I went to this DG twice in same day. My morning visit was not very good as far as customer service. The lady behind the counter had her back to customers as a line formed. I was second in line, waiting patiently to start. The lady in front was clearing her throat several times in hopes of checking out. But the lady continued to do whatever she was doing and ignoring the customers. I finally spoke up (loudly) "Is there anyone to check customers out?" The lady turned, gave all in line already nasty look. Once I made it to register she did not say hello, how are you, nothing.
Now, I returned to this DG (I was staying at the hotel next door) to get a couple more items. A young man was working the register and when I got to counter i said hello. Nothing. However, he did open up after I volunteered my id as I was purchasing wine before he asked. This seemed to please him and we had brief conversation about store hours. He and I shared a brief laugh, and he wished me a good day, as I did him as well.
So a 3 star review is giving just based on first visit. The second visit would of gotten at least a 4 by itself. read more