Filled up our rental car here and used the restroom. The attendant actually pumped the gas…read more We looked in vain for the way to get to the rental car lot, going in circles around an IKEA store. We ended up back at the gas station when the super nice attendant gave up a xerox copy of a map to find it. So grateful for him. We'd still be driving in circles.

My spouse and I are traveling in Italy and have found people in general and sales people in…read moreparticular warm and gracious. Today, an attendant at the Q8 gas station near Florence airport was so extraordinary kind; it melted my heart and made me resolve to be nicer to tourists in my own home town. We had filled up the rental car and were on our way to return it except we got lost. Round and round we went in confusion until I began worrying the car wouldn't be full anymore. Then we found ourselves back at Q8. Half embarrassed and all frustrated, I asked the attendant where the car rental kiosks were. He gave me an excellent map they had made for this very purpose to help people just like us. Imagine someone went through the trouble of making these custom maps showing drivers how to get from the gas station to the car rental return! It's not like tourists returning rental cars and flying out are highly likely to return to the station. Is this excellent service or altruism?

Small gas/restaurant stop on the highway, but you can get some sandwich with a good selection of…read moredrinks. Conveniently located between Livorno and Pisa.

I just had the worst experience I have ever had at a service station anywhere in the world. The…read morestation was at the Pisa airport and I was trying to use a credit I had gotten a few days ago when we paid more money that the auto would take. I was given a credit slip to use next time. Today the rude, stuck, angry attendant started yelling g at me that there was no credit and no change, even though it is clearly stated on the pump that credits can be used. When he insisted he got angry and told me to go fuck myself in front of my wife. I will never use your stations again and I will make it my mission that everyone I can reach will never use them either. The credit was o my for 13 euros, not a lot of money but I will remember this experience for the rest of my life. Roger Paperno