The best person you NEED to meet, hands down! Janine and team will be sure to take care of your tax…read moreneeds, no matter what it is. Whether it's personal, business, unsure of how to go about either, they got you! They give you a great piece of mind, and level of expertise that's rare and hard to find. Plus, everything they do is done diligently and professionally. Know you'll be taken care of here! Plus, they have pooches around, if you like furry friends! Talk about pet therapy too -- bonus! I recommend them hands down, and even if you have questions and just curious, as away! You're in good hands.

My business and my personal taxes were behind, and we were in dire need of help. When we reach…read moreout, Janine instantly put us at ease. I sent her our past taxes, and she immediately got to work. Within a very short amount of time she had us caught up, reconciled and had everything in order. Unbelievable!! Her rates are very reasonable and her professionalism, attention to detail and constant communication is the best you'll find. I highly recommend Janine and Big Dog Financial services for all your tax & financial needs. She was my savior!

When we had relatively easy taxes to file, they were great; offered excellent personal attention…read moreand did our taxes quickly and efficiently. But when our taxes become more complex--many more deductions and having to pay quarterly state and federal taxes as independent contractors, they were not up for the job--didn't return phone calls, and took weeks to file out taxes which needed to be redone. We ended up having to pay a more specialized tax preparer to straighten out what became an expensive mess. If you need a bookkeeping/simple tax preparation business, this is an excellent choice for you. But if your taxes are more difficult, pay the extra money for an accounting firm. The one we chose even had financial advisors who helped us choose the best way for us to keep inflation for eating up our savings, with no addition cost for the service.

Jackie is the best! She takes care of me year after year. I look forward to seeing her.read more

Do NOT use this tax preparer…read more My main complaint is incompetence and rudeness. I would not recommend her to anyone who expects their taxes to be completed and filed on time. She repeatedly promised to get the job done but failed to deliver. Our tax returns were filed late every year we used her services. What made the experience even more frustrating was that if we contacted her to ask when our taxes would be completed, we were billed for the email or phone call. I felt this was never clearly disclosed upfront. Overall, I found her communication, reliability, and follow-through to be very disappointing. Based on my experience, I cannot recommend her services.

Long story short, Ms. Runkle hung up on me when I questioned her accounting service. She does the…read morebooks for our subdivision's water company and emails monthly invoice. If a member misses payment on an invoice, they have no way of knowing because she refuses to put past due amounts on invoices. I am well aware that this would be a very easy task in QuickBooks which is the software she uses. It's easy to miss a payment because until this year we were only billed every other month; now this has changed to monthly. So, even with the best intentions, one can miss a payment. She refuses to send statements also which would be the other way to alert water company members of past due amounts. None of this would be difficult for her to do in QuickBooks. So, I called her after the water company treasurer explained to me that she was being uncooperative with them. They had asked her to send letters and a current statement to those of us who had missed a payment (in my case, due to a family disaster.) Her letter was inaccurate (and quite hostile) for which she did apologize. When I began with one last question, apparently she'd had enough and hung up on me! ! An individual who has worked with Runkel tells me that doesn't "do customer service." She has blamed her poor service on the inability to hire a competent bookkeeper. (As a former bookkeeper I would expect she'd assess their skills before hiring them.) I have worked for difficult CPA's and I will definitely add her to the list of ones to avoid when possible. Please be careful.

Honest and reliable methodical insightful of the tax laws. Able to respond on short notice and…read morestill being accurate.

Fantastic cpa!! Completely trustworthy and with a great team. I hear she's merging with a bigger…read morefirm but wanted to cast this vote anyway

After avoiding our impending RMD problem for too long, a rising IRA account balance finally made us…read moreface the music. Of course we turned to Marcus Lund of Tansill & Lund for help. Marcus had prepared our tax returns for a couple years, and we had confidence in him. Marcus guided us through the possibilities, laying our various scenarios to balance our competing requests for tax efficiency and preservation of assets. He helped us find a plan to resolve this problem, and a better plan than we could have come up with ourselves. Well done, Marcus!

New to the area and recently retired, I had to find a local CPA. Tansill & Lund CPA were great…read more They were responsive and clearly communicated Everyone in the office was kind and welcoming. I felt confident in their work and the entire process was stress-free. I would highly recommend them to anyone seeking a CPA.

Juanita was amazing, she made it really easy to do my taxes and took all the stress. I'm planning…read moreon coming back next year again! Juanita fue increíble. Me facilitó muchísimo la preparación de mis impuestos y me quitó todo el estrés. ¡Planeo volver el año que viene!

I decided to use their service today to file a PNO on my car…read more The only thing I didn't care for is they charged a $25 service fee on top of my $22 PNO registration which made the total cost $47, more more than double what it would have cost me at the DMV. On the flip side, it's light years more convenient than waiting in the looooong lines at the DMV office, which actually can take the better part of a day. Also, the staff here was very nice and friendly.

I had an issue with my return processed by another office and the Manager Jeremy Baker took care of…read moreall my concerns! Take it from me go see Jeremy the first time and have no worries and know your return was done properly. Thank you Jeremy!

First two years were OK. THEN.. last year, they tried to boost me $90.00 over what…read more They represented the charge would be AND they insisted on a certain tax entry for vacation home. I tried to tell him he was wrong but he filled it out his way and filed electronically. Next day, I talked to IRS and did research and I was right so had to file Amended Return THIS YEAR: received an estimated charge AFTER he reviewed my supporting docs and said would get it done in couple days. Failed to hear word after a week so sent him texts and tel. calls but no response. Waited two more days and went to office to ask for my preparer only to be told "oh, he quit 5 days ago," Asked why no one called me and received only a cold shrug of shoulders and was told to talk to supervisor who was nowhere to be found. Went to different branch office and sat for hour and half while new preparer reviewed the EXACT SAME docs, filled out returns and boosted my promised fee received from first office by $290.00!! When I protested, he called his supervisor--who refused to speak to me--and simply said "best I can do is to cut it by a hundred." I protested that I had WRITTEN ESTIMATE from first preparer, showed it to him, but unmoved, he said pay it or I won't file it. I left without any Returns. DO NOT USE THIS OUTFIT. IN my opinion, they are UNTRUSTWORTHY

its always a pleasure to come do my taxes at her bussiness location. veronica is very friendly &…read moreprofessional, she makes everyone feel comfortable and welcomed as soon as they step in. very knowledgeable at what she does. her two other employees are also very friendly. no wonder people trust her and go to her for taxes. #1 best place to go do your taxes!