I'm going to save anyone wondering some trouble. The manager sucks. She doesn't care if your…read moreapartment is unsafe. She will allow people to smoke all and any kind of illegal substances and not care if you have children that are being exposed to it from neighbors. Doors had more than two inch gaps allowing weather and bugs in. We were harassed over putting things down the drain that we didn't because she refused to fix things properly the first time. Work out room is trash and everything is broken. Pool was open for a month. Let's also talk about the carpet being over 20 years old probably and stunk. Mold throughout apartment. Literally so happy to be away from there. Disgusting. Also you will never be able to reach cooperate. They never answer or return calls.

New owners who actually treat tenants and maintenance properly. Kris is a really nice and…read moreunderstanding property manager and the maintenance and staff are clvery knowledgeable and courteous. Neighbors seem to keep to themselves for the most part, but but are friendly. Great view and somewhat secluded. Quiet and relaxing. They've turned this place around quite nicely, and see for yourself! :)

It's been a good experience! They even have a moving truck available for u to move ur things all i…read morehave to do is replace the gas.

I recently worked on a situation with Mike Benge. He was very responsive and went above and beyond…read moreto help me out. Great customer service.

Currently working through BBB on warranty issue.....seems not the first one. Original owner, 8…read moreyears and have corrosion. Company slow rolling claim, only willing to replace a panel--that will not match now, and I'll have to pay labor costs. Also, was asked for annual maintenance records from a Raynor dealer???? I bought into the hype warranty, but it is probably just as better to go with Overhead or Walton and save some change---will update as we progress through this mess

We contacted Jeff of All Trades back in October 2022 to help move my mom from her home into an…read moreassisted living apartment. Jeff and his helper took great care in moving furniture and boxes from a 2nd floor deck to his truck, and then provided excellent care and help getting everything set up in mom's new apartment. We called Jeff again in March to help start the process of cleaning out my mom's house. Over the course of 5 months, we called Jeff 4 times and he was super helpful in removing various items (both large and small), and having helpers that were very careful. Jeff helped us sort through items that needed to be recycled, including cardboard, electronics, and metal. He also helped us with cleaning out the basement and getting rid of large racks and other heavy boxes. I highly recommend Jeff! He and his crew are prompt, work very quickly and efficiently, and take great care to be sure that everything is done to your satisfaction. We used Jeff a total of 5 times in 10 months, and we are glad to have had his help and expertise.

DON'T GO ANYWHERE ELSE!!! These guys moved me and my…read morefamily/household from CO to NM- easy to book, excellent customer service and they did my moving job in 3 days that others quoted for 2-3x's the price and 2-3+ days. I can tell you, if you skip these guys due to that other negative review, you'll regret it while other folks run off with your money! Thanks Jeff and Jason- y'all are the BEST!

What a great experience! We realized late last season that our inground pool had a leak. We tried…read moreto find the root cause (thought it was the skimmer, replaced, resealed, etc.), but that wasn't it. Then this winter, our pool cover ripped and the water level dropped even more. We called around to some other companies in the area and had truly terrible customer service experiences. Then we called American Leak Detection and immediately felt like we were in good hands. Paul was great to work with from start to finish. He took the time to talk through a few options on the phone with us, and when he came out (exactly on time on the day he promised), and was able to detect the leak within 30 minutes. He took the time to explain the situation, talk through how to repair it (this company doesn't repair, just detects, which was fine for this situation). He even took the time to look at the fiberglass with us and answer other questions to help us prevent leaks in the future. Paul was professional, kind, knowledgable, and friendly. Highly recommended for leak detection.

Shocked by their lack of concern and poor service. Run away!! I own an insurance agency and I'm…read moreaccustomed to working with repair contractors. Despite setting up an inspection earlier in the week for today, they cancelled because it was too far for them to drive! Despite claiming to handle northern IL, they are based in Dixon, IL which is two hours from Chicago. Unless they have 2-3 customers in the same area, they won't send a contractor to the Chicago-land area. When asked when they could help? "1 week, 2 weeks or maybe a month or two. The owner won't allow us to schedule an appointment that far away without other jobs to handle on the same day." So, if you need leak detection help, make sure your neighbors also have a leak (or find a different company). Terrible