1. Donna and Company

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Gallipolis, OH

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Donna and Company

5.0 (1 review)
Closed • 9:00 am - 3:00 pm

Services - Donna and Company

Haircut

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11 years ago

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SmartStyle - cover

SmartStyle

1.0(2 reviews)
1.4 mi

I asked very specifically for a "stacked bob, jaw length." By the time she was done, I had a…read moremisshapen, frizzy shag that will take two years to grow out. The back is cut into a hot mess of random layers the length of a pixie, while the sides hang down like frizzy cocker spaniel ears (and far below "jaw length," by the way). Because she left my hair frizzy and brittle, I cannot use heat styling to disguise the ugly cut. And there is no way to let another salon "fix" this, because she cut the back so short. I'd have to get a pixie all over (which would be completely incompatible with my facial shape). Thank goodness I didn't have her do my color. There is no telling how disastrous that could have been. I paid for the cut (and even left a modest tip, because she was at least courteous), but I will be calling the corporate office today to let them know about this stylist's incompetence. What if someone went to her just before an important meeting or a job interview? Senior pictures? Or, God forbid, a wedding? Don't bother going here. There is a reason they are a) cheap and b) always able to take walk-ins.

I will never go back to this place again. I went in to get a haircut and came out an absolute…read moremiserable wreck. I showed the "stylist" a picture of what I wanted. The "stylist" looked at this picture several times before stating the haircut and during the haircut. Needless to say my hair looks nothing close to the picture. I'm currently almost bald. I am just beside myself wondering where and how she got that from the picture I showed her. By the way the picture I showed her had 4 different views of the style. I have already complained to Smartstyle Corporate office. I hate my appearance so much currently I don't even want to leave my home.

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Donna and Company - hair - Updated October 2026

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