Dr. Anderson is the most kind and knowledgeable Dr I have worked with in years. He takes the time…read moreto listen and really encourages dialogue in regards to my care. He is straight forward, and doesn't sugar coat, while still being incredibly professional. He will take the time to answer all of your questions and concerns, even the ones you didn't know you had!

Dr Anderson hides behind an unhelpful, selfish, uncaring and dishonest nursing staff. He billed my…read moreinsurance nearly $500.00 for an exam and would only order one MRI when I needed two for two isolated problems. When I contacted his office, his nurse told me he had ordered the MRI's I requested but that my insurance wouldn't pay for both of them. When I contacted my insurance, they told me my policy does cover both MRI's and I found that his staff had lied about ordering both of my MRI's, as he had only ordered one for one spot. In the meantime my mother died suddenly and unexpectedly and I had to cancel my MRI appointment last Dec, then I contracted COVID and the order expired. My insurance told me he must reorder the MRI, but he refuses and his staff told me they no longer want to work with me. Now I have to pay for another doctor visit somewhere else and start all over for the same problem.

I've been going to this clinc for awhile, but before kids and with them. The new facility is…read moresoooooooooooooo cool. It looks like a swank hotel (but still smells like the doctor's office). Besides the awesome bathrooms with neato tiles, they have huge hallways, non-80s art, and some sweet medical-techno gadgets on site. The nurses, doctors, midwives, and especially the front desk ladies are crazy nice and don't seem to be rushing me along as usual HMO providers could. They ask pertinent questions, and call promptly with lab results. Thanks for two beautiful babies and a healthy family, Grand Avenue Clinic!

I'm really disappointed in my experience. I thought I was getting a good home clinic with my new…read moreinsurance because of the location and the previous reviews . Dr. Van Dyck was very rushed, giggled maniacally when he shared with me he is an introvert and only drinks his tea at home (I'm thinking to myself: "Good. Because if you had caffeine you would be a complete freak"). Like I should care? WHY are you wasting MY precious 20 minutes of time -- that you keep reminding me we are running out of whenever I ask you for your advice about something -- shooting the breeze with me and sharing all this info about yourself as if I would care? Why are you telling me about your wife? And your kids? You are the caregiver, I am the patient. My precious 20 minutes is about my health, not your personal life. Both he and his assistant Emily snickered any time they mentioned me having a very unpleasant but highly recommended diagnostic exam done -- which I thought was really unprofessional. I finally had to ask "Why are you both snickering when you say this? How is telling me I should have it done funny?" You're supposedly educated health care professionals, not 12-year-olds. It makes me extremely uneasy that the people I am putting in charge of my health care and medical records are snickering about any health-related issues I may have. Unless of course, these are not health care professionals, but health care CLOWNS. What else are they snickering about? Are they snickering about you and your health too? In his anxiety-fueled haste, the Dr. glossed over a pretty serious acute and excruciatingly painful issue I'm having because, as he blamed the insurance, "It was not in line with what is done in a checkup as insurance defines it" -- so I am going to have to end up going to the emergency room, which is then going to cost the insurance company a lot more to cover. He even did "examine" a body part related to what I have going on, but it took a visit to my chiropractor to notice that I had a tremendous amount of inflammation around my ear and lymph nodes. How could this Dr actually have even looked at the area after I told him I was in excruciating pain and not seen anything, when my chiropractor noticed right away? I felt the clinic was overall not good for anything except referrals. They were on time and everything moved along quickly, but it was really sloppy & unprofessional. And I think this Dr. needs to work on his own mindfulness and stress management skills. I've been to plenty of other medical professionals and no, they don't all act like this. If you know you are giving inferior care and you're going to use the excuse that the system won't let you give the quality of care you want to, then put some energy into changing the frickin' system, you fool. Or go into another profession because -- and I don't care what medical school you went to -- you are clearly not good at, nor passionate, about being a physician. The most I will use this doctor for is to get referrals to someone who can actually do something.