I want to share my dreadful experience with CCE Express, a moving company owned by Tony, with…read morepotential customers. In my opinion, this company is dishonest and unprofessional, which made my moving experience profoundly frustrating.
Tony presented himself as a hardworking family man, accompanied by his young sons, which made me believe that I was supporting a respectable, small family business. However, the trust I placed in him was misplaced. Despite moving just three blocks, from 8th and Juniper to 5th and Juniper, the experience was a nightmare.
The team Tony brought was inexperienced and careless, which resulted in the breakage and damage of belongings worth thousands of dollars. It was not just the monetary loss, but also the sentimental value of these items that added to the distress.
Moreover, the team was inefficient and took significantly longer than promised, showing a lack of motivation and professionalism. This inefficiency was frustrating and resulted in additional stress and inconvenience.
Adding to the dishonesty, Tony claimed to own two trucks, including one large enough for my entire apartment. However, he showed up with a rented U-Haul truck, which was completely unprepared for the task at hand.
In conclusion, I regret choosing CCE Express for my move, and I urge anyone considering this company to rethink their choice. In my opinion, CCE Express, under Tony's management, lacks integrity, professionalism, and basic competence. Tony promised to fix/replace all of the broken/damaged items. The move was August 31st. It is now November 14th and not a single item has been fixed or replaced.
For anyone who wishes to discuss this further or seek more information about my experience, please feel free to reach out to me personally. I also added just a FEW of the photos of damage to this review.