On my first visit to Smile Marysville I was greeted by the front office staff and they made me feel…read morewelcomed right away, everyone in that office is kind and friendly. I had to get a cleaning done as my first appointment and after a quick scan and check, I had a minor filling crack that needed to be filled. Generally most dentists tell you to come back later under a new appointment but I was offered to get it done right after my cleaning! Wow! That saved me an additional trip and the Dental team did an amazing job to patch me up :) I would highly recommend this place!

I normally don't leave reviews like this, but after over a year as a patient, I cannot recommend…read moreSmile Marysville. My biggest issues were the lack of transparency, inconsistent communication, and failure to properly address my concerns. I repeatedly received unexpected balance statements months after paying what I was quoted. Every time I contacted the office, I received a different explanation. At one point I was even told to ignore a balance statement because it "wasn't actually a bill," only to receive another one later. Patients should never have to guess whether they owe money after being told everything was paid. I also had ongoing problems obtaining my records and X-rays. Despite multiple promises over the phone and by text that they would be sent to me, I repeatedly dealt with delays, excuses, and inconsistent answers. I completed Invisalign here as well and was disappointed with the final outcome. Whenever I raised concerns, I felt they were dismissed rather than genuinely addressed. The reason I am updating this review is because I finally sought a second opinion after losing confidence in this office. That decision may have saved my teeth. For months, I repeatedly complained about pain and sensitivity in a tooth with a previous root canal. I was simply told I needed a new crown. No one identified the real problem or referred me to a specialist. After seeing another dentist and then an endodontist, both independently diagnosed a significant infection beneath that root canal that requires a complete redo of root canal. The endodontist also evaluated a filling that had been placed at this office. They were very concerned about how deep it extends toward the nerve and explained that it needs to be replaced because there is an infection adjacent to the nerve. I was also informed there is approximately a 50% chance that replacing the filling could result in needing another root canal because of how deep it is. Learning that I have multiple infections requiring treatment after repeatedly reporting pain and sensitivity has been devastating. I can't help but wonder whether these issues could have been identified much sooner had my concerns been taken more seriously. I have since transferred my dental care elsewhere and no longer have confidence in the care I received here. If you choose this office, I strongly recommend getting every quote in writing, keeping every receipt, requesting copies of your records and X-rays immediately, and seeking a second opinion if something doesn't feel right. I wish I had.

The most friendly and professional group of people to share your dental needs with. Everyone at…read morethis office is amazing, from the front desk to their assistants and hygienists to Dr. Peterson himself. I moved to the area a year ago and was overdue for an annual exam/cleaning. The exam was very through. I appreciated being able to go through my x-rays and pictures of my teeth with Dr. Peterson. He was very informative and explained in great detail the situation that was going on with my teeth. I have crossbites, a jaw size discrepancy and surprisingly, my wisdom teeth! He offered great suggestions as to what to do to help my teeth. He also gave me a referral to an orthodontist in the area that has worked on his own teeth! Kimberlee was the hygienist who did my cleaning and she was great! She explained to me the importance of keeping up with my oral care (which is a given) and offered me a few tips to make taking care of my teeth a little easier. She was easy to talk to and I am thankful that she really took the time to clean my teeth since they easily build up plaque. I tend to have anxiety when I go to the dentist or even think about going. It is part of the reason why I procrastinated being seen. I absolutely had none here. The thing that sets them apart is everything they plan on doing is explained throughly so you always know what to expect. Thank you so much to this office for helping me get over my fear of the dentist!

My whole family has been going here for 2 or 3 years. Dr. Peterson has always been gentle during…read moreprocedures with little to no pain. Our treatment plans were right on point. Our teeth look amazing now and we couldn't be happier. We recommend them to all our family and friends!

I just got my semi-annual teeth cleaning today. Dr. Amy and Lilly were very accommodating today…read more My wife and I have been trusting our oral care to the team at DDS for the past 8-years. Dr. Mike is also very friendly and competent. I will continue to trust this team with my dental hygiene. They are also offering many new services like an appliance that will allow you to throw your CPAP machine away. I did. These appliances work very well for controlling sleep Apnea. I highly recommend these appliances

I cannot thank Dr. Cho and his team enough! I had a very traumatic fall busting open my chin,…read morecompletely shattering a tooth, and fracturing two others. After getting stitches at urgent care, Dr. Cho and two of his team members got me in after hours to begin the repair process. He was able to remove one tooth and put in some cadaver bones, and shave the other two down. They were able to order me a temporary tooth until I'm able to get a full transplant matching my tooth color. He also was able to get me an additional appointment within 36 hours for the crowns needed on my other teeth. Addressing my injury aside, Dr. Cho was a calming and gentle presence in a very traumatic time. He worked with my husband and I on insurance and billing, answered all our questions and talked us through the process. We are extremely thankful!

I thought it was a nice place and the people were very nice. Dr. Erhardt set down and explained my…read moreproblems and what were my choices were. I was very impressed.

I've had a life long struggle with teeth issues, and after moving here I didn't know what I would…read moredo leaving my dentists back home behind. But Dr. Hixson to the rescue! Dr Hixson is kind, understands the stress that is involved with visiting the dentist, and I've had nothing but good experiences with him. My husband sees him as well, and he was a huge help when he needed repair after getting hit in the face with a softball. I go to Diane for my cleaning, she is so personable and thorough. She is very careful with the work I've had done in my mouth, and I really appreciate it! If you're looking for a dentist or aren't satisfied with your current dentist, definitely go see Dr. Hixson. It's worth the drive to Marysville!

The Smile Store Love my Smile Auburn WA review…read more Love my smile review First, I went into the Love My Smile office, in Auburn WA, inquiring about the snap on 4, dentures, only to find out that they don't do those there, plus, they are way too expensive. I hadn't had my teeth pulled yet, (those that I had left, that is). It would take months after they were extracted, before my insurance would pay for dentures and I wanted the same-day, dentures that go in immediately after extraction. I was quoted, $1000.00/ea, top and bottom. They fit you for them prior to extraction. They knew the date, and the dentist office that would be taking them out, and said they would be ready in time. I could only afford the top, as I had to pay cash. They day came, and I went to the dentist for extraction. They didn't have the dentures, so I tried calling Love my smile, to no avail. I went by the office, and they had gone home early. I went in the next day, and they gave them to me. They wouldn't fit, and I was told to try them every couple of days when the swelling went down. I finally went back in weeks later, because they were no where even close to fitting. I sat there in the exam chair, and John immediately went to the back to make a phone call. I heard him arguing with someone. He came back and informed me that I had been given someone else's dentures. I believe he knew this before I even got there. Your name is printed inside on the gum material. I thought it was a number, as it was very small print, too small for me to read. I asked what recourse I had. I would now have to wait even longer, for what they advertise as, "same-day dentures. " I was not happy, but he said they could probably give me the bottom set, free of charge. You'd think first of all, that when dentures arrive, that they would first look to see if they were "same-day", dentures, or regular dentures. If they were "same-day" dentures, they should look at when the extraction date is, and either send them to the dentist, or call the customer to pick them up, so they can be put in immediately after extraction. They didn't call me, nor did they even tell me whether or not they send then to the dentist. They had the date, and the dentist office, on file. They didn't call me, and then, left early the day I needed them. Of course that wouldn't have helped, since they didn't confirm that MY NAME, was on them. I finally got them, and he did some dremeling on the gums, and put some more material in them. He didn't smooth out the area he worked on, and I got sores in my mouth. I fixed it myself. He also told me that reliner is included after my gums shrink. I called months later, and he said it's too late for the TEMPORARY reliner, and that it costs $500, and insurance should cover it. I had to reschedule, and when I went in, they didn't even have the material in, to do the reline. He used some temporary, white material instead, and didn't trim it or anything.I had to pull it off. I tried calling him on the fact that he said the first reline was included, which he now denied.They didn't explain any of these details, and my paperwork, didn't either. They also didn't act like they even cared that they hadn't contacted me to pick up my same -day dentures, and left the office that day. I canceled my future appointment for reline. A purchase like this isn't cheap, and my insurance didn't cover it. Details about what is included, and the process, wasn't documented. His words meant nothing. I didn't imagine it. He quoted me $1000.00 for each denture, and I was charged $1500.00. Maybe that extra $500.00 was for the reline he denied me? I did receive the bottom partial for no additional cost, but, all in all, it was NOT a positive experience . I am searching for another denturist for my permanent dentures.

The best dentures, ever. Great fit that has outlasted any others. Personable yet professional…read moretreatment by everyone there. My insurance paid for everything. Marysville, WA location.

Dr. Peterson and his team are the most amazing team ever!!! have been coming here since I was about…read more18, and I would never think to go anywhere else. STRONGLY recommend this office if your looking for any dental needs!!!!!

I would like to start off by saying "I hate going to the dentist!"…read moreDr. Peterson's team at Northwest Smile Design make my experience considerably less painful. I consistently get the same hygienist, Kimberly - who is awesome. The entire staff is friendly and prompt. I have never had to wait for an appointment. It's obvious Dr. Peterson treats his staff well, and they reflect that in their customer service. I highly recommend Northwest Smile Design!

I was impressed by the professionalism of the staff. Very polite and friendly. They are great with…read moretime management. They told my daughter 2 years of braces and it was right on the money. Thank you for your patience and we will be back with my youngest daughter in the near future.

Top notch from the Doctor with the best sense of humor to the gentle wonderful staff 9 months from…read morestart to finish Beautiful job from crooked to straight. I am forever thankful you guys are the best!! I recommend everyone to you ! Thank you

I never leave a review,but i have to right now. I have…read moreextremely high anxiety especially when it's comes to the dentist. The whole staff treated me amazing and i felt really relaxed and my anxiety was gone the entire process!! I used to start shaking and crying even when they have to do x-ray,not this time. Looking forward to going back and get my wisdom tooth removed!

There Compassionate And Will Talk To You About Everything There Doing,There Careful And Patience…read moreWith There Work.They Make Sure Your Comfortable With The Work Being Done!

I've been going to see Dr. Jeff Erwin for about three years now. He's a great dentist, as well as…read morehis hygienist Wayne. It's always easy to get me scheduled, and they are efficient so I can go on my lunch break without a problem. Their staff is friendly, and the office environment is great. I would definitely recommend him as a dentist

I have been going top see Dr. Erwin since we moved to Arlington, about 10 years now. He is a…read morewonderful dentist, he takes great care of our family and friends. Thank you Dr. Erwin and your staff, they are so helpful and so very nice.

the hygenist and receptionist were great. The dentist refused to fill my cavities to help keep my…read morefront teeth. I am not ready to loose them. This brought an extra expense to me. The dentist would not even talk with me and the manager did explaining he has a reputation to maintain. I found another reputable dentist who was very compassionate and helped me with my requests. I would never recommend this dental office. this was blu dental

Emily the hygienist was exceptional! She explained every step to my child, answered questions and…read morewas patient. Highly recommend. I will be sharing my experience with many families. Thank you! The office staff was also very personable and understanding. There's a high level of customer service here that is currently lost in our society. The free Keurig coffee is nice as well. Finally Dr Timmerman was also super nice and friendly. He was able to squeeze in a minor procedure without a return visit.