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Dollar Tree

5.0 (1 review)
Open 9:00 am - 10:00 pm

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5 months ago

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Dollar General Market - Receipts and Refunds Not refunded!!!

Dollar General Market

(24 reviews)

$

i enjoy going to the dollar general market in california city ca…read more the store is always neat and convient i dont have to drive all the way to lancaster ca or palmdale ca for the general supplies i need on a weekly basis like i use to have to before the store opened in california city . i think its one of the best business to come to the town they have a great few employees that help make the experience a great one and a few who are horrible at customer service like the lady named monica who works on register usually in the day times she is very very slow hardly ever welcomes customers and seems like she does not like her job or know anything about the products and another woman who i have seen working their i dont know her name but she has blond like hair and always a face full of make up she is very un professional and rude to almost everyone who works their i was stunned to find out she was a manager even with customers she does not want to help you look for things physically and if you ask her a question she does not respond you have to ask more then once usually she kind of blows you off or will tell you to go straight back around a corner and u might find the items you need on a shelf their is one young lady who has always been great in helping me locate items as well as my guest who visit me from time to time she will stop whatever she is doing and help assist customers around the store her customer service is wonderful and she is always working hard all around the store always smiling greeting customers i think she should have a button recording as many times as i have seen this young lady welcome customers back to back while waiting in line and working fast as lightning on the register to give customers a quick and pleasent check out often times i come in and the store is very busy with long lines she is the only worker their who knows how to get the lines down and remain calm and not panic or show the urgency on her face one day she was their with one other gentelmen and the lines were to the back of the store because they were short staffed and the only two people in the store working on a register according to the store manager name lintin i was standing at the back of the line of about 11 customers and she got to me in a matter of 5 minutes everyone from the register behind her swiftly walked into her line while the other employee was only on his second customer with a line of about 10 i must say i think she is one of the best employees on the pay roll at dollar general market very sweet and welcoming lady her name is davinci i gaurentee you if you need help with anything she is the one to ask she is very attentive to customers needs and if their is anything she cant find she sure knows what to do to locate the items and if the store does not sell it she can direct you to a local business that may carry the item i wish the other employees could learn from her example i often shop at dollar general and have the biggest smile when i walk in the door and see her working because she makes the place so welcoming, wish i could say the same about all of the employees who work their but i cant i have seen alot of negative reviews on here but i think the store is awsome and has alot of potential to improve and expand i look forward to possibly investing into this local business in the near future thank you so much for all that you do to help make california city a better place its the highlight of the town in my opinion best reguards

Horrible Customer Service, The management treats customers…read morelike thieves and thinks everybody is broke! SMH I stepped in and asked for a refund from the Inexperienced Manager Gwen about a store credit for some dog food that i didn't need anymore, she said without a receipt , she's couldn't help. I through my phone, found the Apple pay receipt, she still said no Ok Went home, Found receipt and still had an argument with her unprofessionalism As the argument ( on camera and store customer, employees witnessed) an employee , Deon, who supposed to be on break, Proceeded to put his 5 cents in... Still no Refund... Worst My whole household ( 8 incomes) (No welfare) will stop shopping there, I recommend everyone do the same We need to get them out of town and Get a real market, Anyway ‼ The corporate office is incompetent as well, I spoke with on Tuesday about my refund, No reply The receipt shows i made a purchase with my phone (wallet) connected via TAP The credit was supposedly transferred, Nothing

Dollar Tree - discountstore - Updated May 2026

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