Honest and fair! Very good Technicians. I would recommend John's over any place in Waycross.read more

These guys are wonderful. They're honest & very hard working. We had to replace an AC that was for…read moremy parents that was over 20 years old. They had kept it going about 5-8 years longer than it should have run. They told my dad it probably had 1 more 'run'. Rather than wait for it just to quit on my parents, I replaced it. Not only did they put the best HVAC in their home, they reinforced what was holding it in the attic. They didn't have to go that extra mile for myself or my parents, but the tech wanted to make sure it stayed put for an extra 20 years in place of the old. HVACs are expensive, relatively speaking. No one wants to just empty their bank or pockets for a brand new HVAC, but having dependable cooling in the south is an absolute must. If you have to make that decision, you're in good hands with John's. My dad would've been thrilled with both your work & your system you put in for my sweet mother. Thank you.

Excellent service! I purchased a fireplace insert and wanted it installed before family arrived…read morefor the holidays. Everyone was so helpful and it was installed perfectly just in time for my family's arrival. I could not be happier! Thank you so much Pearson.

I called company left a message. He did not call back. I called 3 hours later left another…read moremessage. He called back about an hour later. He stated that he would try to come that day, if not he would come the next day. He never showed up or called. I had to call someone else. His ad states 24 hour service.

Best service EVER! Aire Serv was recommended to me by a church member who knows the owner, Ricky,…read morereally well. Well, son shows up first thing this morning and was SOOOOO professional, personable, kind and polite. He asked me to describe what was going on and fixed the issue in less than 30 minutes. He then went above and beyond in checking my outdoor HVAC and coolant pressures. The new capacitor he placed in the cooling part of my furnace had my AC blowing ice cold immediately after installing. After going so long without AC, Aire Serv is my new hero! I'm extremely happy with their service and if you want immediate service, call them up. Kindest, most professional folks you will ever meet. The fact that they don't try to "find" things to bill you for makes their service so valuable and worth it. I'm just so happy not to have to suffer through another hot night. These folks are LIFE SAVERS. TEN stars!

I had made a decision to add a tube that would help clean the air in my house. The tube was placed…read moreafter it was reordered due to a problem with it. The office personnel answered my questions and informed me the part was delivered. Of course, things can go wrong. and they did: my unit turned on but didn't turn off. I called about it and the problem was fixed, a new thermostat was needed. I just want to say this company in Douglas and Valdosta was great! Their prices were reasonable. Everyone was professional. The gentlemen who came to my house to look over the unit, inside and outside, were wonderful. They spent the time to answer my questions and point out to me the broken parts. I'm will use this company for all my air and heating problems.

I certainly would have used words like straightforward, honest, and professional until I needed my…read moreunit repaired after having a brand new inside/outside unit installed a little over a year ago, and it is definitely still under warranty. Looking at some of the reviews, I see that I am having the exact same problems as previous suckas..I mean customers. Promises of returning to do tasks promised, but never returned, appointments not being kept, calls and text messages being unanswered or blocked. Initially when my problem occurred, a technician came out and had the unmitigated gall to tell me that if my thermostat cooled below 70, that I was lucky. What?!!! My system wasn't blowing out cold air and overall my house was hot and uncomfortable. I wasn't satisfied with that answer knowing the performance of the system prior and that something was definitely wrong. He then said that he would come back the next day with the owner and it's been the run around ever since. This company came referred, but I should have used the company I've been using prior, but they got back to me too late in this Georgia heat. I will not let heat and haste let me make this mistake again, especially when it comes to thousands of dollars of investments for anything that I own, and using a company with integrity. Do better or retire!

It's so hard to get someone to show up on time AND get great value for your $. These guys did that…read more Showed up right when they said they would, finished quick (2 1/2 hours for a 4 hour estimate) cleaned up when they left, and offered the best price. Great price, wonderful to deal with. The best around.