These guys are AMAZING! I cannot believe I'm the first to write a review...they're always busy!…read moreWe've been taking our vehicles to these guys since we've lived here and never gone anywhere else. Why would we?! Great and friendly customer service, timely and efficient service on the vehicles and fantastic prices. HIGHLY recommended.

UNBELIEVABLE!!! I've heard horror stories about mechanics before, but I've NEVER seen an auto…read moremechanic service business so absolutely, & blatantly RIP OFF a customer, the way this one did me!!! Admittedly, this was quite a job. I needed to swap engines in my 2002 Toyota Camry. A friend of my daughter's (Anthony) started the job. Got to the point where the engine was ready to come out, then quit. On the phone, the guy said they could get it right in, and it would be about $1000 to finish up. I had the car towed there along with the new engine (a crate motor that I'd purchased). In addition, I loaded the trunk & cabin with a bunch of new parts, such as: new lifetime serpentine belt, new lifetime upper & lower radiator hoses, engine & cabin air filters, transmission filter & gaskets, super premium spark plugs, really, everything you could think of to be sure everything was in tip top shape once it was done. And YES, I certainly do have receipts for every bit of it!!! It was in their possession 2 days after New Years. They didn't even get started on it for almost 2 weeks! I called every week, at least once. It started with the guy I talked to quit (didn't get a name, so no idea if this was so). Then a new guy started, & he was the one working on my car, but he was only working 2 days a week. Well, finally on January 27th, they called & the car was done. But now it was going to be almost $1900! Of course I went nuts! They finally agreed on $1494.47. I went to pick up the car. The upper engine cover, was like brand new, now was missing!Once I found it, in the trunk, it was broken in 3 pieces! Not an easy thing to do! They said oh they found it in the front seat with a CV joint on top of it! And the speedometer no longer worked. Then I found they had put it back together with a USED serpentine belt! There wasn't even a used serpentine belt there, as he cut the old one off. Then I noticed a used lower radiator hose, and a new upper hose, but not the one I bought! I told them in the beginning I wanted ALL used parts returned to me. They didn't return the fuel rail, air conditioner compressor, power steering pump, and PLENTY more!!! This place ripped me off so bad I can't believe it!!! All they have to say about it is that they never got those parts!!! So I called & talked to the tow truck driver. He says they are lying like nobody's business!!! He said that if those parts were missing, they were taken out AFTER they took delivery. which he says he KNOWS they were in there because he'd seen them himself. And my receipts show that I bought ALL of these parts WELL before the car ever went to this place! Why would I buy all of these parts, NOT to have them installed when it was the EASIEST time to do it?? SOMEONE'S LYING, ans SOMEONE"S a CROOK!!! I told the guy the day it was towed there that I had ALL of these new parts for putting it back together. NOBODY EVER CALLED ABOUT THE PARTS THE BROKEN UPPER ENGINE COVER, NOTHING!!! They put all these garbage parts in on a NEW ENGINE INSTALL!!! Why would ANYONE put a crate motor with 59,000 miles on it with these junk used parts??? Take your car to this place at your own risk. If you can't stand there & watch them do the job, you will probably be sorry!!! I KNOW I AM!!! WORST PLACE ON THE PENINSULA, DON'T RISK IT!!!

On a quick hiking roadtrip around Washington and we ended up with flat tire. They were able to…read morequickly find us a replacement, change it, and send us on our way back to the trails within 30-45 minutes of our time.

After calling around I chose this shop for its rating. I was glad I did. They got me in pretty…read morequickly and did the work in estimated timeframe. Great service with accurate quote!!

I recently was told my wifes brakes were bad on her car. Being fairly new to the area I checked…read moreseveral different shops in the port angeles area. I was contacted by Greg who was upfront and told me he could not give me a fair estimate without inspecting the vehicle so I made an appointment to drop it off and have it checked out. When he called me back I was pleasantly surprised when he told me everything was fine and it didn't require any maintenance. He could have easily told me the brakes were bad because that's what I was expecting. Greg would not accept any payment for the time he spent driving, testing and inspecting the vehicle. I was lucky that the car was fine and that I had chosen Pennisula automotive. Greg who is the owner is a very upstanding guy and when I do need automotive service you can bet that I'll take it to Greg

I moved up to this area about 8 years ago and recently bought a diesel pick up. Normally I do my…read moreown work on my vehicles but I am not a diesel guy. I went to see if the truck had a chip in it. I pulled the PCM and when I put it back in the truck didn't run. I checked what I could and then started asking my buddies who they would recommend. Well Greg came highly recommended. I can see why. Towed in my truck and I was thinking the total worse and it was going to cost a lot of money. I am thinking computer etc...... Well Greg got it in and figured out that I somehow pulled a wire out from a relay. Got it fixed and I felt at a reasonable price. I know who I will take my truck to if I ever have issues with it. He is the real deal. Very knowledgeable and fair. Jerry

If you want your alignment done right the first time, go to Strait Alignment. After a long,…read moreexpensive, and unsuccessful ordeal with Les Schwab, I reached out to other auto repair shops community; everyone pointed me here. The team discovered that the wrong parts had been installed on my Highlander and rectified the issue with precision and care. Their service is stellar, their diagnosis is honest, and the quality of their work is unmatched. My car is finally back to 100%.

Jimmy C, Great service. knowledgeable. Clayton stands behind his work. He is honest and direct.read more

Excellent service/ responsible/ quick/ reliable and wonderful to work with throughout the year!read more

Toni's is great! They always try to work me in even when they're busy and they'll often shuttle me…read moreto and from work while they work on the vehicle. I don't work too far away, but the customer service does not go unnoticed!

My car had a pipe hanging down (muffler I think??) and this was the closest place to me. However,…read morenow I would go there even if it was far away. Steve was AWESOME. He fixed it literally in half an hours. Plus they are dog friendly :) 10/10 do recommend. Thanks!

Had Steve fix my muffler because there was exhaust coming into the cab of my car. He fit me right…read morein in his price was unbelievable In-N-Out real quick.

Helped me out with a blown tire. Great service, fixed it right away! I drove away so happy and was…read moresurprised at how low the bill was.

Driving through Port Angeles on our way to a wedding in Forks. Got an alert on the rental car for a…read morelow-PSI tire. Sure enough, it was a screw in the tread. I called Olympic Tire because of the great Yelp reviews to ask if they could fit us in quickly. Jeremy said yes, so we drove over. They absolutely delivered! I'd even say over-delivered! I was in an out in under 20-minutes with great and friendly service. And, the bill was half of what I expected! Thank you Jeremy and team at Olympic Tire & Auto Repair!

I was on a camping vacation passing thru Port A when one of the leaf springs on my camper broke…read more The camper was un-towable. I initially called the RV repair place in town, but their technician was on vacation. They suggested I call Quality 4x4. Quality 4x4 had me send some pictures of the damage and then dispatched two technicians to my location. They were able to rig a temporary repair so that I could tow the camper to the shop. Within an hour, I was back on the road after the leaf spring was replaced. I was extremely impressed with the service and the willingness to help a stranded customer. Highly Recommended!!

Needed to rewire my enclosed trailer and waited too long to order parts online. Visited local auto…read moreparts places but the prepackaged things on the rack were not a good option. Found this place using Google and it's right down the street. Score! They had bulk cable by the foot, a terminal box, and more. Great customer service, good product knowledge, etc. Friendly folks too!

If I could give Petersen's Automotive more than five stars, I absolutely would!…read more I recently purchased a used truck, and less than 48 hours later, it overheated and left me without transportation. I had it towed to Petersen's Automotive, and what could have been an incredibly overwhelming experience was made so much easier because of the people there. From the beginning, Eric was absolutely phenomenal. He took the time to thoroughly investigate the problem, explain what was happening, and keep me informed throughout the process. When they discovered that the radiator had previously been patched in an attempt to repair a significant crack, they didn't just tell me about it. They provided detailed photographs and written documentation of their findings. As repairs progressed, they continued testing the vehicle and discovered an additional problem rather than simply handing it back to me with an unresolved issue. That attention to detail means everything when you're relying on a vehicle to be safe and dependable. What impressed me most was their honesty, professionalism, and genuine willingness to help. Eric went far beyond what I would ever expect from an automotive repair shop to make sure I understood the issues and had the documentation I needed to try to get compensation from the dealer. This was an unexpectedly expensive and stressful situation, but not once did I feel dismissed, pressured, or left in the dark. I felt like they genuinely cared about doing the job right and helping me through a difficult situation. Finding a mechanic you can trust is invaluable. Petersen's Automotive has absolutely earned my trust and my future business. Thank you, Eric and the entire Petersen's team. You have no idea how much your kindness, thoroughness, and dedication meant to me during an incredibly frustrating week. I cannot recommend Petersen's Automotive highly enough!

I went in for an oil change and they were able to notice some things that needed to be done to…read moreprevent expensive repairs. I always know I can trust everything they say and their work is always top quality.

Really appreciate their fast and reliable services. The Owner is very kind and makes customer…read moreservice his top priority .

My 2016 Dodge Grand Caravan with just under 60,000 miles on it dropped into "limp" mode driving up…read morethe Fairholme hill on my way home to Forks. I had to drive it home in 2nd gear. When I started it the next day, it no longer went into limp mode. I crossed my fingers, hoping it had "fixed itself," but a few days later it happened again. I called Tranco and talked to Mitch. He explained that "limp" mode can be caused by many things, but gave me a few things to look for. He also explained how to check the transmission fluid level, since the van doesn't come provided with a dipstick. He suggested that I take the van to a local garage so that they could put it on a scanner to make sure that the problem was transmission-related. I took his advice. The problem was transmission related, but it wasn't always there. It would drive fine one day, then go to "limp" mode the next. I called back to Tranco and talked to Brian. He explained that it's difficult to diagnose an intermittent problem. I explained that I couldn't trust driving the van anymore. He checked for technical service bulletins. He saw that there was an available control module update, but the Dodge dealer would have to do it. When I told him how far away I lived, and asked if he could help me get it fixed, he agreed to let me leave the van long enough for them to drive it enough to diagnose and repair it. So I dropped it off for a couple of weeks. He made the appointment at the dealer and got the update done. The module update added diagnostic capability. That, combined with driving the van like it was his own when he had a reason to go somewhere, enabled him to diagnose the problem with confidence. One of the clutches in the transmission was sloppy -- basically worn out. Brian clearly explained how he'd come to the conclusions that he had, and clearly described what they would do to make sure that the problem was properly fixed. My background includes having run my own garage for 26 years, and having been an ASE-certified master mechanic. Everything Brian said to me made sense. I told him to go ahead and rebuild the transmission. The price was reasonable, especially considering the good service they had already provided to me. We got the van back three months ago. I'm pleased to say that the transmission performs astoundingly well. It's better now that it was when we bought it. The shift points are so smooth that they're barely detectable. It drives like a different vehicle. I've fixed and replaced a lot of Dodge van transmissions in my life, but none of them drove as well as the one that Tranco built for me. Their rebuilder is a master builder. Their service is topnotch.