Very unfriendly I was just chillin wit the boys on some chairs and got kicked out for doing…read moreabsolutely nothing just chillin drinking some slushy that we bought

I am from out of town and have not been in this store for a while…read more The nice people there showed me around and helped me find what I needed. They were so helpful, and polite. The cashier at checkout was super nice too, helping sort my cooler items. What great staff at this store.

Bought a brand new s&w pistol. Turned out to be missing pieces. No help from l&m. Was told to…read morecontact s&w rather than the gun guy having to look up one part missing on the sight

This store is like a twin of D&B in Caldwell-- tools, equipment, clothes, hunting, seeds,…read morehardware.... all under one roof. I rememeber my grandfather taking me totheir old store as a child, such good memories. Very friendly and knowledgable service staff, good prices and just a great way to spend some time geeking out on projects, etc. One great thing I found in the bird (chicks, ducks, etc.) department is a sign that read "Bird's are cute, but are living things and require the correct care, please use discretion and responsibility in buying birds" That says a LOT in my book. I gotta love a place I can get a new wardrobe, a toilet and beef jerky!

typical goodwill, located downtown hibbing...lots of clothes, some furnitureread more

good place has a lot of cool junk and is cheap the people are nice nicer then the other goodwill…read moreanyway

Horrible customer service. I was at the "express lane" with two items, and was behind someone with…read morelots of confusing issues that had to be sorted out. Fine, it happens. However, one of the employees involved in sorting out the issue finally came out from behind the register and took the five customers behind me to register 2, leaving me behind! Of course, the issue in front of me dragged on for another 5-10 minutes. After that was resolved, the cashier disappeared for another 5 minutes. When she returned, I asked why didn't the other employee take me to register 2 with the other customers. I had been first in line. Her response? "Oh it's fine. It's okay, don't worry about it." in a singsong passive aggressive tone, and then repeated that two more times. Seriously?? How about a simple "so sorry you had to wait". That's really all that's needed in most cases. Management needs to train staff. When opening a new register, you don't take the last customers in line first. Go to the front of the line and take the customers who have been waiting the longest. In fact, managers in any retail establishment should be cognizant of that and train their employees accordingly.

I like this STORE. Both the manager and assistant manager have been very helpful to me whenever I…read morehad questions while in the store. The manager even helped me one rainy day getting my purse out of my locked car. The employees in the meat department are very courteous and helpful whenever I have a custom-cut meat order. Check out personnel are very friendly too.

HAVE BEEn doing business with Grandes for 5 years and have always been treated with respect and…read moregraciousness. Some of the finest service I have received in 40 years of hardware store shopping in different parts of the country. I would recommend Grandes to anyone.

They had the interstate battery I was looking for for my boat, and the staff knew to recommend a…read moredeep cycle :)