I'm gonna start by saying that I know this business for a long time ,it's sad how a family very trustworthy place became what it is today I have recommended this place to my friends and family over the years always remarking how honest straightforward and knowledgeable the owner was not even when a friend of mines ended up buying a fake ring I thought much about it I really thought it was an honest mistake,business most be going through a really bad time as many on the city cause not even the establishment its what it used to be it looks more like a poorly maintained drift store , but none of it justifies dishonesty or opportunism I bought a watch from here not the first time either I paid 1500 for it I came back cause instead of taking it nowhere else short time after it broke the owner recommended someone that by the way I called repeatedly and it wasn't ready but again when the owner told me after a while that he had picked up I didn't thought much of it cause again i considered him my personal friend ,time passed we kept talking I asked about the watch more than once cause I live far from the place he never mentioned anything about it unless I asked which was weird but again this was my friend so I passed to say hi and remembered tried to pay for the repair which by the way was supposedly 695 and he said the he sold it let's be clear it was not a pawn he didn't fix it he picked it up without asking me permission to do so and never said nothing about selling the watch in the thousands of times we spoke when I complained to my friend btw he simply tried to sell me another one and charge me again 700 on top sad very sad if u ask me be careful read the latest reviews before engaging or u probably will regret doing business w them read more