DO NOT GO THERE!! There are way too many people coming and going for them to be able to know you…read morelike that. They ask the same questions as if you haven't told them already, over and over. The pharmacy is a joke. I once came from the Dentist, waited 45 minutes only to be told they had to Order the one and the other I couldn't receive because of their outside Dr policy. It's a Human Farm. Go @ your own Risk....

I feel that they were very lackadaisical with my mental health care...when you are scheduled an…read moreappointment they ask you to arrive early, however on many occasions, they seemed unprofessional due to the lack of concern for OUR time evidenced by waiting over 45 minutes past scheduled appointment time. One time when this happened and I called them on it, the psychiatrist tried to placate me with compliments about my looks, which made me feel very uncomfortable and upset. I was glad that my therapist was also there to witness this, and she even said how that was totally inappropriate for him to be doing and apologized. After that, I requested a new psychiatrist. The new psychiatrist proceeded to gaslight me when she said I arrived too early for the appointment(even though it was over an hour after scheduled appointment time when she finally contacted me via phone)! Needless to say, I wouldn't recommend this place to my worst enemy...I wish I could give it negative stars.... I really felt a lack of empathy for my issues(except for my therapist who was great), which is concerning when you are in that space of care. Luckily I have found a new behavioral health organization that seems to really try and help me deal with my issues.

I have never left a review for a Drs office in my entire 28 years of life but I have to. This is…read morethe worst office experience I've ever had. Dr. Rigby is great all my encounters have been amazing. But the office staff has reached new lows in their lack of professionalism. I'm not sure if it's a Temple Health issue but training is needed immediately.

Horrible office service. Never answers phone. Called for appointment in September only to be told…read morethe next available was in Nov. Thank heaven I wasn't dying.

The dentist office is so rude and disrespectful. The dentists talk down on you if your teeth are…read morenot perfect. They talk about you in front of your face and discourage you. They abuse their power and it isn't right. This practice needs to be closed down. My 7 year old should not go home crying because how how they talked in front of her. As a dentist, you are suppose to inform your patient on how to practice better oral health, not degrade them because they've failed to do so. It's also very unorganized. They make you wait for hours EVEN if you have an appointment. If I could rate them 0 stars I would. Stay away! Take your child to a dental office that will CARE about them. Because you don't deserve the stress that they've cause me, and my daughter.

The dentist was condescending and dismissive, suggesting I was lying about dental work...like WTH!…read moreLike do the job you're getting paid to do instead of judging. Took everything in me to keep my mouth shut. All the rest of the staff were A++.

Good nice people working there . The staff is very friendly and the doctors and nurse practitioners…read moreare very knowledgeable.

The good news- Everyone is very nice there if you actually manage to get an appointment…read more There is no one answering the phones there so it is impossible to get and appointment. I have only managed to get any response to my pleas of assistance for the past 4 months by speaking with the social workers there who can somehow contact the front desk (?). There doesn't seem to be anyone there regarding making appointments. The voicemail box is always full. If you manage to leave a message, good luck getting a return call. Management has not responded to any of the complaints that myself and other patients have had regarding no access to appointments. I was even told by a staff member that I should try to find another place as there probably won't be any changes anytime soon.

Addy (hope I spelled that right!) from the front desk ROCKS and overall I have been having great…read moreexperiences so far with Mazzoni, particularly in terms of transgender care. They quickly helped me get the medication I need and even referred me to LGBTQ+ friendly therapists. Thank you Mazonni :)

I made an appointment over the phone and the staff were friendly and informative. While in the…read moredoctor's office the staff member was clean, professional, and quick. I got everything I needed and they were helpful with any questions I had. The facility is mostly clean and easy to find.

This is by far the least professional doctor's office I have ever been to and I will be finding a…read morenew primary care provider immediately. My first visit, I called ahead to see what would be required for a check up and to transfer my prescriptions from my previous PCP. They assured me that I would be able to do this quickly and easily. I arrived and was then told by a doctor that I required lab work before a proper check up, which could take weeks and would have to be done at a site about 2 miles away. My doctor also was not familiar with one of my (very common) prescriptions but said she would look into it further for my next visit. After leaving, I found the doctor had written the wrong dosage on my one prescription she DID write. I called to have this amended but nothing came of it. The whole facility uses analog records that are stacked haphazardly throughout the building, and on my second visit it took over 20 minutes and a kerfuffle between the doctor and the receptionist to find them (apparently still on the doctors desk from when I called two months prior to change my dosage). When I returned after weeks of being off my medication and waiting on bloodwork that was never confirmed as received, the doctor informed me that they were "uncomfortable" prescribing me the medication at all, despite passing the screening, and that I would have to visit a different facility to get my prescription. After I expressed my discomfort, the doctor left the office abruptly and did not return, indicating the session was over. This is a pitiful excuse for a doctor's office, and I would encourage anyone to seek treatment elsewhere unless you have no other option.

wed, april 18. I was talk to so nasty, treated like a animal. it brought me to tears, I cry so…read morehurt the nice doctor told me "sorry" the lady at the front desk embarrass me so bad. she yell out my business and diagnose while other patience where around. she call my insurance company on the phone because I wanted a doctors note. she told me she don't accept unitedhealthcare because of the deductible and put me on the phone to speak to the insurance company and tell them about why i'm visiting and about my note.she went a head complaining saying "I'm hungry I'm tired, I should have close already, she was ordering food and a lot more. she did charged be 60 dollars and she didn't take my insurance card, by time I got upstairs I was already in tears, my heart was broken so bad, I haven't cried in years. this wasn't her first time that she was rude to me, its multiple times, she was rude to my mother that I brought there and she was rude to my sister that I brought there. I think shes mentally unstable and need help. shes always complaining about the job and the people that visit. the crazy thing is she had people lab test on her desk with people personal information. I never in my life see somebody so unprofessional in her position.i don't even know who to complain to and all the people she talk nasty to keep quiet because a lot of us blacks don't speak up.

the service sucks and is slow they have people waiting hours for no reason they just sit around on…read morethey're phones

Would not come here again. If I can give them a 0 I can. The waiting time is insane. I paid out of…read moremy own pocket and was there for mad hours! 10am - 2pm ! That's insane.

0 Stars! Worst experience I've ever had with a hospital. My 82-year-old mother has been in there…read morefor over a week, after being discharged the week prior to that. Every day we are told a different story about her sickness, plans to treat etc. Their own hospitalist (Dr. May (sp?) admitted that it is beyond ridiculous at this point! My mother is scheduled for heart surgery tomorrow and the urologist treating her had no idea she was even having it done! They claim they treat patients by having a team meeting about patients, yet the doctors in the same practice have no idea what their counterpart has said to the patient and family, or information given. Scary, scary place. STAY FAR, FAR AWAY!

Ambulance brought mom in at midnight after throwing up a lot of blood and falling in bathroom. It…read moreis 13 hours later and we are still In the ER waiting and waiting and waiting. No beds, no doctors, no pillows, no warm blankets, just overworked nurses. I'll add more if anyone helps!!!!!!!

I've been dealing with issues since my Dr Bien left/went on medical. He was great. Then they…read moreshuffled me fro Doctor to Doctor. Left have my meds off and after repeatedly telling them and the pharmacy telling them I gave up trying to fill my meds.Nothing but problems no communication I spent over 11hrs 5 one day and 6 the next on the phone trying to reschedule/talk to the director about all the problems. Which he caps back at like 6:00pm at night. Sandra Farah Louiya-Pierre is the worse bedside/ lack of compassion. She wasn't gonna discuss what the previous dr did I think that's kinda important as they left half my meds off.Says covid is over! Actually it's not I know at least 4 people that go covid in the hospital/dr office. My suggestion is look Elsewhere for menta heath!

Not a good doctors office they have you waiting for 1 1/2- 2 hours to see a doctor the office has…read moreno communication skills at all I recommend a new doctors office they made my children an appointment themselves without asking me but when I show up they looking at me like why am I here Horrible service

this health center is small but is awesome all the employees are nice and spend their time with…read moreyou. the atmosphere is laid back and your medical needs are their top concern. the doctors are caring and spend enough time with you so all your needs are met at your visit. if you need prenatal, gynecology appointment, pediatric ,or a adult visit and dont have insurance this is the place to go.