High quality service and the communication is fast. The prices are great, highly recommend!read more

Ryan was super responsive and did a fabulous job. I had to have a room shampooed due to seepage…read morefrom rain water. It left the carpet stained and smelly. I called around to all of the carpet cleaners in the area and not only was he the most reasonably priced but he was able to get me in the fastest as well! Highly recommend!

My gosh the people who work here are great! I will admit i think they're a little pricey however…read moreyou really cant beat quality service. Yeah you can walk into a major chain and they'll have it for a few pennies cheaper, but thats it! These people really know their stuff and make sure you're really well taken care of.

From the owner: Family owned business since 1953. Upholstered furniture, bedroom sets, dinette sets, bedding, lift…read morerecliners, table lamps, floor lamps, custom window treatments, floor cleaning products, carpeting, and hard surface flooring. High quality products with professional installation and delivery.

WOW, Made my old carpet look darn near new. I was going to buy new carpet for the living room, but…read morea friend told me about Katie's business. She was there on time, even called ahead of time to confirm the appointment. The machine she used was super fast. You could see the difference after the first pass!!! Her "helper" did another part of the job as she did the main carpet. Great costumer service. I am telling all my friends.

We really needed help today! Katie n her crew really came to the rescue in very short notice!…read more Thank you for the outstanding job.

He doesn't use steam cleaning equipment so temper your expectations accordingly. I appreciate the…read moresignificant amount of time he spent on our carpets (5.5 hours) but once the carpet dried, they did not look as good as I hoped they would. The process also did not deodorize very well. I am debating now if I need another company to come in to redo our bedrooms.

Tom is a nice guy with reasonable pricing, but just being completely honest, and I'm quite…read moredissapointed, particularly after reading reviews of how good he was. The machine he uses is an extractor, not a steam cleaner (as shown on his website) looked like an old rug doctor. The stains did not come out in multiple areas, and was soaking wet (like squish through your toes wet) when done. 2 days later my bedroom is damp, I mean the entire bedroom, bed linens etc all damp and after coming home from work, house stank so bad we had to open the windows, so deodorizing? Yeah, no. Not at all. Just like the old rug doctors that no one cleaned, it added odor, didn't take it out.

Great job on my carpet cleaning today, set up appointment with ease…read more On time and very professional and friendly team member.

We had kept our tile cleaned but after 20 years it needed a good deep cleaning. Tim was quick to…read morerespond and was so easy to work with. We had about 500 sq feet and now It all looks looks brand new. I'd highly recommend them.

Amazing quick response when contacted. Extremely friendly receptionist…read more Able to get an appointment fairly soon. Elias was my carpet cleaner. He was very knowledgeable and worked very hard. The whole experience was top notch!

Everything went smoothly, Ohana responded quickly, gave me an estimate, an accurate time window,…read moreand then a text 15 minutes before arrival. They did a great job, even though one room had very old carpet. We even received a discount for having 1/2 a flight of stairs. Would definitely use again.

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

I've used this Service since 2015, and he is definitely a 5 Star Company!…read moreI have no idea why anyone would rate less than 4 Stars, but my expectations were a exceptional experience and exceeded previous other Carpet Cleaners in Metro an Red Wing areas!

Although my carpets were clean once he finished, I have never felt more uncomfortable in my own…read morehome. I had an early morning appointment, and he showed up about 50 minutes early and was upset that I still needed to vacuum one last room prior to him starting. He made it seem as if it was my fault for not being prepared in time. He was very degrading and disrespectful. His first interaction was very unpleasant. Because he was so early, I did not have time to let my two Labrador retrievers outside to go potty and then make them comfortable in one of the spare bedrooms that didn't need the carpet cleaning. He first words to me when I answered the door was.. "you know they need to stay out of my way, right?" I did not even get a "hello". I was about 4 or 5 month pregnant when we had our carpets cleaned, and I'm saddened to say that I was so uncomfortable that I started crying while I was locked away in a room with my dogs. So disappointed with his customer service. I will not be utilizing his services or recommending him.

We have used Hauser Chem Dry carpet cleaning services for over 20 years and have always been…read morepleased with the results. We have a very 'pet friendly' house and it can certainly be a challenge to keep the carpets fresh and clean. Yet every time, Hauser Chem Dry is able to eliminate pet stains as well as pet odors. I'm constantly impressed with the punctuality and courteousness of the staff. I trust Hauser to get the job done right.

From the owner: Professional Carpet Cleaning,Stain Removal,Pet Urine Treatment Removal. We also can clean…read moreupholstered furniture as well as tile and grout. We have now added granite countertop cleaning, sealing and polishing!