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    12 years ago

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    People searched for Women's Clothing 1,308 times last month within 15 miles of this business.

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    TopShop - Topshop on cut's protest day, March 2011

    TopShop

    4.1(235 reviews)
    1.9 miFitzrovia
    ££

    Uh, ok. After a day filled with shopping, my group wanted to stop at Top Shop. Apparently this is a…read moretop clothing shop in London, but really falls flat in regards to selection and quality. Even after an hour of browsing, I have come to the conclusion that this store has the quality of H&M or Forever 21 - just with higher prices and the occasional name brand. Items on sale were very odd looking and disorganized. Not exactly the place I'd like to buy anything, I tried.

    USA DO NOT PURCHASE ON-LINE GIFT CARDS from TopShop!…read more On the US TopShop website, the gift cards are electronically generated in EUROS and TopShop stores (in this case, The Grove TopShop in LA) DOES NOT HONOR THEM because "they are not in US dollars". After receiving a $200 gift card that they would not honor, I called their US Customer service number. The US customer service telephone lines ring and then disconnect - continuously. I called their UK customer service number that had an automated "your call is important to us" that kept me on hold for over 40 minutes before connecting to a person (the international phone call alone cost $210). The UK customer service guy checked it all out, confirmed the card, acknowledged the issue, and said they would reissue it in US dollars and email it within the week. No gift card was received. Instead, an email asking for CONFIRMATION of full name, address and zip code. (Image attached) Responded to them - no response. Emailed them again (after the first $200 phone charge I wasn't going to call again) - put in a "que" per automated response saying they were very busy and warning that it I sent another email it would put me on the end of the line and start the process all over again.(see attached) Endless loop - with no results whatsoever.

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    The Gap

    The Gap

    4.3(3 reviews)
    1.1 miKensington
    ££

    I know, I KNOW, it's The Gap. But I want to write a review due to the lovely sales staff here…read more On a recent visit I was looking for new jeans. They were on sale. Hoorah! However, I'm a girl on the higher end of their size range and finding pairs of jeans in my size in some jean styles isn't always easy. I tried on a pair in a color I didn't like just to see that they hadn't changed the styles again (they keep doing that), and then asked the sales guy if it would be possible to find me a pair in a dark rinse (as there were none on the sales floor). While I'm well aware that any good retail employee *should* always do their best to satisfy the customer, this is very often not the case. Especially in London. And asking for a size on the larger end of the scale in Kensington has, in the past, been met with really rude words. It took him a trip to the 3rd floor stock room and a 10 minute search, but the super kind salesman returned victoriously with the ONE pair they had upstairs left in my size. And he was still smiling. You just don't get kind service like that everywhere. Especially in chains. And especially in Kensington.

    High Street Kensington is local to me, and Gap is the store that I frequent the most. It's a large…read moreflagship store with three floors - as you enter you'll walk past a selection of womenswear, the lower ground floor is split into childrenswear/lingerie and then the upper floor is menswear. Granted the clothing isn't exciting, but I find Gap great for basics (jumpers, denim, vests, shirts, casual wear) and they cater for smaller sized women like myself (size 6). The quality is always perfect, and you definitely get value for money. I just wish that they'd have a greater selection of colours like pink and blue rather than black, grey and red!

    Donna Ida - womenscloth - Updated July 2026

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