This place is an ABSOLUTE JOKE and I wish I would've listened to the previous reviews. I was asked to arrive prior to my 12:00 rental in order to fill out paperwork so I was there at 11:45. CJ did not arrive until 12:15, I was stuck waiting for him. I had a half day rental so when 4 pm came around, we were waiting at the dock. At 4:21 I received a text saying they were running 10-15 minutes late. Then another text at 4:28 from CJ to let me know if Fred was not there within 15 minutes to let him know. Then was charged for the boat rental from 12:00-4:20...so I spent an hour total waiting on them before and after. Also was told the propeller was damaged and I was charged an additional $75. $443.36 total for four hours of boat, one hour of waiting for them to get their shit together. This place is an absolute joke. I was told to I use the depth finder which absolutely didn't work. read more

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We were staying at a local resort for a few days and wanted to rent a pontoon for a day. The resort recommended Dockside as they had pontoons with larger motors good for pulling tubes. From their website, Dockside has 2 pontoons to choose from, a 115HP and a 150HP. Their site quoted $395/day for the 115 and $430/day for the 150, both being good for pulling a tube. When I called, Fred (who I assume to be the owner) told me that only the 150 was available for the day we wanted. We agreed to reserve the 150 HP and set up the reservation for 10am the next day. I was told they would call when they were to leave to deliver the pontoon to our resort and that it would be about a 20 min trip to our resort. We were at the marina promptly at 10am. 10 am came and went, no call. I finally called them about 10:15 and was told they were just loading the the pontoon and would be about it 30 min. Just before 11 a guy finally arrived with the pontoon. It was the 115HP, not the 150 that we were told we were reserving. Being that both could tow a tube, I didn't really mind and decided I would call Fred about adjusting the pricing when we were done. Fred was the one to pick up the pontoon when we finished (note that even though they were an hour late to deliver, we didn't get an extra hour added on to our rental). I told him that we got the smaller engine pontoon and expected to only be charged the $395 rate that was listed on their website. He told me that their prices had recently changed and both pontoons were $430 but that he just "didn't have time to update the website". I told him that i was fine paying the higher price for the larger motor if that's what I got but that because I got the smaller one, he should honor the price listed on the website for the 115. He basically told me off and said that he would not honor the price on the website. Dont get me wrong, I am happy to support small businesses and with the economy these days, I understand having to adjust prices. But I also believe that you should honor the prices that you have stated. It is not my fault that you haven't had time to maintain your website. The fact that they arrived late and shorted me an hour of my all day rental, brought the wrong boat and refused to honor the correct pricing on their website is reason enough for me to NOT support this small business. We are hoping to visit this area again in the future and I will NOT be giving them my business again. All for $35. Wow, nice Fred... read more

Had a great experience renting with Fred. I was a few minutes late returning the boat, and the line at the ramp made returing the boat a interesting feat. During my rental i found bottom and wrecked the propeller. I called around and found a new one was 250$ and couldn't get it repaired for less than 150$. I was shocked when I returned the boat Fred only charged me 75$ for the damaged propeller. Overall my rental experience was great. I'll rent again and recommend Dockside to others. read more

Very Unprofessional and not good with business. My question is, why does your company think it's OKAY to HOLD a check for over 4 MONTHS after you receive it to try to cash it? That is not okay in my book. To HOLD a check for MONTHS and then threaten to call collections on me about it is NOT my fault. That check could have been lost in the mail or fall into the wrong hands for all I knew. I'm very disappointed in your service and customer service. It's unprofessional, rude and bad business. All the bad reviews are right. I've sent in emails before and I hear NOTHING. I've called you several times, get voicemails and no call backs. I even emailed in right after I sent the check to let you know you should be receiving it and NOW I hear something. Will never be using your service ever again due to lack of professionalism and will be sure to let others know the same. Please email me back if you want to resolve this and receive any payments. I've always been willing to make it right, just never heard anything until this threat. I will not be accepting another 4 month wait on a payment. You have my email. read more

I strongly recommend you do not rent from this business. We rented a jet ski for 2 hours and the oowner claimed that we damaged the jet ski and billed us $1,500!!!! We could have purchased a jet ski for that amount. To make matters worse, rather than attempt to fairly resolve the issue, the owner preferred to go to court. We will fight this so that hopefully other unsuspecting renters will not experience the same thing. Be careful! read more