I've been to a lot of DMV places and it's always a long line. The one here in greenville is pretty…read morequick compared to the ones in bigger cities. This place is very clean and neat. You just get assigned a number, sit down, and then wait for that number to be called. How simple is that. The one thing that was great about this place was that the front desk would double check all the materials you have brought to make sure you have everything you need before waiting too long and being told that you didn't have all the material. P.S. Make an appointment if you're in a rush. P.S.S. this is NOT the location for vehicle registration! That one is on stantonsburg.

I forgot to review my experience at this particular DMV/Driver License office from back in…read moreDecember. The NC DMV has really come a long way over the years. Big plus: this location is open on Saturday with full services. Modern automatic numbering/calling system, touch screen testing centers, and pretty friendly staff members. As of the first of the new year, they were stopping all testing at 4 pm each day, and road testing areas were behind the old mall and down a little ways in the Red Oak/Allendale neighborhoods. Also, they weren't taking appointments, only walk-ins, and had random hours. Be advised that the former/original location from many years back on 10th Street is now only for vehicle/vessel registration and plates, so this location is definitely the call for anything driver license related. You're best off checking operating hours before visiting.

I haven't been to the DMV since my license was issued in 2013 so I was coming to see about a…read morerenewal and I know the process is different with COVID so I wanted to see what the process was now. The man who is working today July 20, 2020 at 1:15pm has a terrible attitude. I simply walked up and asked if you have to have an appointment and do they take walk ups because I didn't know, he shakes his head at me while telling me I suggest you make an appointment. And I told him, "I'm just asking a question." There was absolutely no need for all the attitude, if you hate your job that's not my problem but when I'm asked a question at my job I answer, without the attitude. I just don't understand it, work on the customer service especially when you're asked a question nicely, no need for all that.

This Establishment is awful save your time / money and plan to visit other areas for what you need…read more! These people are very rude and do not have a pleasant customer experience in plan for you ! Take my word for it ! You will not have a good experience at this place ! They do not care about anything you may need or care about helping you get it ! very unprofessional Do NOT TRY IT!!!BE WARNED!

Great DMV agency! Very courteous and efficient staff, and served customers with expeditious…read moreservice!

NEVER had a problem here always the best but that one old black lady with glasses..... that lady's…read moreuseless! Horrible attitude TWICE NOW I've driven 45 min each way to ask questions about a dv plate swap and she's been no help now i will just register in Va where we are stationed that woman needs to not work in costumer service she's absolutely rude and disrespect acting and answering like you are an idiot and know what she's talking about!

The wait time was extremely long, and the lady at the front desk was rude and dismissive, which…read moremade the entire experience frustrating and unpleasant.

Absolutely terrible service. Whoever was managing the flow of the customers clearly did not want to…read morehelp anyone. She needs an attitude adjustment trying to talk over questions I had. She and older heavy weight blond woman

I've been to many different DMVs but this by far was the best. I believe it was Megan that helped…read moreme. Fast, friendly, and acted like she was happy to help. It didn't even feel like a DMV experience.

The best dmv experience I've had. Had an appointment at 10, got called right at 10- no wait. The…read morewoman that helped me , megan(Meghan?) was one of the nicest, most helpful people I've ever met. Thanks for making this experience so great.

DO NOT WASTE YOUR TIME!!!!! I've been to this DMV 3 different times all for the same reason…read more(switching license from FL to NC and every time there is new reason they can't do it. Ohhh yeah and NOTHING. I'd electronic so don't bother having insurance or anything on your phone.. Almost Everyone on staff is TRASH they are rude and don't know how to do their jobs. You'd be better off driving a hour to 2hrs away. I REPETE DO NOT COME HERE YOULL REGRET IT!!!!! What could improve this place? CHANGE 90% of the staff!!

the wait times because the lines be really long for no reason. and then on top of that you have to…read morewait a long time to get called by the number

Efficient , friendly, helpful when changing licenses. No appointment required. Just walked and got…read moreit done!

I give the DMV's procedures a big, fat zero. I give the STAFF 5 stars for their professionalism…read moredespite being hobbled by this ghastly, unfriendly- and-unkind-to-the-public procedural system. The DMV asks citizens seeking to renew their driver's licenses to make an appointment. This would work great.....IF IT WORKED. It doesn't. It is impossible to get an appointment because the online booking system doesn't go out more than 90 days, and it's always full! My driver's license needed to be renewed in February 2025. I tried from November onward to get an appointment without success! You can wait in line on standby....and we arrived before 8 am, to find a long line already queued up. An employee came out to inform us that standbys would not be seen until noon! Oh - and the staff is at lunch during those times, of course. I felt ai had no choice but to wait. I am disabled, so this meant having to sit on the ground. I was not seen that day. I asked a staffmember if I could bring a lawn chair and was told no, for whatever reason. Went back the next day. This time I waited until 1 pm, when the supervisor (who was extremely polite and professional) came out and told the folks waiting in line that we could scan the symbol on a sign and be placed on the list. She said we could wait in our cars and they'd text our phones. It was too hot to wait in my car, so I sat near the door in the shade. The supervisor came out again to check on me and I asked her again about the lawn chairs. She was surprised I'd been told no and said folks can do that and often do. When I explained about my disability, she took me inside to a handicapped seating section (which I had no idea existed up to this point). I had to wait until almost 3 pm, but I DID get my license renewed. I had to wait in line for 2 days and have a nice sunburn to go with my new license. The staff I have no complaints about. They were always polite, despite upset citizens. I was a state employee for almost 20 years, so I understand that they can only deal with what they're given to work with. The STATE OF NORTH CAROLINA can - and should - do better for its citizens! There was a mobile unit parked in the lot that could be utilized if the DMV was provided with adequate staffing! It should be! I will be writing my state representative about this.