I am very upset. NEVER TAKE YOUR DOG TO DOGGIE DOO's. On June 17th I took my Bichon, to Doggie Doo's. He is a rescue dog. I got him back in October 2019. I left him for grooming, nails clipped, etc. Being a rescue dog, he is a nervous dog and he doesn't like strangers messing with his face, the groomer knew that. Anyway, I picked him up around 5:00 pm, after calling to check on him about 4:00 pm. When I picked him up he was constantly shaking his head all the way home or flicking his ears. When we got home he stood in a stupor. I thought, did they drug him. He was like a different dog. The dog was also traumatized. He continued to shake his head violently and flick his ears. I called Doggie Doo's the next day and left a message explaining the problem. They never returned my call. I found out that is how they deal with problems. This violent shaking of head continued. I took him to his Vet. I explained the problem. So I had to leave him for the night. He had surgery the next day. His ears were full of water. Doggie Doo's either didn't clip his toenails or did such a bad job that the Vet had to clip them. After he came out from under anesthesia, he shook his head from the surgery and they began to bleed. They had to put sodium nitrate in his ears to stop the bleeding. He spent the night at the Vet. again. They didn't charge at the Vet for him spending the night I think because the Vet. felt sorry for our dog and us. He really suffered as a result of Doggie Doo's. But their response to my husband was unbelievable. He went over there today, July 1st. You have to drive around to this sliding glass door. This lady came out. My husband said she was nice, he explained the problem. She said she would get the owner, who also was my baby's groomer. My husband didn't even get to say a word. She began by saying, that she didn't touch his head, she had to touch his head when she washed it, not to mention his ears were filled with water. She actually didn't finish clipping his face and told me to bring him back next week sedated and she would clip his face free. I though that was funny when she charged me full price for grooming. Anyway after she told my husband that she didn't touch his head, she continued by saying that she, the owner, was not going to give him any money back. She turned and walked off. My husband said, hey twice, THE OWNER TURNED AROUND AND FLIPPED HIM OFF, . When he told me I couldn't believe him. I was in shock. How unprofessional. A business owner, stooping that low. I was so mad to think that someone suppose to love animals could care less how bad my little dog suffered. Do you want Doggie Doo's working on your animal? This is not the first time they have done this, read "the app" yelp. Many complaints. One women's dog is deaf and traumatized like Chip was. I know several people that take there dog there, one is my daughter-in-law. He will not be going back. Obviously I won't either. Thank you.kn read more