Got my BLS certification and enjoyed the training here! Very straight forward and everything was…read moreclear and well-taught. Leticia the instructor made the long training enjoyable and provided plenty of additional tips and tricks throughout the day. All the equipment was clean and I appreciated having my own manikin to work with the entire day. Will definitely come here for my recertifications in the future!

Did my initial PALS course with Cheryl. She made the class entertaining and was so knowledgeable…read morewhich helped me understand the reasoning behind some concepts I was not clear on. She even drew upon applying clinical examples which made the material more relatable. The equipment was enough, kept clean, and hand sanitizer was provided at our desks. Text materials were provided (manual) and then some (study guide, algorithms, and EKG guides) to help us pass the course. The classroom environment was spacious enough given these covid times. The facilities they provided were far more generous than other training centers I have been to. Although, I would say that parking can get tight if you wait until last minute to get to your class; and I live fairly close to the area. Otherwise, I would recommend coming back as I know they offer other courses I would need to renew in the future too.

Highly unprofessional and disrespectful. They don't want to pay their employees and upon emailing…read moreand texting the response from the William Stevens was "F@@@ You B!tch@ Stay clear of this place. I will let American Red Cross and BBB as well as my Veteran colleagues about this interaction as well as the uncertified instructors they have teaching the classes!

Highly recommended! I've been through a lot of BLS for Providers courses over my career, but this…read morewas hands down my best experience. Marley was a spectacular trainer and was great in every aspect (friendly, professional, thorough, knowledgeable, etc.). I will continue using NS&T for all of my future AHA needs!

Their people were always late. They're unskilled and today the caregiver didn't even show up. Look…read moreelsewhere for caregivers.

From the owner: We are an American Heart Association training site and a Proud Provider of American Red Cross First…read moreAid CPR AED training classes for Individuals, Medical Professionals, and Groups at our state of the art training center in Maryland or we can bring the training your location at no additional charge (minimum 6 people). We will travel anywhere in the Maryland.

Waste of time. I called ahead for fingerprinting and was told I could walk in unless it was after…read more1:00. I took off work to go there and was turned away because I didn't have an appointment. Fingerprinting person wasn't even in the office. False advertising.

I'm giving two stars because the first time I went was great for a digital fingerprint scan quick…read moreand easy, so I called about 2 wks ago so I can set up a group scan for my job they told me to come in no later than 11 on Monday I call to make sure the lady is there and they said she wasn't and she would be back Thursday ok so I rescheduled for another week out and they said come no later than 1 I show up an the lady is on leave and she won't be back for another 2 wks completely wasted my time.

Overall the class was well taught but communication was poor. I signed up for the class online the…read morenight before, providing my email, and according to the website the class was scheduled to begin at 9 am. I arrived about 15 minutes before 9 and discovered that the class did not start until 9:30. The class was supposed to go until 3, according to the website, but the lunch break had been cut out so it could end at 2:30. I was not informed of this until the class began. Given that the instructor had my email I feel that he should have respected my time and informed me of the scheduling changes ahead of time.

Took a CPR/BLS course and Abu was great. Combo of video, verbal, and practice situations.read more