I have been in Colorado Springs on vacation and am returning to Georgia tomorrow morning. On the…read moreway back into town from watching the Aspens today, my tire pressure monitor came on. Till I stopped to check it, it was completely flat. I pumped it up and went to the nearest tire shop I could find. I pulled in to Big O and explained that I was on vacation and was leaving in the morning for a two day trip home. I had not purchased the tires at Big O, but they worked me in right away. They had the tire fixed and I was ready to go in 15 min. When I asked how much I owed, the manager told me to have a safe trip; no charge! If I was living in Colorado Springs, they would have a new regular customer. Thank you so much for your excellent service!

Extremely disappointed with the service I received at this location. My car was taken here by…read moreClearMax Collision after someone hit me, and part of the post-repair service included a steering alignment. The alignment was clearly not done correctly, so I called to get it fixed. Aubrey told me to come by and said it would be easier to just stop in. I told her I'd be there in 30 minutes. When I arrived at 4:10 PM, she told me the technician was going home at 4:30. When I pointed out there were still 20 minutes left, she changed her story and claimed the tech had already gone home. It was clear she wasn't being honest, and the situation felt completely dismissive and unprofessional. I drove 30 minutes based on her word, only to be told to come back the next day. This kind of customer service is unacceptable. If your team makes a mistake, the least you can do is honor your word and handle the correction with integrity. I won't be returning to this location.

Customer service was great. Easy communication. Clean. Would most definitely come back.read more

Came here in a pinch when one of my back tires wouldn't hold air. They showed me that my tire was…read moreso badly worn down, it was time to replace it. I hadn't anticipated that cost, but the staff got me some really affordable options and took care of my car very quickly. I really appreciate the staff here. They seem very knowledgeable and are very friendly. Prices are also fair. Will definitely return for all my tire needs.

Hi! I had a blow out, they were able to find me a tire Put…read moreit on the rim balance it and on my way in about an hour. Now I need to come back to replace the other three tires on my Saab! 225/55/17R.... Can I come by today? Thanks y'all!!

Disappointing experience - no follow through from Durango…read moreTire. I stopped by this location Monday morning to price and purchase four (4) standard size vehicle snow tires. They were not able to help me at that moment. I've left two messages this week. It's now Friday after lunch and still no response. zilch. nada. So I purchased snow tires elsewhere...

Great place my friend recommended after being a longtime satisfied customer- and now I am too!…read moreQuick and easy - can't ask for any more on a Sunday afternoon! Also, I forgot $120 in cash on my dash - and yes, it was right where I left it. Really appreciate the honesty of the technician!

I went to get a quote to replace an oil pressure sensor. i brought the part to do it as well. They…read morewanted $750 dollars to change out a SENSOR that i even brought the part for. Absolute highway robbery! I went somewhere else and they changed it out in 20 min and it was $200. Do yourself a favor and go anywhere else!

These guys are great! On my first visit they were able to look up and honor a coupon I had found…read morebut forgot to bring in. They diagnosed the issues with my fusion honestly and quoted fair prices for labor and replacement parts. I'm giving them a call today to have them inspect a used truck I bought last night. -David N.

I love the fact that ii is a family business and Ed, the mechanic, is tpo notch. They provide…read morefinancing, if needed and he stands by his work. The prices are very reasonable and Ed works with you, giving you an itemized list from "must do" to "things that can wait". I appreciate him going the extra mile and his honesty.

I can't say enough good things about this shop. I came in during a stressful situation -- new to…read moreColorado Springs, living out of my car, and facing a repair I couldn't afford before starting a new job. The manager and team showed me more compassion and understanding than I expected from complete strangers. They worked with me on the cost and got my car taken care of when I genuinely didn't know what I was going to do. This kind of care is rare, and I'm so grateful. Highly recommend this shop -- they treat people like people. Kaitlyn and her team is truly the best.

Just want to point out they asked me to open a ticket AGAIN even though I already explained…read morepreemptively that they closed it already (that's what that email does: makes a ticket). Notes: to owner, your team no answer closed my ticket at the feedback address. More fine service. DO NOT reply telling me to open a ticket! You no reply closed it. Go reopen it! I've already seen your useless suggestion at the related Abbot review. ----- Hear my tale of woe. This happened over some time, so time frames are estimates. About four years back, they installed rear drum brakes on my wife's car. From day one it made appalling sounds. I brought it in a week-ish later and they said the shoes needed to set. Fine. I waited a month. I brought it again. They said it was fine. This was the main issue: they should have fixed it here. Yet I did not write an angry review. The appalling sounds continued until the end. People occasionally wouldn't even let me drive them because of the sounds. Now finally, and abruptly they audibly fail (fortunately, it was not the same sound) and I take it in for the "lifetime part warranty". I suppose a spring or two came loose and damaged some things. It'll be $1,000 even with the part "free". Hm. That's not what the place that noticed the issue in the first place said, so put it back together. I'm going to look inside myself. I'll take my warrantied part though... and they decline. hmmm. Their policy says the lifetime warranty entitles you to a 'free part' (https://www.brakesplus.com/warranty/). It nowhere states I have to hire them again to install that part. It does warn I'm liable for any labor, but that doesn't really apply if I just want the part. Part 1 is at Austin Bluffs. Part 2 is at Abbot. I was a loyal customer for a long time before you screwed up my car and pretended it didn't happen.

I stopped in without an appointment for a tire repair after a big box store turned me away, and I'm…read morereally glad I did. There was no wait, the staff was friendly, and they had me back on the road quickly. For just $20, they fixed the issue and even put my full-size spare back for me. They saved me from replacing a tire that still had plenty of tread left, which would have cost over $275. Honest, efficient, and helpful service like this is hard to find. I would definitely recommend them.

TERRIBLE CUSTOMER service! Bought two tires on a Saturday,…read morethey installed wheels and tires in wrong location so sensors were misreading, on my way home had to stop for air and then again for fix a flat, came back Sunday they tried to repair what should've been an unsellable tire, and installed my wheels in the wrong location for a second time. Then I was told if I wanted my tires in the correct location I'd have to wait for the customers who came in after me to be served first...TERRIBLE CUSTOMER SERVICE! Said that didn't seem like a good way to run a business, manager laughed in my face and said they were no longer doing business with me. Bought two tires Saturday afternoon, one went flat on my way home, flat again when I woke up Sunday and eventually had to be tossed Monday when I went to another tire store who said they should've never sold me this tire as it couldn't be repaired. A waste of money that I worked hard for, plz see my review on google, and I would encourage everyone to stay away...TERRIBLE CUSTOMER SERVICE and absolutely zero accountability, because at South Co Tires, the customer is always wrong...also, they're closing stores, not opening stores because of this issue! Owner is AI with no pride in his work...

These guys are the real deal. Best prices in town, they give an actual advice on repairs and…read morepriorities of each one. They don't try to upsell on services and repairs, and they will try to save money for the customer whenever possible. They have always been packed busy and still made time for me as if I was their only customer. This is a model shop and every other store needs to reevaluate. It's a breath of fresh air to see any business being ran with this much care, it almost feels wrong these days.

Great service. Low prices. I've been to them 4 times in the past year and am amazed at how much…read moremoney they've saved me. They fixed a flat tire for free. They installed a new door lock switch in 10 minutes at half the estimated cost. I asked about an air conditioning servicing and they tested it first and said it was performing perfectly. I needed to replace a broken tail light and they showed me how to buy one cheaper online. For a small shop, these guys are the best!