1. Dominick Wayde,MD

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Chapin, SC

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Dominick Wayde,MD

5.0 (1 review)
Closed • Closed

Services - Dominick Wayde,MD

Cavity treatment

Dental exams

Tooth filling replacement or repair

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1 year ago

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Chapin Smiles Dentistry

Chapin Smiles Dentistry

2.4(12 reviews)
0.1 mi

We traveled approximately 1 1/2 hours from our home specifically to see Dr. Correa Jr., an…read moreendodontist, because he was the only endodontist Humana identified as being in-network for us. Dr. Correa Jr. was wonderful. He did an excellent job, and I would absolutely return to him for future treatment. Unfortunately, based on our experience with the office and its billing and communication practices, I would not return to this particular office. That is why I am giving the office 3 stars despite being very pleased with Dr. Correa Jr.'s actual care. My husband required two visits for his root canal and obstruction treatment. The treatment was paid for upfront through a combination of Humana's payment and our own payment, including the required $100 deposit to reserve the appointment.At the second and final visit, I specifically asked the receptionist whether there would be anything else owed and whether everything had been paid in full. I was told that there was no additional payment necessary and that the treatment was coveredMy husband then spent approximately 2 1/2 hours in the office completing his treatment. At no point during that visit were we informed that there would be an additional charge or that another payment would be due. Approximately one month later, I was notified that we supposedly still owed an additional $186. I would have been more than willing to discuss and resolve any legitimate balance. Unfortunately, my attempts to contact the office by phone and message were not returned. At this point, it has become extremely difficult to reach anyone at the office. Even the receptionist who screens the calls expressed confusion as to why my previous calls had not been returned. This is extremely frustrating and, in my opinion, unprofessional. A simple conversation explaining the additional charge would have gone a long way toward resolving the situation. My concern is not simply the additional $186. It is the fact that we specifically asked whether our balance was paid in full, were told that it was, and were then presented with an additional bill a month later without any clear explanation or response to our attempts to discuss it.I would strongly encourage patients to carefully verify their account balance and obtain confirmation of what they will owe before assuming their treatment has been paid in full. Dr. Correa Jr. provided excellent care, and I would gladly see him again. Unfortunately, the billing and communication experience with this office has been very disappointing.

If you are unlucky enough to get left on hold calling in they will never make an effort to pick…read moreback up. Miraculously if you call back they answer right away, it is just not good business practice. Overall the reviews here are bad, not all the employees are though. The fault seems to be more about money driven and less customer satisfaction driven. I am curious if an investigation was made into false insurance claims there may be fraud taking place. If someone has a positive review regarding insurance I want to see it.

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Chapin Smiles Dentistry - Looking for a family dentist in Chapin, SC? You have come to the right spot!

Looking for a family dentist in Chapin, SC? You have come to the right spot!

Chapin Smiles Dentistry
Chapin Smiles Dentistry

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Dominick Wayde,MD - generaldentistry - Updated October 2026

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