save your money for the South Charleston Kroger at River Walk, this place is a dump!! no one in…read moretheir right mind should go here. store is always filthy inside, AND PLEASE NEVER use this stores restroom EVER!! when they had the fresh seafood section you could smell it in the parking lot, now that they have "remodeled" its no better with being clean, self check out entire cart full of groceries and get watched like you are stealing, while the one cashier that is checking people out has 9 people in line....get rid of the self check outs NO ONE IS PAYING US to self check out, its not helping anyone!! Kroger should shut this store down!!! and i only give it one star because there is no option for 0.

This Kroger has been here for somewhere north of 30 years. As long as I can remember anyway. I…read morestopped here for a few must haves before heading out to the old family farm. It has somewhat kept with the times and the folks were pretty polite. One big difference I noticed from the good old days (like when I got caught shoplifting when I was 12) was that they have an employee apparently named Furball. That was on the employee's name tag. Not a sticker, not a piece of tape over his real name tag (yes it was a he, stop already with the West Virginia jokes) but a professionally made, black letters on white laminate in relief that stated, "Hi! My Name Is FURBALL." Admittedly, dude was approaching Robin Williams in hirsuteness but "Furball?"

This is a wonderful store with a good selection of fresh produce, dairy, canned, frozen, and…read morepackaged foods, and a nice deli for meals and desserts. The staff are always very friendly and helpful and there is the small, hometown ambiance that cannot be found in super stores. I find items that are unavailable anywhere else. Great store!

I love shopping at this little store. It is so much quicker than dealing with traffic in the…read moreparking lot at the big chain store. There are plenty of reasonably priced options, and the employees bag your groceries and even offer to take them to your car. This is a family run business in our community and I feel really great supporting them.

Nice, met a girl named Karlee before she got kicked out, random electronic broke, lights fail,…read morepower outage, and Stephanie is insane

Left a bag filled with groceries at the self check out yesterday. Have tried numerous times to…read morespeak with customer service. They will not answer the phone. I would not recommend this store and will possibly never shop there again.

Food prices too high, little to no hot food to take home at 5pm (E.g., fried chicken).read more

Me and my husband bought some food from the deli we got some fried chicken and mashed potatoes and…read moregravy and macaroni and cheese. We thought it was amazing and I'm gonna be thinking about that fried chicken. But we will be back definitely it was amazing food. We love our small town and this grocery store has the best deli.

Best place to buy ground beef great tasting and no fillers If they don't have something you are…read morelooking for they will order it for you.

Best meat section and butcher along with almost everything else you might need in one store…read moreincluding fresh produce. Best prices on coffee and a wide selection of cereals. Owner makes Traditional Lebanese style hommos and tabbooleh. Nice friendly employees. All around good family owned supermarket. Forget Walmart, if you live in the Nitro, St. Albans, Poca, Cross Lanes area-stop by the Nitro Supermarket!

I put together a large order for Kroger delivery. Once I was done with the order, I tried to pay…read morefor it online, but could not find a place to do so. I called the store and was informed that Kroger does not do in-house delivery anymore. I was advised to contact Instacart. I signed up for Instacart and was told that I needed to create the order again. There was no way to just transfer it over. My order was for 90 items. I apparently wasted all of that time on the Kroger website, and now they couldn't transfer over my order. I have mobility issues so any order more than 4 or 5 pieces is difficult for me to handle on my walker. Also, on the Instacart website, it basically says that the prices on their website may differ from the Kroger website. Does that mean I have to pay whatever Instacart wants to charge regardless of what Kroger's price is on their website? Doesn't matter. I won't be ordering delivery from Kroger again. I will be posting this on the instacart yelp page.

I had to go here a few times while staying with family in the area. It is a typical grocery store…read morenothing special, but they do have a full deli which is nice. The prices are moderate for the area and always a little busy but nice, clean and organized store.

Wanted to refund 2 items was refused even though I had the receipt. Asked for a number for general…read moreor district manager was also refused. Was told to go to another store they might refund items. Customer service was terrible.