7 minutes down the road is the first unacceptable thing. Follow that with not only cold food but near empty panzerottis. Pictures attached.
We obviously called customer service right away, the Rep was hung up on by the store when he contacted them.
A Supervisor was called in to help.
It then took another 30 minutes again for a replacement order. Note picture 4 of an open half of the new panzerotti. Yup, it has one, just one, slice of peperoni in yet another pretty empty shell. Better than the last one that didn't even have peperoni at all.
Absolutely the worst pizza experience ever. Double-double will never make another nickle from me. read more