If you want the best hearing aids and the best service go to Costco. Not a member, no problem, the…read morehearing test is still free! Unlimited cleaning is also free, not $65 a visit like other hearing companies. If you are a member and use your Citi credit card you get additional discounts! Also check with your insurance for additional money back, ask for out of network programs. You also get a 6 month trial period not 45 days like most hearing centers. I have use Costco for 20 years and highly recommend their hearing aids.

Terrible experience. As a member since 1985, Im ready to give up buying anything from them. I have…read morepurchase 4 hearing aids from them over the years with mediocre service from the staff. The hearing aid were fine but difficult to get service when needing a cleaning. The former manager Stephanie was always lovely and accommodating to everyone. As a senior 79.. It is a nightmare dealing with current staff. After numerous calls and visits and virtual visits I was told I was not wearing them enough so it my fault. The power dropped and I could not hear while in my drs. Office as she tried to explain my tests. When I went back to wearing my older hearing aids Phonak and Brio No problem.i I purchased The Jabari and was told it was my fault. I asked for my $ back and told it was past time. They refused to call me back. They wasted the time so I m hoping to help others to NOT buy your hearing aids from Costco. Amazon is now selling them out online. I would not purchase online Costco customer service in the hearing aid dept has gone down. They don't care. As a senior I have purchased all my hearing aids from them. Now I will have to call Jaba corp and the BBB to see if they can help me. My aids were over $1600. Please go elsewhere.

My daughter was referred to this office by her primary care doctor. The experience was extremely…read moredisappointing and left me feeling frustrated and concerned about the quality of care provided. From the moment you walk in to the rude and unprofessional receptionist to the rushed and most unprofessional doctor I have met. HORRIBLE AND WORST SERVICE I have ever received.

As "Ziad B." mentioned in reviews below, is true Tai does not introduce himself. He called me from…read moredown the hallway I had to look who was calling my name. Tai probably doesn't like his job anymore or doing poorly until he gets caught. During my visit, I can describe Tai lack of professionalism, poor care, and poor experience with customer communication. He looked like he wanted to work, but not dealing with patients. I just needed a audiologist to meet my needs, but what do you do when a dr does not follow office procedures. Jessica being the owner, I hope you consider these low stars reviews to better shape your office hospitality!

I can not say enough good things about this place between the Dr and her assistant they are very…read moreknowledgeable extremely helpful always there when you need help or have a question willing willing to go the extra mile to make sure all your needs are met or recommend them to anybody that needs hearing assistance

She is nothing more than a glorified hearing aid salesperson. I went to four visits and paid my…read morecopay every time. I decided not to buy hearing aides because they would not treat my ringing in the ear. 4 months later I get a bill for $5800.33!? I called and they said it was a mistake so I let it go. Now a year later I get a bill for $689.33. She has a bubbly personality, but if you don't drink the Koolade, she will try to rip you off.

I found Lori Esposito at Accurate Hearing Aid Center thru my insurance company and I couldn't be…read moreany happier with my decision to see her. Lori was very professional, friendly and has a sense of humor that put me at ease during my appointment. She listened to my concerns about my hearing problems, explained the test results and helped me select hearing aids that were covered by my insurance. I am happy with my selection, especially since I can adjust them via my cell phone, so helpful during meetings and noisy places. Lori is knowledgable on how to connect my new hearing aids to my cell phone (I am a tech Dummy). I had trouble with using them at home, it turned out my cell phone needed to be updated. While Lori updated my cell phone she explained the process so I could do it myself when needed. All in all - I am very satisfied with the caring service I have received from Lori and will continue to see her. I highly recommend Lori Esposito at Accurate Hearing Aid Center in Huntington Beach, CA.

This was my third try at a hearing aid center and it was far superior then the others. I did not…read moreever feel that the other two centers really cared and certainly didn't give me personal care or advice. Went to Accurate Hearing and was blown away by the personal care, Lori explained every option and really cared. Hooked me up and I couldn't be happier, she really cares.

I highly recommend Michael Shannon and his wife Rose for those who require quality hearing care.read more

I had such a great experience at Huntington Beach Hearing Aid Center and wanted to give a huge…read morethank you to Mike and Rose. I was in a stressful situation needing a hearing test for employment, and Rose was incredibly kind and helpful. She worked hard to get me in the very same day, which I truly appreciated. Mike did my retest and was absolutely fantastic. He took the time to explain everything clearly, made me feel comfortable, and really went above and beyond to help me with my situation. You can tell he genuinely cares about the people who come into his office and wants to help them succeed. Because of their help and professionalism, I was able to pass my test and move forward with my job process. I'm so grateful for their support and kindness during what could have been a very stressful day. If you need a hearing test or audiology services, I highly recommend this office. Mike and Rose are wonderful people who truly care about their patients.

Had an ear cleaning job done by Dr. Li Nguyen. He's excellent doctor; very professional and has…read moregood bedside manner. After he removed the wax and other dirt in the 2 ears, I can truly say that I now have a better hearing. The front office staff members are also very professional. Would definitely come back to have my cleaning done in the future.

Dr, Thanh Van Nguyễn ís a very good doctor. I've lost my hearing a couple of times and she's able…read moreto fixed it. Same thing with my nose, had a problem and she took care of it and it didn't take long I got well. She's compassionate, listens well to her patient. She's a godsend.

Very unprofessional. Poor customer service. Audiologist Ms. Olive is not friendly. I made a mistake…read moreof coming to this business!

So obnoxious and inattentive and refusal to honor requests to be removed from mailing list. On…read moredeaf ears for sure.