Love my Doc here. Get all the meds I need to deal with my issues…read more Customer service is pleasant. Wait time isn't too long.

I saw a virtual doctor and he transferred my prescription over here. I spent the next three days…read moretrying to get this pharmacy to transfer my prescription somewhere where I have it filled that lady put in zero effort was unkind and disgusting. me in my face and told me to go get another prescription. I am one of the 28,0 million Americans without health insurance that prescription cost me $55 to go get another one will cost me another $40 to see the doctor plus another 55 for the prescription. The pharmacy is the first and last link to the American healthcare system and even they are failing us.

I waited over a month for my appt. I called day of to check in about some things and they tell me…read moremy doctor I called and booked with is no longer taking new clients. They said they would call me within 24 hours and then marked me as a no show. I called back during office hours after seeing that and there was no answer. Very disappointing.

Horrendous office. They scheduled an appointment for me. I didn't ask for it. They then cancelled…read moreit without warning and continued to send me text messages right up until the morning of the visit reminding me to come in. The doctor was just on maternity leave. They had ample ample time to contact me or just plain cancel the text messages. Literally they could have done anything but instead did nothing. I fasted. I took the morning off of work and showed up and it was cancelled. F- experience.

The dentist office is so rude and disrespectful. The dentists talk down on you if your teeth are…read morenot perfect. They talk about you in front of your face and discourage you. They abuse their power and it isn't right. This practice needs to be closed down. My 7 year old should not go home crying because how how they talked in front of her. As a dentist, you are suppose to inform your patient on how to practice better oral health, not degrade them because they've failed to do so. It's also very unorganized. They make you wait for hours EVEN if you have an appointment. If I could rate them 0 stars I would. Stay away! Take your child to a dental office that will CARE about them. Because you don't deserve the stress that they've cause me, and my daughter.

The dentist was condescending and dismissive, suggesting I was lying about dental work...like WTH!…read moreLike do the job you're getting paid to do instead of judging. Took everything in me to keep my mouth shut. All the rest of the staff were A++.

Good nice people working there . The staff is very friendly and the doctors and nurse practitioners…read moreare very knowledgeable.

The good news- Everyone is very nice there if you actually manage to get an appointment…read more There is no one answering the phones there so it is impossible to get and appointment. I have only managed to get any response to my pleas of assistance for the past 4 months by speaking with the social workers there who can somehow contact the front desk (?). There doesn't seem to be anyone there regarding making appointments. The voicemail box is always full. If you manage to leave a message, good luck getting a return call. Management has not responded to any of the complaints that myself and other patients have had regarding no access to appointments. I was even told by a staff member that I should try to find another place as there probably won't be any changes anytime soon.

Shout out to Becky Altman! She is the best PCP I've ever had. This place rocks: it's everything you…read morecould want in a PCP. My NP takes a lot of time to hear what's going on with me personally as well as lets me ask a ton of questions. Because of her care, she has figured out lurking issues and also collaboratively developed some really effective treatment plans with me. Also, Becky is knowledgeable about insurance (surprisingly rare for PCPs), which has helped my wallet a lot. The administrative staff and infrastructure are also really good and thoughtful. Mazzoni's online platform is great, and the team is highly responsive. I also love the way you get called into your check-up room once you're there. The buzzing disc system (like what restaurants use) helps protect people's privacy. Finally, the clinic is such an inclusive environment. I appreciate that they have their values hung on the wall of the center. The only things I wish Mazzoni had were more appointments (maybe on the weekend?) available and an answering service so you could call and make appointments outside of when staff are taking calls at the clinic. In short, everything about this place is caring and helpful. My PCP has gone above and beyond. P.S. they were great in helping me navigate insurance, too!

I made an appointment over the phone and the staff were friendly and informative. While in the…read moredoctor's office the staff member was clean, professional, and quick. I got everything I needed and they were helpful with any questions I had. The facility is mostly clean and easy to find.

This is by far the least professional doctor's office I have ever been to and I will be finding a…read morenew primary care provider immediately. My first visit, I called ahead to see what would be required for a check up and to transfer my prescriptions from my previous PCP. They assured me that I would be able to do this quickly and easily. I arrived and was then told by a doctor that I required lab work before a proper check up, which could take weeks and would have to be done at a site about 2 miles away. My doctor also was not familiar with one of my (very common) prescriptions but said she would look into it further for my next visit. After leaving, I found the doctor had written the wrong dosage on my one prescription she DID write. I called to have this amended but nothing came of it. The whole facility uses analog records that are stacked haphazardly throughout the building, and on my second visit it took over 20 minutes and a kerfuffle between the doctor and the receptionist to find them (apparently still on the doctors desk from when I called two months prior to change my dosage). When I returned after weeks of being off my medication and waiting on bloodwork that was never confirmed as received, the doctor informed me that they were "uncomfortable" prescribing me the medication at all, despite passing the screening, and that I would have to visit a different facility to get my prescription. After I expressed my discomfort, the doctor left the office abruptly and did not return, indicating the session was over. This is a pitiful excuse for a doctor's office, and I would encourage anyone to seek treatment elsewhere unless you have no other option.

wed, april 18. I was talk to so nasty, treated like a animal. it brought me to tears, I cry so…read morehurt the nice doctor told me "sorry" the lady at the front desk embarrass me so bad. she yell out my business and diagnose while other patience where around. she call my insurance company on the phone because I wanted a doctors note. she told me she don't accept unitedhealthcare because of the deductible and put me on the phone to speak to the insurance company and tell them about why i'm visiting and about my note.she went a head complaining saying "I'm hungry I'm tired, I should have close already, she was ordering food and a lot more. she did charged be 60 dollars and she didn't take my insurance card, by time I got upstairs I was already in tears, my heart was broken so bad, I haven't cried in years. this wasn't her first time that she was rude to me, its multiple times, she was rude to my mother that I brought there and she was rude to my sister that I brought there. I think shes mentally unstable and need help. shes always complaining about the job and the people that visit. the crazy thing is she had people lab test on her desk with people personal information. I never in my life see somebody so unprofessional in her position.i don't even know who to complain to and all the people she talk nasty to keep quiet because a lot of us blacks don't speak up.

The ladies at the front desk were awesome and respectful. I walked in, told them my reason for the…read morevisit. They had me sign in and wait. It took me about an hour and a few minutes to be seen. The nurses were amazing. Overall, the expected wait time is from 1.5 hours to at least 2 hours.

Would not come here again. If I can give them a 0 I can. The waiting time is insane. I paid out of…read moremy own pocket and was there for mad hours! 10am - 2pm ! That's insane.

This is my review of the ER @ Jeanes I Went to the ER…read moreFebruary 17, 2026 complaining of lightheadedness and chest pains. After triage, I was sent to a room in the ER at about 1:30 PM. I was seen by a doctor and tended to by a nurse. Approximately three hours later after waiting in that room, I was told that I needed to stay overnight for observation. I had some questions about things that need to be done in my home if, I would get my meds and if I could get some food. I was reassured twice by the doctor and the nurse that I would be getting something to eat & my meds. I wasn't taken up to the observation room until 8:30 PM. At no point between the time arrived and that time was I offered any water any type of snack etc. The nurse attending to me in the observation room told me he thought he might have some meatloaf or turkey. I told him I don't want the meatloaf maybe the turkey, then he said I don't think you really want it. I'm guessing it wasn't fresh. Wasn't until around 8 o'clock the next morning that I was actually bought some food making it 24 hours since I had any food in me. The hospitalist Dr.Lacombe came to see me shortly there after. She wrongly stated that I was taking metoprolol for anxiety, which I wasn't. She said I would have to contact my PCP to get a new anxiety medication and then I should stop the metoprolol immediately and double up on the lisinopril. My PCP, Dr. Charles Wasserman confirmed that. I have tried to get that wrong information regarding my discharge notes to be corrected. I have spoken to Amy in Jeanes Advocacy who referred me to write a letter to Nora Mcann, which I did, but I haven't heard anything back yet.

0 Stars! Worst experience I've ever had with a hospital. My 82-year-old mother has been in there…read morefor over a week, after being discharged the week prior to that. Every day we are told a different story about her sickness, plans to treat etc. Their own hospitalist (Dr. May (sp?) admitted that it is beyond ridiculous at this point! My mother is scheduled for heart surgery tomorrow and the urologist treating her had no idea she was even having it done! They claim they treat patients by having a team meeting about patients, yet the doctors in the same practice have no idea what their counterpart has said to the patient and family, or information given. Scary, scary place. STAY FAR, FAR AWAY!

I've been dealing with issues since my Dr Bien left/went on medical. He was great. Then they…read moreshuffled me fro Doctor to Doctor. Left have my meds off and after repeatedly telling them and the pharmacy telling them I gave up trying to fill my meds.Nothing but problems no communication I spent over 11hrs 5 one day and 6 the next on the phone trying to reschedule/talk to the director about all the problems. Which he caps back at like 6:00pm at night. Sandra Farah Louiya-Pierre is the worse bedside/ lack of compassion. She wasn't gonna discuss what the previous dr did I think that's kinda important as they left half my meds off.Says covid is over! Actually it's not I know at least 4 people that go covid in the hospital/dr office. My suggestion is look Elsewhere for menta heath!

Not a good doctors office they have you waiting for 1 1/2- 2 hours to see a doctor the office has…read moreno communication skills at all I recommend a new doctors office they made my children an appointment themselves without asking me but when I show up they looking at me like why am I here Horrible service

this health center is small but is awesome all the employees are nice and spend their time with…read moreyou. the atmosphere is laid back and your medical needs are their top concern. the doctors are caring and spend enough time with you so all your needs are met at your visit. if you need prenatal, gynecology appointment, pediatric ,or a adult visit and dont have insurance this is the place to go.