We were extremely fortunate and grateful to be referred to Dounya at Disaster Pro.
The stress and anxiety quickly diminished as soon as she started handling our claim. Once she took over, the issues and claims that were once denied were approved.
After almost a year of dealing with our homeowners insurance company, because of the Altadena Eaton Fires, and being shuffled between more than eight different insurance adjusters, we were ready to give up and just accept what they were willing to give us. To make matters worse, we had been living in temporary housing which added to constant struggles dealing with our insurance company.
Insurance company adjusters are not going to tell you everything that you are entitled to and what you should look into. It had been a constant flow of denial emails informing us that they would not cover many repairs regardless of health or safety concerns. Insurances companies can sometime be the worst entities to deal with when you fall victim to a disaster. One does not realize that you need someone looking out for your best interest. What a mistake to think that we could navigate this catastrophe on our own.
Dounya and her team have the professionalism and expertise to handle the intricacies of your insurance claim. They know how to dispute and argue for what you are entitled to. Plus, they are great people to deal with.
Our only regret was that we didn't find Dounya and Disaster Pro early on in the process. Without their help this calamity would have been much worse.
Do yourself a favor and call them to see how they might be able to
help you. You won't regret it!
George read more
