Amazing people here. I spoke with Rachel and I got a loan in 15 minutes. So friendly and easy to do…read moreover the phone. Seems to good to be true. But the money was in my account and I paid my rent. No big interest fees either. I am so thankful.

Everyone that works there is very friendly and very nice. They're all helpful. The first one I had…read moreI was going through some financial difficulties, and the girls in the office were more than willing to work with me with respect to my payment.

The office staff could not help me for the type of loan that I needed but pointed me in the right…read moredirection they were kind courteous and professional

Robin is the most helpful. Fought for the appropriate amount on our behalf. For my grandfathers…read morefuneral. Sometimes any person can make the biggest difference. Thank you Robin

I stopped in to cash a check, and everyone was so friendly and welcoming! Eva helped me and asked…read moreabout my current bank and how my experience has been with them. Our conversation made me realize I haven't been very happy with my current bank. The manager, Stephanie, also came out to talk with me about opening an account. I really appreciated how personable they both were. They made a great impression, and I'm definitely considering switching!

I am in the process of refinancing my primary residence. The lender I am working with had questions…read moreabout two old legacy commercial mortgages I had with Stockman's Bank, then National Bank of Arizona. Stephanie Romero at the Bullhead branch was able to provide me with the Deeds of Reconveyance and Mortgage Payoff Verifications the lender required. Stephanie got my refinancing back on track. I wanted to write this review because of Stephanie's responsiveness and professional demeaner in a tight time frame. I did dock you one star because these documents should have been provided when my loans were paid off back in 2020 and 2021.

I want to move back to Az this spring ,I wanted to open a new account but the process is difficult…read moreespecially im in my 70s,when out of state,Arizona has been my home for several years in the past,Harder when older.Not sure what to do now,

Such great service. Best Credit Union. Friendly staff and great service…read more Thank you.

Excellent Customer Service. Very Clean Establishment. Plenty of Parking Space. Knowledgeable Staff…read more Very Professional and Proficient Service.

Love my bank always have & Always will. Everyone is so kind and ready to help with whatever you…read moreneed!!

These Ladies are the BEST! They have saved me thousands on insurance. Always explain my policy…read moredeclarations and give me advice. They are always able to answer my question. Great Coverage Great Rates! They treat me so well! I prefer to build long term relationships with people. Insurance is so important and who you chose to be your Agent is as well. Shout out to Kim and Holly! Thanks for everything over the last few years!

Great agents and a fair price. Was able to insure the house…read morea day after Inspection with no problems.

October 28 2025…read more Yesterday was an interesting day. I had two documents that needed to be notarized. My first thought was to visit my regular bank, where I've been a loyal customer for over 15 years. I approached the teller and asked if they could assist me. She mentioned that the manager, who handles notary services, was at lunch and would return in about 45 minutes. She also offered to schedule an appointment for 3:00 p.m. I politely declined and decided to look elsewhere. Then I remembered that I also have an account with Arrowhead Credit Union. I wasn't sure if they offered notary services, but I decided to give it a try. As soon as I arrived, the security guard helped me sign in, and within five minutes, I was called in. The notary completed everything in less than 10 minutes -- fast, professional, and effortless! The difference in service was huge. Not only was the process quick and pleasant, but the notary service was also completely free for members. Even cashier's checks are half the price compared to my other bank. The atmosphere at Arrowhead Credit Union felt more relaxed, and the staff seemed genuinely happy -- which made the whole experience a breeze. Highly recommend Arrowhead Credit Union for their excellent customer service and efficiency!

Falicia made my first experience getting a bank account super easy ! Walked me right thru and even…read morehelped me set up my direct deposit! Most definitely recommend

Our organization has spanked with them for a while. We had a complicated situation that Branch…read moreminiature Becky and teller Marie were able to help us solve. They were very professional and understanding of our concerns. Great Bank. You should check them out.

Banked here for over 10 years through 2 different takeovers. The only one I recognize now is the…read moremanager and she doesn't know me from Adam. The service here is really bad now and you can't call the bank. The lobby has been closed for a couple months and the ATM has been broken for 3 weeks. They tell you to use an AllPonit ATM around town. They are constantly broken or out of money. They say they will refund your ATM fees... Still waiting. Call the bank and you get Customer Service in Yuma...they are worthless. Time to get outta Dodge.