Easily the worst DG I've ever been in, and I've literally been in hundreds of them, having been originally from the Midwest. The inventory control is so uneven as to be nearly non-existent, but that's not the worst part. The worst part by far is the store's manager, a surly man who has driven out countless good employees and angered an endless number of customers with his attitude, which seems to be at all times a thinly-veiled hatred of us all. I've done what I could to not go in there when I know the manager is working. I failed to remember this important point today, and Mr. Surly was his usual complaining, gruff self. I am completely aware that I am but one of literally dozens of people who have complained about this guy since that location opened. Are you really telling us that you can't find better people to run the place? He's got an assistant who is personable, hard-working, and courteous. In what universe should he be working for a man like that manager?
This store is the only one in the region that closes at 9PM, owing to their head man having angered people from the day they opened. I have news for DG. The hours they're open was never the problem. I am absolutely done trying to buy anything here, even though they are close to me and do sell things the other ones usually don't carry. It doesn't matter. The Chase store in Waterbury and the Naugatuck locations both have people who are so much better at what they do. Maybe they could send one of those managers there to teach this clown things like customer service and responsive management? read more