While nobody wants to visit the DMV, when you have to you have to. And thankfully there's someone…read morelike Deborah to help out. She believes in customer service and it shows. She was patient, polite and took the time to explain everything in detail despite the problems being my documentation.

Driver's license office INCONVENIENTLY located 6(six) miles from the city center. Plenty of office…read morespace/vacant land on Scott St. Similar situation at the vehicle registration office: inconvenient and very limited handicap parking. You can go online and make an appointment. Wait time not bad. Make sure you have all your proofs of residency, Soc sec card, utility bills(2), proof of Auto insurance, ECT.

Costumer service was awesome and it was very quick and easy i loved it and i would recommend it to…read moreeveryone

I almost exclusively use this tag agency. The staff is more than helpful and the owners go above…read moreand beyond to make sure you get what you need.

Costumer service was very helpful given me everything I needed and more very kind over all my…read moreexperience was great

From the owner: Here at Lawton, Oklahoma's own Motor Vehicle Tag Agency, we know how hard it is to take care of…read moreday-to-day concerns without proper licensing. We also understand how tiring and frustrating it is to go through government agencies to obtain the permits you require. This is why we make things easy. We provide a one-stop source for all your registration needs so you don't have to waste time tracking each agency. Our team possesses an accurate and authoritative knowledge of Oklahoma's codes, covering a wide array of different licenses and registration requirements.

I was told to be there 30 minutes early and my appointment was at 8 AM. I got there at 7:30. They…read moredo not open their doors until 8 AM. When I finally got through the doors, a nice young lady by the name of Courtney helped me with my drivers license to Texas from Florida. She explained they would not accept a Global Entry card as my second form of ID and I had left my passport at the office. They also would not accept my bank statement from PNC app so I had to get copies of those statements as well. I had two appointments one at eight and one at 8:20. The one at eight was for a Texas identification card. She told me you can't have both. Since the appt for my drivers license was at 8:20 I had 45 minutes to get there and back. Of course it was rush-hour traffic but I got back at 8:57, seven minutes past the 30 minute time mark. I walked in and a rude woman by the name of Robin, told me to step back in line as I explained I was working with Courtney, and I had the paperwork. She said Courtney's with a customer step back. Courtney waved me and said she'll be with me and asked me if I got everything I said yes. I waited outside inline for another 10 minutes making it 17 minutes past my 30 minute mark. When I got up to Robin again, not only was she rude but now obnoxious and told me to go to a different DPS because I missed my 30 minute window. I explained that I was here but because she made me wait in line it caused me to be even later, she said well I can't help you. She said get back on the app or go to another DPS. I called out to Courtney saying you know I have everything. Robin asked if I had a ticket for a delay, and I asked Courtney why didn't you give me one. She replied I gave you a 30 minute window, Robin is the one that gives the tickets. The really sad thing is that I made this appt 6 months prior in January. Very frustrated and irritated, I came back to my office and I started trying again to get an appt. Luckily I got the Carrollton office the next day! My daughter and I had a wonderful experience just the week before here. The ladies Jodi And Zakia at THE CARROLLTON DMV were amazing and kind. My advice is to avoid at all costs going to the Flower Mound location. If you can go to Carrollton, they are much kinder and they will help you in ways that Flower Mound will not. -5 stars for ROBIN.

2 hr wait to pickup plates. 2 employees at the counter. This is ridiculous for all the taxes we payread more

Beautiful small office was cozy area and safe ppl are humble calm and quiet helpful we reached the…read moreoffice too early but still the lady helped us Gil out fires since they was no one in line.

Really great experience this morning as I drove to Mineral Wells DPS Office to renew my driver's…read morelicense. Courteous, professional, and organized, the ladies made what could have been an onerous experience into a delightful one. Thank you!

Just like any other dmv although they did help me quite a bit with getting my title pushed out…read moreultimately telling me to go to a different location

Yazmin H. is absolutely amazing. She's young, knowledgeable, and provides outstanding effective…read morecustomer service. I was truly impressed by how she handled a room full of people with such confidence, professionalism, and clear communication. Her attention to detail and calm demeanor made all the difference. After receiving incorrect information from another agent, I left feeling frustrated. When I returned moments later, I was fortunate to speak with Yazmin. She listened carefully to my concerns and resolved the issue within 2-3 minutes. She was truly a breath of fresh air, and I'm incredibly grateful for her help. If I ever need assistance again, I would absolutely want to work with her. I also want to give a shoutout to Krystal M. She was friendly, efficient, knowledgeable, and explained everything clearly. Like Yazmin, she made what has been a stressful situation feel easy and manageable after speaking with them both. Thank you both for your dedication and for representing your office with such excellence. The city/state is lucky to have people like you. If you ever need help--look for Yazmin or Krystal!

I was quite surprised with the efficiency of this center. I checked in online 30 minutes ahead in…read morethe parking lot. Went in and within 40 minutes (10mins after appointment time) was called to a cubicle. They seem to have plenty of employees. The one helping me was friendly and nice. The key is to check in probably and then drive here but I was about 25 mins away so I did not do that. Total time from check in was a little under an hour.

I don't like to leave negative reviews, but I hope this reaches someone who can make improvements…read more My experience at this DMV location was frustrating and disappointing. First, the women's bathroom had no door and no light at the sink, which is both a privacy and safety concern. When I mentioned this to the staff member who assisted me (who, by the way, was very kind and helpful), she said, "I wonder if they know." That left me wondering, how could this not already be known and addressed by the people working there? I had an appointment scheduled for 12:00 PM and arrived 30 minutes early, as advised in the app, to complete paperwork. Despite this, I wasn't seen until 2:00 PM. By the time I left, the waiting area was completely full, and there were 25-30 additional people standing because there were no seats available. It was overcrowded and chaotic. It's hard to understand how the process of issuing driver's licenses and other services--something that's been done for decades--still feels so inefficient. The staff are doing the best they can, but clearly, there are systemic issues that need attention: facilities in disrepair, long wait times despite appointments, and overcrowded conditions. I truly hope someone in a leadership position reads this and takes action. The people who come here--and the employees working in these conditions--deserve better.

Honestly I would give a zero if I could. I had an appointment for February 11,2026. When I went on…read moreyesterday i was renewing my license. After my photo was taken I asked to review it and furthermore asked if I could please retake the photo. The lady said they cannot do retakes. The boy next to me stands up and takes his photo and the lady helping him says " I can tell by your face you weren't ready do you want to retake it" and he did. That is fine if you want to have a rule of no retakes but make it a standard across the bored. Upon doing research I should have been allowed a retake. Considering yall work for the public maybe show some empathy. Overall very disappointing level of service.

I signed up to have my Texas Driver License updated. However, when I returned home, I noticed my…read morerenewal on the form listed "Apply for first time Texas DL/Permit". There is no phone number that I can called to "fix" this.