Everyone is amazing at Brockhaus! I love the Oris that I bought from David. It's also been a…read morepleasure to work with Ben. Thank you for the recent adjustments to my Rolex bracelet. It fits perfect now!

5/5 - Always a Great Experience at Brockhaus in Norman…read more Every time I've visited Brockhaus, the owner and the sales team have been extremely courteous, kind, and genuinely informative. The customer service is consistently top-notch. I picked up a Tudor FXD from them brand new, and the entire process was smooth and enjoyable. I also sold them a vintage Rolex, and they were very fair with their offer. I combined that with some of my own money to purchase the Tudor, and I couldn't be happier with how everything worked out. The store itself is clean and welcoming. On hot days they even offer cold water, which is a small touch but says a lot about how they treat their customers. Their selection of pre-owned watches is excellent--plenty of great pieces to look through. I haven't spent much time on the jewelry side, but the watch selection alone is worth the visit. Overall, Brockhaus is a solid place to buy or sell watches, and I've always left feeling well taken care of. Highly recommended.

I've always had great service here whether that be the engraving today (same day service) or the…read morerepair of my citizen watches over the years. This is the place I go whenever I need work on my watches.

Negative stars if possible went in to get a chain fixed told me couldn't do it guy blew me off…read moresuper rude,went to another store then they recommended cns told the lady that the guy told me no she talked to him so I went back over to cns for the guy to be rude again then couple months later I take two watches in needed battery and the lenses was getting foggy, spent 50-60$ on that watch then another watch I take in a 2k watch get them both back and within a day the whole back falls off the nicer watch and the other one quit working within a day so went back again spent another 50-60 to get the other watch another battery and it's was fogging up again then got told on my 2k watch that they lost the back that their not responsible argued forever and went in circles these guys are rude steal time and money and laugh in ur face never go here

Friendly and good service to clean and check my rings. It isn't free like my last jeweler, be…read moreprepared to pay. It's nice they text you when your items are ready.

Great customer service. Polite and reasonably priced for battery replacements. Good relaxing music…read morewhile I waited on the quick service.

Amazing customer service! Been using them for years to periodically update ribbon rack. Sent in…read morefor an update last week but was notified of the passing of a team member on Tuesday. I called Ultra Thin on estimated return timeline before I purchased an interim ribbon rack for my service dress. They rushed the order and had it in the mail the next day (Wednesday), and I just received them Thursday afternoon in preparation for the memorial tomorrow. WOW on amazing customer service, for less than the interim rack would've cost me to ship! Many thanks to your team for the support... customer for life!!

I have trusted Ultra Thin during my 30 year Navy career for good reason - they have delivered…read morealways on extraordinary ribbons that are incredibly thin, perfectly placed as well as professionally & perfectly arranged. Their ribbons look spectacular! I have had great success in the early days of mailing in my order form and even today via online orders as well as the good old fashioned pick up the phone and call. Ultra Thin reps are supremely helpful and will go out of their way to deliver a quality product that you will be 100% pleased with. I highly recommend Ultra thin if you are in the market for getting a ribbon set (or sets) that are professionally made for military ribbons and medals.

High quality customer care from Olivia McKown and Andrew Carruth…read more Dropped off a ring for repair on Saturday and got a call to pick up my repaired, clean ring on Monday! Olivia showed me beautiful garnet rings. I plan to return for one soon!

Very helpful, kind and no pressure whatsoever. They offer different payment options which is…read moreamazing and again their service is top notch! I'd recommend this place to anyone.