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    DMS Custom

    2.3 (4 reviews)
    Open 8:00 am - 4:30 pm

    Services - DMS Custom

    Countertop installation

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    Kitchen & Bath Ideas - Arlington Cherry, Harvest Kitchen

    Kitchen & Bath Ideas

    (3 reviews)

    Excellent customer service! So, because of Covid, in the beginning it was a little tricky to try to…read moreget someone to get a hold of me and it took a couple of days. But after that little hiccup, it was smooth sailing the whole way. I am in the process of having my basement finished and went to a couple different places to get quotes. In the course of conversation I learned that this is who the builder used to put in the original cabinets. After speaking to Dave Lang on the phone, he was able to send me the original blueprints since they already had them on file. I made changes on those blueprints because the dimensions were different, but I sent that back to him, he used his expertise to make the changes, with a few excellent recommendations, and sent it back to me for review. These cabinets were more expensive than the other places I had received quotes from, but after the way he handled this initial interaction I was very impressed and decided to pay the extra. On the day my contractor was here to install the cabinets we discovered that the shelf was missing. Dave, once again, to the rescue. The shelf was delivered to my house within two hours of me contacting him and telling him it was missing. Excellent customer servicefrom sales. Taking off a star simply because they were difficult to get a hold of it first and it was also difficult to get a hold of the warehouse to schedule delivery. I suspect this is related to Covid and not having someone to answer the phones. I said it in the beginning and I'm saying it at the end. Excellent customer service. I would absolutely recommend them!

    I wish I could put a 0 Star rating on here. Chris Geiger was working with me on getting estimates…read moreand ideas on how to remodel my kitchen. We met him at the showroom off of Powers and spent a good hour there going over plans and making decisions on cabinetry, etc. The following week he came to my house to measure and make notes, he then said he would work up plans and an estimate and get back within a week. Despite several emails and calls...he never returned my calls or ever wrote back....just flat out ignored me. Don't do business with this company. They will waste your time. I can't imagine if they actually did a job...what a nightmare that would have been.

    DMS Custom - countertopinstall - Updated May 2026

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