This review is for the product (actual doors and drawers) only, not the installation, as I can't speak to that, as I never interacted with them directly. I had my kitchen refaced in early February 2025, and the guy I used in Chicago uses Doors & Drawers to make the drawer boxes and cabinet doors (he also uses other companies for thermafoil doors and for full cabinets, so he doesn't work for D&D). The doors and drawer boxes seem to be well made (at least right out of the gate), and they were well packaged with protective foam/individually wrapped when the installers from my kitchen guy arrived with them. My condo kitchen has 22 doors, 4 drawer fronts, and 6 new drawer boxes (3 for a pantry pullout, 3 regular drawers), so the order was substantial. They also made the new crown molding that I wanted to fill a small gap between my cabinet top and ceiling soffit and the veneer side panels/toe kick. I went with shaker cabinets (2.5 inch rails and stiles) with a solid wood inset panel rather than MDF, so it's a reverse raised panel. I love the look versus the shaker on both sides because it feels more substantial. I went with maple and chili pepper stain. Everything matches really well. Their website and social media leaves a lot to be desired. I was browsing their site trying to make a decision about color/style and everything on their page seems to be from 2016 and earlier. Their Facebook page also recycles the same images (they posted a photo right before I selected my options that they originally posted in 2014 when I scrolled back in their posted photos), and they don't have an Instagram. I was a little hesitant to use them because some of the photos on their site/FB don't look great. The stain looks streaky sometimes in their sample photos and the lighting isn't that good, and some of the kitchens they selected aren't really show-kitchen worthy, so most of the example kitchens look dated and don't help sell their product. But, I guess they get points for authenticity -- maybe a lot of their customers are folks who aren't looking at Pinterest and Instagram every day. There are a few photos on their website that look more updated, but there isn't any information about the project so it doesn't help inform which wood/stain combo to choose. I was nervous going into it, but mine came out great (and not streaky!). They could really use a huge refresh on their website and social media pages to get some customer images from this decade. They only have about 10 kitchens that they rotate through in all their photos/posts. (They do occasionally post photos that aren't on their website, but I'm not sure if those are actually their products because it looks so starkly different -- almost like stock photos -- compared to their example projects). I also tried messaging them on Facebook and emailing them via their website to ask about the color of certain cabinets in their images online, as they don't always say which stain color/wood species their example images are from, and I was trying to identify some of the ones that I liked. They never responded to either contact. But, when my kitchen guy emailed them to ask if they had photos of maple wood with a wood stains that I was considering, they did email him some example photos that aren't on their website from other projects, which helped. I'll update the review in a few months as I see how they're wearing with time and humidity changes throughout winter, but so far I'm pretty happy. These do show finger prints like crazy, and wiping them with a dry cloth doesn't work so I bought some wood cleaner but I'm afraid to use it. The doors are definitely real wood, as I have had to adjust the doors a few times during the summer when the humidity made them expand and start to butt against each other when closing. I'll be curious to see how well they hold up to cleaning. I just think they're doing themselves a huge disservice with their lack of website/social media updates and not showcasing more recent kitchens. I also plan to contact them to ask about the chili pepper stain, because I'd like to find out the brand (I couldn't find any stain company with a "chili pepper" online, so they either make their own or re-name a Miniwax stain or something). I have wood barstools in my kitchen and some wood shelves in my living room that I would like to stain in the same color since I have an open concept space and would like to carry the shade throughout the space, or potentially order some extra veneer wrap that I could affix to the shelves. I'll be curious if they respond. I've added a cropped photo of part of my kitchen to show what the chili pepper on maple looks like to help other prospective clients, as I would've liked to have a recent photo when I was making my decision. I have a 30-year old existing true white tile backsplash and 6 year old white carrara quartz counters, so that's the color combo in the pic. read more

Doors & Drawers - Chili pepper maple shaker doors - Door Sales/Installation Near Me - Goshen, Indiana

I would NEVER recommend this company to anyone. Oct 29 and 30-Installation. Installer was late both days. Paid them the second half ($10,000 total). Installer was missing some doors, knobs and restrictor plates. Oct 31-Called to let them know about a hole in one of the doors. Office lady said knobs on back order (2-3 weeks) and the installer will look at door with hole when he comes to install the knobs. Nov 2-Phillip (salesman) came out to look at the door with a hole. He took it with him for repair. He dropped the door so it had to be rebuilt instead of just repaired. Nov 16-Called D&D for an update. Replacement door won't be done until 11/21, knobs still on back order. Install will be after Thanksgiving. Nov 27-Door is done and knobs are in. Can't get installer out until 12/7. Dec 7-Installer threw out his back. Rescheduled for 12/10. Dec 12-Installer returned after 2 appointments being rescheduled. He didn't have restrictor plates. Hung the door that replaced the one with the hole and installed all the knobs. The hinges for the lazy susan door were on the wrong side so that has to be rebuilt. Jan 2-Replacement lazy susan door finished. Installer should call "this week" to schedule appointment. Jan 10-Called office because haven't heard from installer. Jan 18-Installer late. Lazy susan doors built too large, have to be rebuilt. Also showed installer that the replacement door from one with the hole is wrong style, has trim the others don't. Also showed him chip out of door under the sink. He took that to be rebuilt as well. Still no restrictor plates. Jan 24-Called office for update. Office is still waiting on installer to give them measurements to rebuild lazy susan door. Earliest they'll be back is mid February. read more

We schedule an appointment for an estimate to resurface our kitchen cabinets and never saw our salesman. The appointment time came and went by over an hour. When I called the phone listed I. The local flyer I I was put on hold immediately twice. Finally someone answered on the third try. The person told me she didn't know why Keith didn't show, couldn't get hold of him. " Maybe he had an accident" was her excuse. Never did hear from the salesman. read more

Loved this company and my new kitchen. We Replaced old cabinets with new, added new ones in different areas of the kitchen and had few refaced. Thanks to Brad the installer who did a outstanding job. I would recommend this company to everyone. They stand behind their work and take pride in thier product!! read more

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Don't use Doors and Drawers, after you sign the paperwork, their customer service sucks. We received the wrong drawers fronts and missing a door, was told that any rework would take a minimum of 3 weeks. Lady that answers the phone in the office in very rude!!! read more

Make sure they actually fabricate what you expect! Let's separate out the product from the service....Product = 5 stars. Excellent make, perfect finish, hinge placement just right! Sales and measuring = 5 stars. They couldn't make exactly what I wanted but worked with me to get the best alternative solution as I was replacing the ugly arched raised panel doors on cabinet uppers, trying to match the square raised panels on the lower. Service after that was the problem = 1 star. I drove about 4 hours round trip to pick up my $3000 worth of replacement cabinet doors to install myself. After I reached the point in the installation where the new doors were near old drawer fronts I could see how different the grain was but thought it must be different woodlot issues? When I found two doors were fabricated to the wrong size, I compared my order and measurement paperwork to the shop fabrication order that came with the doors to find the latter was in error (getting replacements quickly was the only reason follow up service does not get "zero stars"). It was then I noted that while the purchase order was for "oak", the shop order was for "hickory". On contacting the office the representative insisted the sample door provided was hickory. It was not; it was one of those standard oak builder's grade cabinets you see in 1980's homes all over the Midwest. If the trash had not already hauled away a few of my old doors I would have demanded a return on the whole mess. As it is, I try really hard not to notice the woodgrain but right in the brightest part of the kitchen are new hickory doors next to old oak drawers. What should have been a wonderful experience is something I try not to see and I still cringe to notice 4 months later. read more