Last year I went into this Dollar Tree to get a refund. I had my receipt. There was no other customer in line or in site. The person checking me out never once looked and me. I tried to be friendly. He never responded to anything I said. He gave me my refund and refused to give me my receipt back...this is when I found out he was the manager. I had to argue with him to get it back. I swore I would never go back in the store. Well today, I decided to go in there because it was convenient. I talked to an employee who was rude in her tone to me. Talked to me like I did something wrong when something rung up for 1 cent and I was going to get more. I didn't realize it was a mistake, i just thought DT was trying to get rid of the item. It's not like their stuff has prices or signs on them. She said I couldn't buy more. Never once explained why, never once apologized. It's not what she said or the fact that she refused to let me buy more...I understood actually once I figured out it was a mistake in their system. It's how she spoke to me. Turns out...she is a manager. I was polite and if it weren't for my honestly she wouldn't have even known about it. I'm done with this place. All the other DT's in Owensboro have been friendly to me and know I will even jump in to help here and there if I can. Learning to talk to people respectfully should be a class for the managers of this store. read more