This review is coming from an apartment owner. So I myself did not hire them, our management did…read more But here was my experience!!! Our apartment complex got water damage after some heavy snow and Servepro took care of all the units that got hit. We were lucky to have the least amount of damage. These guys were really amazing. My wall looks as good as new. Also they fixed my blinds in my living room and brought me more slats that were missing from previous damage. And that wasn't even the part of my apartment that had the damage!!! Thank You so much for doing that. If I ever become a home owner these are the guys I'm gonna call if I need them.

I have been extremely disappointed with them this time. I used them once before and they were…read moregreat. This time they have been extremely slow. here it is 4 almost 5 months later and we are still without a kitchen! The contractor that they hired to do the drywall and flooring ended up putting a lean on our house in order to get them to pay. We called them to get an update and the lady that is managing our house is "out on vacation" and apparently did not leave notes for anyone else to know what was going on. This has been the most unprofessional experience. Then later that day they called and said "your cabinets are in". The franchisee owner brought Home Depot unfinished cabinets to replace our custom cabinets, they still had the packaging on them. When questioned they tried to tell me that my old cabinets came from home depot when I had a local cabinet maker make them 5 years ago. Further they billed my insurance for "quality custom cabinets" when she came back from vacation she promised that they would get the cabinets ordered, even gave me the contact information for the company making them. They finally gave me a date that they would be installed to then a week later call me and say that they have to push it back a week because they forgot to pay the cabinet company so they have not started making them.

Insurance agent recommend for help deciphering the source of our leak. it is noted that the service…read morewas thorough but scattered. items were forgotten and they had to return because they forgot to photograph the damage. these things are forgivable. What infuriates me is that the inspector called my insurance company and made a claim "on my behalf". It's noted in my file that I gave my permission. Acknowledging that he would call my insurance company is NOT my permission to act for me in any way. This is my personal responsibility. Now I will have to contest what is on record should this come back to haunt me because it should not have been filed. If you use this company for restoration, be sure you make your expectations very clear! I will never contact these people again. Do not recommend! Rated poor For customer service.

I had a leak in my basement and Paul Davis came right out the same day I called. They found where…read morethe leak was at. I was able to do the repair myself. Paul Davis was very helpful, professional and saved me some money.

PLEASE READ BEFORE CONSIDERING TOBIN: 1 star isn't low…read moreenough. My elderly parents had a small area of their basement that had water come in. This might have been a 4x4 area at MOST. Myself, and my 85 year old father pulled the carpet, removed the carpet pad, and moved one piece of furniture. We had two fans ourselves (one being industrial) that we put in the area, and then called Tobin. They came and supplied a dehumidifier and a couple of fans. Tobin stated that it would be around 900 dollars. Which seemed reasonable because we handled most of the hard items. The following week, the dollar amount was paid in full, and the fans were removed. My father then received a phone call stating that what was just part of the amount. They wanted $2200.00 more! They stated they have two separate departments. One that tears down and one that puts it back together. This is not agreed upon verbally. Then claiming there are two separate departments when this was NOT communicated upon arrival at the house. Their invoicing practice is fraudulent and dishonest. I will NEVER use them again for any business. I recommend ANYONE ELSE in Idaho Falls. Don't bother having the owner respond to this review. Update: Tobin's owner visited homeowner and reduced the bill.

Bad experience with this company, in my opinion they are not very honest, they were not careful in…read morehandling my things, most of them were left in bad condition, my house was left covered in dust and my carpet was damaged. I hope other people have better luck than me.

I had Servpro come in and do repairs on my home after a huge hail storm blew through our area. The…read morestaff that worked on my home was extremely knowledgeable, friendly, and showed up when they said they would. The communication with the office was a large part of the success with getting our home back into a pre-existing condition as quickly as they did. You can't go wrong with this company!

I highly recommend Serv Pro. We had a major mold problem, and the structural beam was starting to…read morerot in our cabin. It was caused by the water table rising in the spring in our crawl space. We had some bumps in the road but because of the way those bumps were handled and fixed I would not hesitate in using ServPro again and highly recommending them to anyone needing mitigation and rebuilding. Justin, Mitch and Vincent did everything needed to fix the logistic problems and fix our cabin so it could be healthy and safe again. Vincint came up with the best plan out of any of the companies we had looked at for our cabin. Mitch took time out of his vacation with his family to inspect our cabin and ensure that the work we had planned was the right path to take. Justin was absolutely amazing, once he was given the project it was smooth sailing. Justin gave us updates regularly and questions answered promptly. The scope of our project plan made by Vincint included the following - in our crawl space two French drains and two sump pumps/lift stations were put in. To ensure we didn't end up with a small pool of water outside the cabin Justin came up with a plan to put in a 30-foot long 5-foot-deep French drain outside to drain the water from the pumps. They sealed the living space from the crawl space to minimize the humidity in the living area. A new structural beam was put in and, in the process, Justin saved us a substantial amount of money by measuring and inspecting the concrete footing that was already there and then having the existing footing ok'd by the engineer. The outside and inside of the cabin look great. The only indication that a 5-foot-deep trench was dug is the lack of vegetation. Inside the cabin there is absolutely no indication that dirt was wheelbarrowed out of the crawl space or equipment moved through the cabin. We're so extremely happy with how everything turned out!!!

Don't know who you hire to be speeding down the backroads of Idaho Falls on N Fifth E. The speed…read morelimit is 55 mph. One of your employees driving your bright blue wrapping of 'Elite Restoration' was driving at 70-80 mph to pass me and a wall panel went flying off the back of the truck, and sequentially almost hit my car and the car behind me. 10/30/25 at 5:48 PM.

Whole experience was terrible.. Had a small window leak and was told it would be less then $1,000…read moreto fix with everything.. So i closed my claim and then waited over two weeks for a repair guy to even come out and look at the damage.. I was told i would get an estimate of what repairs would cost but then was told they were backed up.. So Josh sent the repair people out to my home to hurry and fix it since it was such small job (remind you i seen no estimate prior to them fixing my wall or signed any repair order).. Next day i got two invoices totaling out to over 1900.00 when i was told it would be less then a 1,000 then i also got told i could make monthly payments till paid off and come to find out that isn't true either you can only do 4 months of a payment plan. Needless to say how they operate and don't give a damn and would screw anyone sideways is an understatement ( my very small patch job of sheet rock they billed me $615.00 for) I would highly recommend never to use this company and take your business to All American.

This company is fantastic. I love the no smell of harsh chemicals. The tech was courteous, worked…read morehard, and did a great job. They called to see if they could come half an hour early and it fit my schedule better. They were easy to work with, and the prices were reasonable. I've had problems with the chemicals used by most commercial carpet cleaners, so I was very happy to have this option. I will use them again because their work was so good.

Green Solutions is the best! They did an outstanding job and were able to fit us in quickly.read more

ARS is a corporation based out of Logan Utah. They totaled my home and turned a small fire with…read moreminimal damage into a total disaster by leaving my home without a roof for months and uncovered in the winter. DO NOT do business with this company! In addition they fraudulently charged for many line items that they DID NOT DO!

I found a slow leak in my kitchen. It resulted in mold and soaked drywall. My insurance recommended…read moreARS Ryan was extremely helpful. I needed to dry out under my vinyl flooring so it was taken out and needed replaced. He helped me pick a good quality floor. Then his crew came and went to work ASAP! After my wet walls and floors finished drying they installed new floor. Even fixed my bathroom floor as well. They came in and went to work. I am very pleased with all the work they did. They even clean up after themselves. Cleaned my carpets!!!! ( where the most traffic is was) I am so thankful for these guy!!!