I want to move back to Az this spring ,I wanted to open a new account but the process is difficult…read moreespecially im in my 70s,when out of state,Arizona has been my home for several years in the past,Harder when older.Not sure what to do now,

Such great service. Best Credit Union. Friendly staff and great service…read more Thank you.

This review is strictly for Christopher Im home loans…read more Thank you so much for your kind and courteous customer service. The Atilano's

Customer Service non existent for walk in. Been here over 2 hours waiting on a notary, a process…read morethat should only take 10 minutes tops. Also trying to find out why they are still holding funds from a Chase check that cleared my sister's bank more Tran 3 hours ago. Leaving now without having any answers or any of the services I came in for. Sad.

Review for Wells Fargo - Teller JoAnn…read more I visited this Wells Fargo a couple of weeks ago to open a new account and update my direct deposit information. The banker who opened my account was excellent--professional, efficient, and very helpful. She explained that Social Security had changed its rules and that banks could no longer process direct deposit changes directly, so I would need to handle it myself through Social Security. After finishing the account setup, we went to the teller counter for a few other things, and that's when we met JoAnn. We mentioned how we had been trying to update my direct deposit without success. Without hesitation, JoAnn offered to try to help. She told us there were no guarantees because of the new Social Security procedures, but she would at least prepare the paperwork so we'd be ready for the office in Needles if needed. Two weeks later, we discovered that the direct deposit change had gone through. Thanks to JoAnn, we were spared a long trip to the Social Security office. She went above and beyond, and we are now her biggest supporters. This is the kind of customer service that builds loyalty. Wells Fargo is very lucky to have a gem like JoAnn on their team.

Waited in the teller line inside around 10:30 AM for 45 minutes with only two tellers on duty and…read more11 people waiting. During that time one teller waited on only TWO customers before I got to her window. The teller told me "if you know anybody that wants to work, send them our way." This bank is terribly mismanaged!! I've been with Wells Fargo nearly 30 years and never seen then in this bad of shape for organization and services. Each teller customer seems to take so long because the teller seems to not be sure of what she is doing so it takes way longer for each customer transaction. Many in the line today were really upset and I mean REALLY upset. Home office needs to replace operations management with someone that is a CAN DO attitude type person with the customer comes FIRST agenda. HATE MY EXPERIENCES WITH THIS BANK RECENTLY11

I stopped in to cash a check, and everyone was so friendly and welcoming! Eva helped me and asked…read moreabout my current bank and how my experience has been with them. Our conversation made me realize I haven't been very happy with my current bank. The manager, Stephanie, also came out to talk with me about opening an account. I really appreciated how personable they both were. They made a great impression, and I'm definitely considering switching!

I am in the process of refinancing my primary residence. The lender I am working with had questions…read moreabout two old legacy commercial mortgages I had with Stockman's Bank, then National Bank of Arizona. Stephanie Romero at the Bullhead branch was able to provide me with the Deeds of Reconveyance and Mortgage Payoff Verifications the lender required. Stephanie got my refinancing back on track. I wanted to write this review because of Stephanie's responsiveness and professional demeaner in a tight time frame. I did dock you one star because these documents should have been provided when my loans were paid off back in 2020 and 2021.

Excellent Customer Service. Personal Shout Out To Ricky He is Very Professional and Proficient…read more Parking Lot Sucks. Very Clean Establishment. Located in A Convenient Area.

Our organization has spanked with them for a while. We had a complicated situation that Branch…read moreminiature Becky and teller Marie were able to help us solve. They were very professional and understanding of our concerns. Great Bank. You should check them out.

Banked here for over 10 years through 2 different takeovers. The only one I recognize now is the…read moremanager and she doesn't know me from Adam. The service here is really bad now and you can't call the bank. The lobby has been closed for a couple months and the ATM has been broken for 3 weeks. They tell you to use an AllPonit ATM around town. They are constantly broken or out of money. They say they will refund your ATM fees... Still waiting. Call the bank and you get Customer Service in Yuma...they are worthless. Time to get outta Dodge.

If your going to cash a check or get money out of your account, make sure you look inside the…read moreenvelope they give you. Went to the bank on Monday to cash a $310 check, I told the teller at the drive thru "Can you please give me 20's?" "Sure Okay" after 7 or 8 minutes I get the envelope and leave the drive thru, then I park at the store next to the bank to check my envelope. Instead of 15 $20 bills she gave me 3 $100 bills and there was already 5 cars in line and I sure as hell was not going to wait that long, these bank tellers really need to pay more fucking attention when a customer makes a request and is nice and polite about it.

No protection from fraud...they claim they do but when it happens....they play stupid & make it the…read morecustomers fault.

You lost our cash rewards redemption. You failed to acknowledge a wire transfer to our account…read more Going to transfer majority of our funds to PNC!

Only a ATM here in The Tri State Area. Nowhere to address problems in person. Animated Operator…read moreDoesn't address all Problems. Chase or Wells Fargo is Somewhat Better..

Have been banking here for about 20 years. Love this branch! All of the ladies are so good to us…read moreand our business needs! If they can help, they will.

Terrible made an appointment get there wait on the lady and there program isn't working waste of…read moretime