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    Dock Supply

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    1 year ago

    Best company you will find in the area. Trustworthy and stand behind their work. Pleasure to do business with them.

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    LL Flooring - Savannah

    LL Flooring - Savannah

    (11 reviews)

    If you are looking for horrible customer service, not getting the correct flooring, incompetent…read moremanagement (Will) then look no further than LL Flooring, especially the Savannah, GA location. They won't deliver your floor on time, or the correct flooring, or anything else you would expect from a company BUT they will deliver on making sure your project is delayed, not providing solutions, and making sure you not only have a headache but a migraine dealing with their inability to do anything productive at all. Truly a one of kind company that you should absolutely do business with if you want a bad experience. 10/10 recommend if that is indeed what you are looking for.

    Overall, we're happy with our new floors and the service provided by the contractor, but the…read moreservice we received from the Savannah LL location on Ogeechee was sub par. Amber to as a rockstar. She made the process enjoyable. However, there were several time where there were lapses in communication. We never received a call to confirm our appointment for floor estimate (we did input the incorrect email address, but we never received a call or voicemail). We then were told the wrong time to pick up our floors (because paying close to $400 for them to deliver AND bring the materials in the home is criminal). And albeit a simple mistake from a new employee, it left help us Amber to load all of our materials in our truck. Too much for one staff member, but we are so thankful for her! We then did not receive confirmation from the contractor to schedule the appointment because LL did not indicate that we picked up our materials. (We found this out after calling a few times to confirm the status of install- something LL should be taking the lead with). We then found out that we were missing some materials- LL said the contractor would bring it, and the contractor said LL should be giving it to us. So those had to be FedExed to our location. Did I mention we were not in the place of install full time, so this is why we needed communication. We needed to know when we should be there to receive and be present. Either way, the additional materials were delivered when we were out of town, and when there was a storm. Luckily nothing happened to the materials, but if we received prior communication, we could have had these things scheduled while we were there. We did call customer service and express our grievances, and spoke to the store manager, but we still experienced a tons of mishaps. The manager called me to apologize, and offered us a comp (after I requested what will be done to rectify the issue. Because quite frankly, the apology wasn't enough) When we finally scheduled the install date, there was mis communication with whether we needed to be there or not. Again, we were not in the location full time yet, so knowing ahead of time would have given us the opportunity to schedule coverage to be there. I was on the phone with the LL representative, who said they would communicate this with the contractor. LL did not. I will say that Ray's Flooring of Augusta was great! (The contractor) but LL needs to work some kinks out. ESPECIALLY for the amount we paid. But the derive with LL was NOT THE BEST. We experienced terrible communication EVERY step of the way.

    Dock Supply - buildingsupplies - Updated May 2026

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